BerniePortal Reviews & Pricing

by BerniePortal | Founded 2008, Nashville, TN

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What is BerniePortal?

Industry Specialties: Serves all industries

BerniePortal is a cloud-based solution for all talent acquisition, onboarding and management related needs. It helps with applicant tracking, employee onboarding, benefits administration, PTO tracking, time and attendance, compliance, performance management, COBRA administration and 1095-C reporting.

Small and mid-sized enterprises can use it to optimize human resources, enhance employee experience and productivity, and spend time on essential tasks. It also provides payroll integration that enables employers to integrate with several payroll offerings and employee benefits data in payroll. A network of healthcare advisors and brokers nationwide are available for integration.

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User Sentiment i

Based on 264 reviews:

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#36

BerniePortal is ranked #36 in the Payroll Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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BerniePortal Pricing

Based on our most recent analysis, BerniePortal pricing starts at $40 (Monthly).

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Starting From: $40
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

BerniePortal is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BerniePortal:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BerniePortal Benefits and Insights

Why use BerniePortal?

Key differentiators & advantages of BerniePortal

Less Paperwork: BerniePortal eliminates unnecessary paperwork by letting users access and manage the entire lifecycle of employees on a single portal.
Streamlined Hiring Process: The software provides easy applicant organization throughout the hiring process. This enables users to focus on recruiting top talent and creating a better candidate experience.
Easy Applicant Management: Hiring managers can manage the entire hiring process with ease via applicant tracking pipelines that let them track, filter, move and manage candidates.
Collaborative Decisions: The solution allows users to share internal feedback that leads to better communication and improved collaboration during hiring decisions.
Custom Hiring Stages: Hiring managers and influencers can customize all hiring stages for every job posting of applicants. As a result, applicants can remain informed about unique processes and the company can build a better brand image.
360-Degree Dashboard: Recruiters gain quick, easy access to all recruiting analytics from any place, anytime, including open jobs and applicant count at every hiring stage.
Increased Visibility: The system centralizes open positions in a company with job board connectivity, making it easy for users to stay informed. It also lets users share feedback and tackle tasks across several channels.

Industry Expertise

BerniePortal is geared towards small and medium startups, enterprises and agencies in several industries. Currently, the platform streamlines 3,000 HR departments and has 175,000 active users across all 50 U.S. states. It has received several awards in the past for helping companies optimize their HR operations.

BerniePortal Reviews

Average customer reviews & user sentiment summary for BerniePortal:

264 reviews

86%

of users would recommend this product

BerniePortal has a 'great' User Satisfaction Rating of 86% when considering 264 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of BerniePortal reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Onboarding: BerniePortal makes it easy for new hires to complete paperwork online before their start date, eliminating the need for manual forms and ensuring a smooth transition into the company.
Centralized PTO Tracking: Employees can easily view their PTO balances, submit time-off requests, and managers can approve requests, all within a unified system.
User-Friendly Interface: BerniePortal is designed with an intuitive layout, making it easy for both HR professionals and employees to navigate and access the features they need.

Cons

Manual Data Entry: While BerniePortal collects data, it may require manual entry on the benefit provider's side, potentially causing delays and negating efficiency gains.
Limited Mobile App Functionality: The mobile app has limitations, such as restricted sick day entry and integration issues with other portals, hindering accessibility and convenience.
Integration Challenges: BerniePortal may face limitations in integrating with certain insurance carriers, potentially causing inconvenience and requiring workarounds.
Reporting Limitations: Users have reported difficulties with reporting functions, citing a lack of filters, limited sorting options, and unhelpful formats, making it challenging to extract meaningful insights.
Lack of Passive Enrollment: The absence of passive enrollment features can increase administrative burden, especially for larger employers with frequent enrollment needs.

Researcher's Summary:

User reviews from the past year paint a generally positive picture of BerniePortal, particularly for small and mid-sized businesses. Users rave about its user-friendly interface, with one reviewer stating, "The program is very simple to use and easy to navigate." This ease of use is a key differentiator for BerniePortal, as many competing HR software solutions are often criticized for being clunky and cumbersome. Another strength highlighted by users is BerniePortal's comprehensive suite of features, covering everything from applicant tracking and onboarding to payroll and benefits administration. This all-in-one approach simplifies HR management for businesses and eliminates the need for multiple software solutions. However, some users have reported limitations with the mobile app's functionality and occasional difficulties integrating with other platforms. While BerniePortal excels in many areas, it's essential to acknowledge these drawbacks. Overall, BerniePortal appears to be a good fit for small and mid-sized businesses looking for an intuitive and feature-rich HR software solution that streamlines HR processes without breaking the bank.

Key Features

Applicant Tracking: The feature enables hiring managers to access candidate information and email notifications, save time with pre-created templates, collaborate and more, from a single dashboard.
Employee Onboarding: The intuitive platform enables seamless employee onboarding that helps save time, improves employee engagement and retention, and enhances team productivity. It offers automatic email reminders, e-signatures and intuitive self-service to accomplish this.
Benefits Administration: It enables talent managers to attract quality applicants, as well as hire and retain productive employees. Hiring managers can make informed enrollment decisions regarding employee benefits, improve compliance, and perform custom payroll and enrollment reporting.
PTO Tracking: Users can take action on leave requests and paid time off, make custom policies and receive company-wide visibility at a single click.
Time and Attendance: Digital tracking of hours worked leads to improved timesheet accuracy. The feature offers detailed reporting, streamlined time edits and mobile as well as online time tracking.
Compliance: The software helps drive human resource compliance by letting users access important notices, e-sign and compliance documents. They can check requests and reminders and create custom recipient lists.
Performance Management: This feature facilitates enhanced employee engagement. Managers can handle performance related tasks and promote improved employee performance through ongoing communication and feedback, through tools such as a two-way central messaging hub, real-time documentation and reporting.
IRS Reporting: The application helps to generate 1095-C and 1094-C forms to file with the IRS. Users can also import and export data with improved operational accuracy.
Integrations: Major payroll systems and insurance providers offer seamless and efficient integration with the platform at little or no expense.

Limitations

Here are a few specific constraints of BerniePortal to consider before making a purchase decision. These are based on user reviews at the time of this writing.

Insufficient integrations with client carriers are available.
Some users find its reporting feature rigid and cumbersome at the time of data extraction.
The reporting feature offers limited functionality.
Users can’t share automatic reminders.

Suite Support

BerniePortal has a “Support Page” with a knowledge base that consists of dedicated pages for getting started and dedicated help depending on role — employee, admin, employer, member or agency. The website includes “HR Party of One,” which features a YouTube series and podcasts on benefits, onboarding, compliance, payroll and offboarding to help HR professionals stay aware of current trends.

Email: It doesn’t offer email support to its users.

Phone: Users can contact 1 (844) 281-0909. Although it's mentioned as a contact number, there is no clear indicator of it being a support helpline.

Training: HR professionals can use the resource library section that includes HR best practices, industry resources and trends in the HR sector.

Tickets: Users need to log in to their account on the website to raise a ticket.