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#11

Brightree is ranked #11 in the Private Duty Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Brightree Pricing

Based on our most recent analysis, Brightree pricing starts at $100 (Monthly).

Price
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Starting From
$100
Pricing Model
Monthly
Free Trial
No

Training Resources

Brightree is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Brightree:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Brightree Benefits and Insights

Why use Brightree?

Key differentiators & advantages of Brightree

  • Streamlined Workflow: Brightree's intuitive interface and automated processes reduce administrative tasks, allowing clinicians to focus on patient care.
  • Improved Patient Outcomes: Real-time data sharing and electronic health records enhance communication and collaboration, leading to better patient management and outcomes.
  • Increased Revenue: Automated billing and claims management ensure accurate and timely payments, maximizing revenue streams.
  • Enhanced Compliance: Pre-built templates and automated audits help agencies stay compliant with industry regulations and standards.
  • Improved Collaboration: Secure messaging and document sharing facilitate seamless communication between clinicians, patients, and caregivers.
  • Personalized Care: Customizable care plans and progress tracking tools enable tailored interventions and improved patient satisfaction.
  • Scalability and Flexibility: Brightree's cloud-based platform accommodates growth and adapts to changing needs, ensuring scalability for expanding agencies.
  • Data-Driven Insights: Comprehensive reporting and analytics provide actionable insights into agency performance, enabling informed decision-making.
  • Reduced Costs: Automation, streamlined processes, and improved compliance contribute to significant cost savings for agencies.
  • Enhanced Patient Engagement: Self-service portals and mobile apps empower patients to actively participate in their care, fostering patient engagement and satisfaction.

Industry Expertise

Brightree is a comprehensive home health software solution designed specifically for the home health industry. It offers a suite of features tailored to the unique needs of home health agencies, including scheduling, billing, clinical documentation, and patient management. Brightree is best suited for home health agencies of all sizes, from small, independent agencies to large, multi-location providers. Its user-friendly interface and customizable features make it an ideal solution for agencies looking to streamline their operations, improve efficiency, and enhance patient care.

Brightree Reviews

Average customer reviews & user sentiment summary for Brightree:

User satisfaction level icon: good

18 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Brightree reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • End-to-end Automation: Streamline workflows, from scheduling and documentation to billing and reporting, reducing manual processes and errors.
  • Patient-centric Approach: Enhance patient engagement with a patient portal for easy access to records, appointment scheduling, and communication.
  • Comprehensive Documentation: Capture detailed patient assessments, care plans, and progress notes efficiently with customizable templates and e-signatures.
  • Robust Reporting: Generate customizable reports to monitor key metrics, identify trends, and make data-driven decisions to improve operations.
  • Mobile Accessibility: Empower field staff with mobile apps for real-time access to patient information, documentation, and scheduling, enabling efficient care delivery.

Cons

  • Steep Learning Curve: Brightree's complex interface and numerous features can be challenging for new users to navigate and master.
  • Limited Customization: The software's rigid structure may not accommodate the specific workflows and documentation requirements of all home health agencies.
  • Glitches and System Outages: Users have reported occasional technical issues, including software glitches and system outages, that can disrupt operations.
  • Costly Add-ons: While the core software may be affordable, additional modules and integrations often come at a premium, increasing the overall cost of implementation.
  • Limited Offline Functionality: Brightree's heavy reliance on internet connectivity can pose challenges for agencies operating in areas with unreliable internet access.

Researcher's Summary:

Brightree has received generally positive user reviews in the last year. Many users appreciate its user-friendly interface, comprehensive features, and reliable customer support. One user noted that Brightree's "intuitive design and customizable dashboards make it easy to navigate and access the information I need quickly."

Compared to other home health software, Brightree is often praised for its robust clinical documentation capabilities. Users highlight the software's ability to streamline documentation processes, reduce errors, and improve patient care. One reviewer commented that Brightree's "electronic charting system has significantly improved the accuracy and efficiency of our documentation."

However, some users have expressed concerns about the cost of Brightree compared to similar products. Additionally, a few users have reported occasional technical glitches and integration issues with other software. Despite these minor drawbacks, Brightree remains a popular choice for home health agencies due to its user-friendly design, comprehensive features, and reliable support. It is particularly well-suited for agencies looking for a robust and customizable solution to improve clinical documentation and streamline operations.

Key Features

HME Billing and Business Management Software

  • Billing and AR: Create recurring billing statements, view accounts receivable and receive payment alerts. Automate electronic billing processes. 
  • Reporting: Generate financial and inventory reports based on pre-set or custom parameters. 
  • Eligibility Status: Check patient insurance eligibility in real time. 
  • CMN: Access Certificate of Medical Necessity forms to document equipment needs and submit for reimbursement claims. 
  • Claims Processing: Create and submit insurance claims electronically. Include primary and secondary claim payers. 
    • Procedure Codes: Access up-to-date medical procedure codes to ensure claims are compliant and accurate. 
  • Patient Hub: Electronically communicate with patients through one central hub. Send automated appointment reminders and manage patient billing information. 

Home Infusion Pharmacy Software

This solution includes features of the Billing and Business Management platform with additional solutions for HME pharmacists.

  • Label Printing: Print education documentation and labels for infusion therapy medications, such as TPN prescriptions. 
  • Clinical Alerts: Receive electronic clinical alerts. Respond directly from the platform. 
  • Care Plans: Assign standard or custom care plans to patients. Compare outcomes to plans to track patient progress. 
  • Lab Results: View lab results and patient health trends chronologically spanning administered treatments. 
  • Records: Document and manage patient prescription records. 

Orthotics and Prosthetics Software

This solution includes features of the Billing and Business Management software with additional solutions for HME Orthotics and Prosthetics practitioners.

  • Practitioner Scheduling: Manage patient scheduling electronically with a calendar view. View and manage appointments for multiple practitioners in one place. 
  • Mobile Pay: Process patient payments from anywhere using a mobile app. 

Add-On Solutions

  • Advanced Analytics: Automate report generation and data analyzing processes. View auto-generated reports with highlighted data insights. 
  • Documentation: Capture and store documentation electronically with automated indexing capability. Send documents directly from the platform. 
  • ePrescribe: Electronically connect with clinical providers to receive and process prescription referrals. Integrate ePrescribe with documentation management to automate patient prescription records. 
  • Inventory and Delivery: Incorporate medical equipment inventory and delivery functions into the platform, such as electronic ordering, vehicle tracking billing processes. Automate order, patient information and acknowledgement documents onto deliver drivers’ mobile devices. 
  • Retail: Incorporate a retail POS into the platform to perform medical equipment sales using any computer. 
  • Sleep Therapy: Transfer patient data for diagnostic testing services and view results on the platform. Store results with documentation features. 
    • Patient Resupply: Automate patient outreach for medical equipment resupply. 
  • RCM Services: Outsource revenue cycle management, intake management, insurance collections and patient collections. Receive ongoing updates of financial status from a dedicated account manager. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (888) 598-7797.
schoolTraining: Brightree offers training in several forms. The Brightree Community portal offers training articles, community discussion and self-paced learning tracks. Customers can also request instructor-led training, consulting services and other data services.
local_offerTickets: Submit support tickets through Brightree’s Case Portal.
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