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#19

TynetUSA is ranked #19 in the Private Duty Home Care Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

TynetUSA Reviews

Average customer reviews & user sentiment summary for TynetUSA:

User satisfaction level icon: excellent

27 reviews

100%

of users would recommend this product

Key Features

  • Reporting: Generate financial and activity reports to keep up-to-date on agency performance. 
  • Scheduling: View caregiver availability and credentialing. Assign appointments to caregivers based on patient needs and location. 
  • Communication: Create messaging channels to communicate with individuals, specific groups or all staff members. 
  • Documentation: Caregivers can document patient visit information from the point of care. Access documentation by category, such as patient visits, employee hours and billing information. 
  • EVV: Use GPS-tracking and telephony features to adhere to electronic visit verification regulations. Collect digital patient signatures at the point of care. 
  • Electronic Claims: Automatically generate private, Medicare and Medicaid insurance claims from patient visit data. Submit claims electronically from the platform. 
  • Billing and Payroll: Automate billing invoices and payroll data from patient visit documentation. 
  • Patient Portal: Provide patient access to records, care plans and other valuable information. Patients can use any computer or mobile device to connect to the portal anytime, anywhere. 
  • Services: Purchase a variety of services to complement the platform and manage home health agencies. 
    • Institute: Purchase online training courses, seminars and webinars. 
    • Revenue Circle: Outsource billing and claims management processes. Receive monthly statements regarding claims submissions, denial and rejection follow ups and claims auditing. 
    • Consulting: Hire consultants for a variety of home health agency management areas or create a custom consulting package. Consulting services include: 
      • Licensing preparation
      • Accreditation preparation
      • Plan of correction development
      • Quality assurance
      • Staff training
      • Software assistance
      • Operations management coaching
      • Mock surveys
    • Accounting: Employ accounting services for Medicare and Medicaid cost reporting, payroll and tax filing. 

Suite Support

The vendor offers standard customer support hours Monday through Friday between 9 a.m. and 5 p.m. CST. They have extended customer support hours between 5 p.m. and 9 p.m. CST by dialing ext. 111.

mail_outlineEmail: [email protected].
phonePhone: (817) 795-2800, ext. 111 for extended customer support hours.
schoolTraining: Training materials and consulting are available at an additional cost.
local_offerTickets: Customers can submit a support ticket from the website customer support page.
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