CareTime Reviews & Pricing

Key Features

• Scheduling Manager: Create schedules based on preferences, client requirements, hours worked, distance and caregiver availability. Fill shifts on a first-come-first-serve basis while inviting caregivers to accept shifts via messages or emails. 
• EVV, Mapping and Alerts: Automatically track visits while creating payroll and billing data from check-ins and outs. Let caregivers view schedules from a mobile app. Admins can monitor caregiver visits on a map while setting alerts if visits are missed or delayed. Record visit questions and notes. 
• Billing and Payroll: Use visit data to create batch claims. Get paid through insurance, Medicare, Medicaid and other modes by preparing and sending electronic claims. Integrate with a preferred module to complete billing and payroll processes. 
• Messenger: Use two-way messaging to send messages to caregivers, team members and agencies. Communicate with employees while filling open shifts without having to call multiple people. 
• Certification Management: Manage certifications and expirations while maintaining records with one click. Use an employee management system to de-activate, add or terminate caregivers. 
• Reports: Generate reports to get in-depth information on caregiver visits, overtime hours and revenue. Use reports to compare actual visits with scheduled visits, overtime pay, no-shows, underutilized visits and more. Choose to receive alerts for authorization exhaustion, late check-ins or outs and upcoming shifts. 
• Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data. 
• Document Visits: Let agencies prompt specific questions for every visit. Caregivers can take notes and document tasks completed during a visit. 
  

Limitations

•  UI is crowded with multiple tabs. 
•  Clunky mobile app. 
•  Limited third-party integrations. 

Suite Support