ForgeRock Reviews & Pricing

by ForgeRock | Founded 2010, San Francisco, CA

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IAM Software
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What is ForgeRock?

Industry Specialties: Insurance, Finance, Banking, Brokerage, Transportation, Airlines, Airports & Air Services.

The ForgeRock Identity Platform is a comprehensive software solution designed to manage Identity and Access Management (IAM) tasks. It excels in providing secure authentication, authorization, and user management services. This platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. Its scalability and flexibility make it ideal for businesses with complex IAM needs.

Key benefits include enhanced security, streamlined user access, and improved compliance with regulatory standards. Popular features encompass single sign-on (SSO), multi-factor authentication (MFA), and user self-service capabilities. Users appreciate its intuitive interface and the ability to integrate with various applications and systems.

Compared to similar products, the ForgeRock Identity Platform is often praised for its comprehensive feature set and reliability. Pricing details are typically customized based on specific requirements, so it is recommended to contact SelectHub for a tailored quote.

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User Sentiment i

Based on 88 reviews:

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#11

ForgeRock is ranked #11 in the IAM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ForgeRock Pricing

Based on our most recent analysis, ForgeRock pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: Yes, Request for Free

Training Resources

ForgeRock is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ForgeRock:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ForgeRock Benefits and Insights

Why use ForgeRock?

Key differentiators & advantages of ForgeRock

Enhanced Security: ForgeRock Identity Platform provides robust security measures, including multi-factor authentication and adaptive risk assessment, to protect against unauthorized access and data breaches.
Scalability: The platform is designed to scale effortlessly, accommodating millions of users and devices without compromising performance or security, making it ideal for large enterprises.
Improved User Experience: With features like single sign-on (SSO) and self-service password management, users enjoy a seamless and convenient experience, reducing friction and increasing satisfaction.
Regulatory Compliance: ForgeRock helps organizations comply with stringent regulatory requirements such as GDPR, HIPAA, and CCPA by providing comprehensive audit trails and data protection capabilities.
Cost Efficiency: By automating identity management processes and reducing the need for manual intervention, the platform helps lower operational costs and improve resource allocation.
Interoperability: The platform supports a wide range of standards and protocols, ensuring compatibility with existing IT infrastructure and third-party applications, thus facilitating smooth integration.
Personalization: ForgeRock enables personalized user experiences by leveraging contextual data and user preferences, enhancing engagement and loyalty.
Rapid Deployment: With pre-configured templates and out-of-the-box connectors, organizations can deploy the platform quickly, accelerating time-to-value and minimizing disruption.
Centralized Management: The platform offers a unified interface for managing identities across various systems and applications, simplifying administration and improving oversight.
Future-Proofing: ForgeRock's modular architecture and continuous updates ensure that the platform evolves with emerging technologies and security threats, safeguarding long-term investments.

Industry Expertise

ForgeRock Identity Platform is best suited for large enterprises with complex needs, such as managing millions of identities across various environments and devices. It's particularly well-suited for organizations that need to comply with global regulations and privacy requirements while modernizing through digital transformation.

ForgeRock Reviews

Average customer reviews & user sentiment summary for ForgeRock:

88 reviews

85%

of users would recommend this product

ForgeRock has a 'great' User Satisfaction Rating of 85% when considering 88 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ForgeRock reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Adaptable to Needs: ForgeRock is lauded for its ability to adjust to intricate business demands and be tailored to meet specific requirements.
User-Friendly Design: Users have praised the platform's intuitive design, which simplifies deployment and configuration, leading to reduced development time and expenses.
Feature-Rich Solution: ForgeRock offers a wide array of features, such as user certification, role-based access control, policy enforcement, and comprehensive reporting, catering to diverse IAM needs.
Scales Effectively: The platform is particularly well-suited for large organizations due to its capacity to manage extensive IAM tasks efficiently and accommodate a growing user base.

