Avatier Reviews & Pricing

by Avatier | Founded 1997, Pleasanton, CA

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What is Avatier?

Industry Specialties: Education, Energy, Healthcare, Government, Publicly Traded Companies, Manufacturing.

Avatier offers a robust software solution designed to streamline Identity and Access Management (IAM) tasks. This platform is particularly well-suited for medium to large enterprises that require efficient and secure management of user identities and access permissions. The software excels in automating user provisioning, password management, and access certification, thereby reducing administrative overhead and enhancing security compliance.

Key benefits include improved operational efficiency, enhanced security protocols, and a user-friendly interface that simplifies complex IAM processes. Popular features encompass self-service password resets, role-based access controls, and detailed audit trails, which collectively ensure that organizations can maintain stringent access policies without compromising on usability.

Compared to similar products, Avatier is often praised for its intuitive design and comprehensive feature set, which many users find to be both powerful and easy to navigate. Pricing details are typically customized based on organizational needs, so it is advisable to contact SelectHub for a tailored quote. This ensures that potential users receive a pricing structure that aligns with their specific requirements and budget constraints.

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User Sentiment

Based on 89 reviews:

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Avatier Pricing

Based on our most recent analysis, Avatier pricing starts at $2 (Per User, Monthly).

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Starting From: $1.50
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Avatier is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Avatier:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Avatier Benefits and Insights

Why use Avatier?

Key differentiators & advantages of Avatier

Enhanced Security: Avatier strengthens your organization's security posture by ensuring that only authorized users have access to sensitive information and systems.
Operational Efficiency: Automating identity and access management tasks reduces the administrative burden on IT staff, allowing them to focus on more strategic initiatives.
Regulatory Compliance: Avatier helps organizations meet compliance requirements by providing detailed audit trails and ensuring adherence to policies and regulations.
Cost Savings: By automating routine tasks and reducing the need for manual intervention, Avatier lowers operational costs and minimizes the risk of costly security breaches.
User Self-Service: Empower users to manage their own access requests and password resets, reducing helpdesk calls and improving user satisfaction.
Scalability: Avatier's flexible architecture supports the growth of your organization, easily accommodating an increasing number of users and applications.
Improved Productivity: Streamlined access management processes enable employees to gain timely access to the resources they need, enhancing overall productivity.
Centralized Management: Avatier provides a single platform for managing identities and access across multiple systems, simplifying administration and oversight.
Risk Mitigation: By enforcing consistent access policies and monitoring user activities, Avatier helps mitigate the risk of unauthorized access and data breaches.
Customizable Workflows: Tailor workflows to fit your organization's specific needs, ensuring that access management processes align with business requirements.
Integration Capabilities: Avatier seamlessly integrates with existing IT infrastructure, including cloud and on-premises applications, enhancing overall system interoperability.
Real-Time Monitoring: Gain visibility into access activities with real-time monitoring and alerts, enabling prompt response to potential security incidents.
Role-Based Access Control: Implement role-based access control to ensure users have the appropriate level of access based on their job functions, reducing the risk of privilege misuse.
Enhanced Collaboration: Facilitate collaboration across departments by providing secure and efficient access to shared resources and applications.
Data Integrity: Ensure the accuracy and consistency of identity data across systems, reducing errors and improving data quality.

Industry Expertise

Avatier is a software solution that specializes in managing identity and access, making it ideal for organizations of all sizes that need to streamline user access, improve security, and ensure compliance.

Avatier Reviews

Average customer reviews & user sentiment summary for Avatier:

89 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Avatier reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Self-Service Password Reset: Empowers users to reset passwords without help desk intervention, improving user satisfaction and reducing help desk workload.
Multi-Factor Authentication: Provides an extra layer of security, bolstering overall system protection.
Automated Access Requests: Streamlines access requests and approvals, eliminating manual processes and potential bottlenecks.

Cons

Customization Costs: While Avatier Identity Anywhere offers customization options, users report that even small customization requests can lead to additional costs. This can be a significant drawback for businesses with limited budgets or those who require unique features.
Occasional Keychain Issues: Some users have reported issues with keychain access for Mac users, particularly when the application is not deployed directly to the login window.
Complex Setup: Users have noted that setting up Avatier Identity Anywhere can be complex, especially in environments with intricate IT infrastructures. The lack of an easy import/export feature for custom spreadsheet data can further complicate the setup process for some users.
Limited Reporting Customization: While Avatier provides reporting capabilities, some users find the customization options for reports to be limited. This can make it difficult for businesses to generate reports tailored to their specific needs and manage identities effectively.

Researcher's Summary:

Is Avatier Identity Anywhere the "avatier" of Identity and Access Management solutions? User reviews from the past year suggest a mixed bag. While Avatier is lauded for its user-friendly interface, making complex tasks like setting access permissions a breeze, and its robust password management, which one user said helps their team reset "multiple passwords each day," some users find its customization costs to be a real "gotcha." This is reflected in its 6.5 out of 10 rating on TrustRadius.

Avatier's strength lies in its self-service features. Users highlight the convenience of resetting passwords and requesting access without needing to contact the help desk, which has significantly reduced service desk call volumes for many. However, a common gripe is the lack of a unified platform for all these features, with users desiring a more streamlined experience. For instance, one user pointed out the desire to have password resets, access requests, and account terminations all accessible from a single webpage.

What sets Avatier apart is its focus on automation and integration. Its ability to automate user provisioning and termination, coupled with its seamless integration with other products, makes it a powerful tool for organizations looking to modernize their access management processes. However, the user experience seems inconsistent, with some users finding the platform intuitive and others describing it as "not friendly." Overall, Avatier Identity Anywhere seems best suited for organizations prioritizing self-service features and automation, but be prepared for potential customization costs and a potentially steep learning curve.

Key Features

Notable Avatier features include:

Single Sign-On (SSO): Streamlines user access by allowing one set of credentials to access multiple applications.
Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk calls.
Multi-Factor Authentication (MFA): Enhances security by requiring multiple forms of verification before granting access.
Role-Based Access Control (RBAC): Simplifies permission management by assigning access rights based on user roles.
Automated Provisioning: Automatically creates, modifies, or deletes user accounts based on predefined rules.
Access Certification: Periodically reviews and certifies user access to ensure compliance with security policies.
Audit and Compliance Reporting: Provides detailed logs and reports to help meet regulatory requirements and internal audits.
Delegated Administration: Allows specific administrative tasks to be assigned to non-IT staff, improving efficiency.
Integration with HR Systems: Syncs with HR databases to ensure user information is always up-to-date.
Mobile Access: Offers mobile-friendly interfaces for managing identities and access on the go.
Customizable Workflows: Enables the creation of tailored workflows to match specific business processes.
Directory Synchronization: Keeps user data consistent across multiple directories and platforms.
Policy Enforcement: Ensures that access policies are consistently applied across all systems and applications.
Self-Service Group Management: Allows users to manage their own group memberships, reducing administrative overhead.
API Integration: Provides robust APIs for integrating with other enterprise systems and applications.
Customizable User Interface: Offers a flexible UI that can be tailored to meet specific organizational needs.
Real-Time Alerts and Notifications: Sends immediate alerts for critical events, enhancing security response times.
Scalability: Designed to handle the needs of both small businesses and large enterprises efficiently.
Cloud and On-Premises Deployment: Offers flexible deployment options to suit different IT environments.
Delegated User Management: Allows managers to handle user access requests within their teams, streamlining operations.