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What is FuseDesk?

FuseDesk is a promising software product that ranks 147 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. Starting from $39, FuseDesk is priced at a bargain, commonly offers a free trial and is most suitable for businesses on the small or medium side. FuseDesk can be deployed online and on-premise and is accessible from a limited number of platforms including Windows devices. Similar alternatives to FuseDesk include Milldesk, Wavity and ThinkOwl.
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#120

FuseDesk is ranked #120 in the Live Chat Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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FuseDesk Pricing

Based on our most recent analysis, FuseDesk pricing starts at $39.

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Price
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Starting From
$39
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

FuseDesk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for FuseDesk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

FuseDesk Reviews

Average customer reviews & user sentiment summary for FuseDesk:

User satisfaction level icon: great

4 reviews

80%

of users would recommend this product

FuseDesk has a 'great' User Satisfaction Rating of 80% when considering 4 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Call Center Management
  • Canned Responses
  • Chatbot
  • CRM
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Email Management
  • Feedback Management
  • Geotargeting
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • NPS Survey Structure
  • Offline Form
  • Performance Metrics
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Screen Sharing
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Third Party Integrations
  • Ticket Management
  • Transfers/Routing
  • Virtual Assistant
  • Website Visitor Tracking
  • Workflow Configuration
  • Workflow Management
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