Cons

Overkill for Smaller Businesses: ForgeRock's robust capabilities can be excessive for smaller organizations with simpler IAM needs, potentially leading to unnecessary complexity and resource consumption.
Steep Learning Curve: Users need to invest significant time and effort to fully understand and utilize the platform's extensive features, which can be a hurdle for teams with limited IAM expertise.
Support Delays: Some users have reported delays in receiving timely and effective support for complex issues, highlighting a potential area for improvement in customer service.

Researcher's Summary:

Is ForgeRock Identity Platform the bedrock of digital security, or does it crumble under scrutiny? User reviews from the past year paint a largely positive picture, highlighting its robust security features and flexibility as key strengths. Users particularly appreciate the platform's ability to handle complex IAM scenarios, such as implementing multi-factor authentication and single sign-on across diverse platforms. One user praised ForgeRock's "combine interface" for IAM, emphasizing its user-friendliness compared to competitors. Another highlighted the platform's strength in handling a "high volume of realms," a feature that sets it apart from alternatives like Keycloak. This scalability makes ForgeRock particularly well-suited for large enterprises dealing with numerous user identities and applications.

However, some users point out areas where ForgeRock could improve. A recurring concern is the platform's complexity, which can be overwhelming for smaller organizations lacking dedicated IT resources. One user mentioned experiencing lag during continuous use, hinting at potential performance issues. Another user, while generally satisfied, expressed a desire for simplified authentication chains and modules. This suggests that while ForgeRock excels in handling complex scenarios, there's room for improvement in streamlining certain processes. Despite these criticisms, the overall sentiment leans positive, with users praising ForgeRock's comprehensive IAM capabilities, robust security features, and flexible customization options.

ForgeRock Identity Platform emerges as a powerful solution for enterprises seeking to fortify their IAM posture. Its ability to handle large-scale, complex IAM scenarios, coupled with its robust security features, makes it a compelling choice for organizations prioritizing top-notch digital security. However, smaller organizations may find the platform's complexity and potential performance hiccups a deterrent. Ultimately, ForgeRock proves to be a fortress of digital security, best suited for those equipped to harness its full potential.

Key Features

Notable ForgeRock Identity Platform features include:

Comprehensive Identity Management: Manages the entire lifecycle of user identities, including provisioning, de-provisioning, and synchronization across various systems.
Single Sign-On (SSO): Provides seamless access to multiple applications with one set of login credentials, enhancing user convenience and security.
Adaptive Authentication: Utilizes contextual data such as device, location, and behavior to dynamically adjust authentication requirements, improving security without compromising user experience.
Access Management: Offers fine-grained access control policies to ensure that users have appropriate access to resources based on their roles and responsibilities.
Identity Gateway: Acts as a bridge between legacy systems and modern applications, enabling secure and seamless integration.
Self-Service Capabilities: Empowers users with self-service options for password resets, profile updates, and account recovery, reducing administrative overhead.
API Security: Protects APIs through robust security measures, including OAuth 2.0, OpenID Connect, and advanced threat protection.
Directory Services: Provides a high-performance, scalable directory service for storing and managing identity data.
Privacy and Consent Management: Ensures compliance with data protection regulations by allowing users to manage their consent and privacy preferences.
Federation Services: Supports identity federation standards such as SAML and WS-Federation, enabling secure identity sharing across organizational boundaries.
Identity Analytics: Leverages machine learning and analytics to detect anomalies, assess risks, and provide actionable insights for identity management.
DevOps Integration: Facilitates integration with DevOps tools and practices, enabling automated deployment and management of identity services.
Cloud and On-Premises Deployment: Offers flexible deployment options, allowing organizations to choose between cloud, on-premises, or hybrid environments.
Scalability: Designed to handle millions of identities and transactions, ensuring performance and reliability even in large-scale environments.
Extensibility: Provides a modular architecture and extensive APIs, allowing for customization and integration with other systems and applications.