Categories:

#34

EmpowerID is ranked #34 in the IAM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

EmpowerID Pricing

Based on our most recent analysis, EmpowerID pricing starts at $2 (Per User, Monthly).

Price
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Starting From
$2
Pricing Model
Per User, Monthly
Free Trial
No

Training Resources

EmpowerID is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EmpowerID:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EmpowerID Benefits and Insights

Why use EmpowerID?

Key differentiators & advantages of EmpowerID

  • Enhanced Security: EmpowerID provides robust access controls and multi-factor authentication, reducing the risk of unauthorized access and data breaches.
  • Operational Efficiency: Automates repetitive IAM tasks such as user provisioning and de-provisioning, freeing up IT staff to focus on strategic initiatives.
  • Compliance Assurance: Helps organizations meet regulatory requirements by maintaining detailed audit logs and ensuring proper access governance.
  • Scalability: Easily adapts to growing business needs, supporting a large number of users and applications without compromising performance.
  • Improved User Experience: Streamlines access requests and approvals, making it easier for employees to get the resources they need quickly.
  • Cost Savings: Reduces the need for manual intervention and minimizes the risk of costly security incidents, leading to significant cost reductions over time.
  • Centralized Management: Provides a single platform for managing identities across multiple systems and applications, simplifying administration.
  • Role-Based Access Control: Ensures users have appropriate access based on their roles, reducing the risk of excessive permissions.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure, including cloud and on-premises applications, enhancing overall system interoperability.
  • Real-Time Monitoring: Offers real-time visibility into user activities and access patterns, enabling proactive threat detection and response.

Industry Expertise

EmpowerID is best suited for businesses in industries like healthcare, manufacturing, retail, banking, and finance, as well as other sectors that need to manage user access to cloud and on-premise applications.

EmpowerID Reviews

Average customer reviews & user sentiment summary for EmpowerID:

User satisfaction level icon: great

39 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of EmpowerID reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly: EmpowerID is known for its intuitive interface, simplifying complex tasks like managing user access and permissions, making it easy for both administrators and everyday users.
  • Streamlined Processes: The platform excels at workflow automation, simplifying repetitive tasks such as user provisioning and deprovisioning, saving time and reducing errors.
  • Adaptable to Your Needs: EmpowerID scales to fit businesses of all sizes and industries, making it a versatile solution for diverse organizational structures.
  • Strong Support System: Users consistently report positive experiences with EmpowerID's customer support, praising their quick response times and helpful problem-solving skills.

Cons

  • Limited Directory Support: EmpowerID only supports a single directory, potentially posing challenges for organizations with complex enterprise architectures requiring multiple directories.
  • Support Concerns: Some users have reported difficulties in receiving consistent and reliable support from EmpowerID, indicating potential areas for improvement in their customer support services.
  • Security Protocol Limitations: EmpowerID may lack certain international security and availability protocols, raising concerns about its security posture compared to competitors like RSA, Okta, and SailPoint.
  • User Interface: The user interface has been criticized for its outdated design and lack of intuitive features like drag-and-drop functionality, which some users find less user-friendly.

Researcher's Summary:

Does EmpowerID live up to its name, empowering businesses to manage identities effectively? Recent user reviews suggest a mixed bag. While EmpowerID is praised for its user-friendly interface and comprehensive features, some users have expressed concerns about its support and security compared to competitors like RSA, Okta, and Sailpoint. Users rave about EmpowerID's intuitive design, making complex tasks like managing identities, roles, and permissions a breeze. The platform's robust workflow automation, particularly for onboarding and offboarding employees, is a major win for many. One user even described the experience as "awesome!!!" due to its simplicity. However, some users find the integration process initially challenging and desire more robust security compliance features. EmpowerID's strength lies in its all-in-one approach, offering a scalable solution suitable for various industries and business sizes. Its extensive list of connectors, including market leaders like Azure and SAP, makes it a versatile choice. However, the sentiment around its support is not universally positive, with some users finding it inconsistent. Overall, EmpowerID seems best suited for organizations prioritizing ease of use and comprehensive features over top-notch security, particularly those who can leverage its extensive integration capabilities and are prepared to navigate potential support hurdles.

Key Features

Notable EmpowerID features include:

  • Role-Based Access Control (RBAC): Empowers administrators to assign permissions based on user roles, ensuring streamlined and secure access management.
  • Single Sign-On (SSO): Provides a unified login experience across multiple applications, reducing the need for multiple passwords and enhancing user convenience.
  • Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification before granting access.
  • Identity Lifecycle Management: Automates the creation, updating, and deactivation of user accounts, ensuring that access rights are always up-to-date.
  • Self-Service Password Reset: Allows users to reset their passwords without IT intervention, reducing helpdesk workload and improving user productivity.
  • Access Request and Approval Workflow: Facilitates a structured process for users to request access to resources, with built-in approval workflows to ensure compliance.
  • Audit and Compliance Reporting: Generates detailed reports on user activities and access rights, aiding in compliance with regulatory requirements.
  • Delegated Administration: Enables the distribution of administrative tasks to designated users, improving efficiency and reducing the burden on central IT teams.
  • Integration with Cloud and On-Premises Systems: Seamlessly connects with various cloud services and on-premises applications, providing a unified identity management solution.
  • Adaptive Authentication: Adjusts authentication requirements based on the context of the access request, such as location or device, enhancing security without compromising user experience.
  • Privileged Access Management (PAM): Controls and monitors access to critical systems and data by privileged users, reducing the risk of insider threats.
  • Directory Synchronization: Keeps user information consistent across multiple directories, ensuring accurate and up-to-date identity data.
  • Customizable User Interface: Offers a flexible and intuitive interface that can be tailored to meet the specific needs of different user groups.
  • API and SDK Support: Provides robust APIs and software development kits for integrating EmpowerID with other systems and customizing its functionality.
  • Policy-Based Access Control (PBAC): Allows for fine-grained access control based on policies, enabling more precise management of user permissions.
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