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What is Hotelogix?

Industry Specialties: Serves all industries

Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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#4

Hotelogix is ranked #4 on the top 10 Hotel Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Hotelogix Pricing

Based on our most recent analysis, Hotelogix pricing starts at $4 (Per Room, Monthly).

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Starting From
$3.99
Pricing Model
Per Room, Monthly
Free Trial
Yes, Request for Free

Training Resources

Hotelogix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Hotelogix:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Hotelogix Benefits and Insights

Why use Hotelogix?

Key differentiators & advantages of Hotelogix

  • Consolidate Diverse Workflows: Gain centralized control over multi-property portfolios. Simplify operations by unifying marketing, booking, property management and reporting workflows in a single platform. 
  • Reach More Travelers: Target a global audience by marketing portfolio across multiple OTAs, ILS and GDS. Eliminate double entries by automating information syncing across all channels. 
  • Accept Direct Bookings: Avoid third-party booking commission and fees by using a native reservation engine to accept direct bookings from personal websites. 
  • Go Mobile: Manage operations on the go with a mobile app. Supports check-ins, check-outs, housekeeping operations, POS connections, chat portals and more. 
  • Enhance Decisions Making: Provides more than 100 report templates for tracking finances, housekeeping, occupancy, revenue, reservations, engagement and more. Export reports in PDF, CSV and Excel formats with a few clicks. 
  • Streamline Housekeeping: Track room statuses in a tabular format, assign tasks and execute maintenance processes across units using the housekeeping module with point and click controls. 
  • Improve Brand Reputation: Automate review collections from recently checked-out guests through partnerships with TripAdvisor and Review Express. Respond to feedback on a timely basis and showcase reviews on property listings to drive new bookings. 
  • Efficient Team Management: Onboard and train team members using an AI-powered coaching engine that provides module-wise tutorials and on-screen user manuals. 
  • Ensure Security: Prevent data loss and cyberattacks to ensure a secure payment environment with a PCI DSS compliant platform. Every interaction is TLS/SSL encrypted, and accessing the platform requires multi-factor authentication. 

Industry Expertise

Serves hotel management businesses of every type and size.

Hotelogix Reviews

Average customer reviews & user sentiment summary for Hotelogix:

User satisfaction level icon: great

396 reviews

87%

of users would recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Hotelogix reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
  • Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
  • Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.

Cons

  • Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
  • Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
  • Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.

Researcher's Summary:

Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success.

However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

Key Features

  • Front-Desk Operations: Use a centralized dashboard to manage multiple bookings and room distribution and check-in and check-out guests. Send confirmation emails, follow-up for pending deposits and improve staff coordination. 
  • Housekeeping: Update room status and schedule cleaning, maintenance and repairs. Assign tasks to staff individually and track activity. 
  • Channel Manager: Integrate with OTAs to optimize room occupancy. Synchronize bookings across all channels to prevent double bookings. 
  • Booking Engine: Enable and track direct bookings through the hotel website. Accept online payments and provide add-on services. 
  • Insights: Generate daily, weekly, monthly and annual reports. Analyze the property’s current and past performance and predict market demand, occupancy and season trends. 
  • Integrations: Connect with the global distribution system, web booking engine widgets, email marketing and metasearch, social reviews and online reputation, finance and accounting and more. 
  • Point-of-Sale: Maximize revenue by leveraging the POS module. Get automatic updates on the front desk dashboard in real time. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Has a steep learning curve. 
  •  Integration with distribution channels is time-consuming. 
  •  Doesn’t offer chat or phone support. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Not listed.
schoolTraining: It offers online and offline training for a fee. Blogs, webinars, demo videos and ebooks are also available on the website.
local_offerTickets: Not listed.

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