SuccessFactors Reviews & Pricing

Key Features

• Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
• Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
• Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
• Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
• Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
• Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
• Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
• Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
• Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
• HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.

Approach to Common Challenges

• Administrative Overload: The automatic tax document generation feature reduces your administrative workload by automatically creating necessary tax documents, ensuring accurate and timely compliance with tax regulations without manual intervention.
• Payroll Errors: Automate pay calculations. Let employees use self-service options to access their payroll information, updating it as needed without assistance.
• Time-Consuming Time and Attendance Tracking: Tracking and managing work hours takes up a lot of time if you do it manually (in the words of Alanis Morissette, isn’t it ironic?) Save time on TAA tasks by automating time tracking and absence management.
• No-Shows: The system provides tools for creating, managing and adjusting employee schedules efficiently. This ability includes handling shift changes, managing time-off requests and addressing scheduling conflicts. Calendar views, automatic leave requests and timesheet reports are fully supported.
• Incomplete Employee Training: Offline course access lets employees work through training materials at their own pace, helping reduce scheduling conflicts while also providing more flexible learning.

Cost of Ownership

Limitations

• No heatmap feature.
• Digital signatures need partner integrations.
• No option for pay previews.
• Absence management also requires partner integrations.
• The implementation process is complex, and while reviews are mixed, many find the UI confusing and not very supportive of data imports.

Demo Resources

• Resources and Documents: The SuccessFactors website offers a variety of documents, from guides and blogs to videos, for learning how to use the system.
• LinkedIn Groups: A professional network and discussion forum where members share insights, best practices, and updates on SAP SuccessFactors, discuss trends, and seek advice on various aspects of SAP’s HR services.
• Product Demos: Interactive demonstrations of the SuccessFactors suite, showcasing features and functionalities across various modules such as Employee Central, Recruiting, Performance & Goals, Learning, and Compensation.

FAQs

• Core HR: Employee Central, which manages employee data and organizational structures.
• Talent Management: Modules for recruiting, performance management, goal setting, and learning and development.
• Compensation Management: Tools for managing employee compensation, rewards and benefits.