Optimal IdM Reviews & Pricing

by Optimal IdM, LLC | Founded 2005, Lutz, Florida

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IAM Software
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What is Optimal IdM?

Industry Specialties: Government, Manufacturing, Finance, Healthcare, Retail, Higher Education, Nonprofits.

Optimal IdM offers a comprehensive Identity and Access Management (IAM) solution designed to streamline and secure user authentication, authorization, and identity governance. This software is particularly well-suited for medium to large enterprises that require robust security measures and efficient management of user identities across various systems and applications. The platform's key benefits include enhanced security, improved compliance with regulatory standards, and simplified user lifecycle management.

Popular features of Optimal IdM include single sign-on (SSO), multi-factor authentication (MFA), and detailed audit reporting. These features help organizations reduce the risk of unauthorized access and ensure that only the right individuals have access to sensitive information. Users have praised the software for its intuitive interface and reliable performance, noting that it effectively addresses complex IAM needs.

Pricing for Optimal IdM varies based on the specific requirements and scale of deployment, typically involving a per-user or per-device model with options for annual or monthly payments. For precise pricing details, it is recommended to contact SelectHub for a tailored quote based on individual organizational needs.

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User Sentiment i

Based on 14 reviews:

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#29

Optimal IdM is ranked #29 in the IAM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Optimal IdM Pricing

Based on our most recent analysis, Optimal IdM pricing starts at $2 (Per User, Monthly).

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Starting From: $2
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Optimal IdM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Optimal IdM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Optimal IdM Benefits and Insights

Why use Optimal IdM?

Key differentiators & advantages of Optimal IdM

Enhanced Security: Optimal IdM provides robust security measures, including multi-factor authentication and role-based access control, to protect sensitive data and reduce the risk of breaches.
Streamlined User Management: The software simplifies user provisioning and de-provisioning, ensuring that employees have the right access at the right time, which enhances operational efficiency.
Compliance Assurance: Optimal IdM helps organizations meet regulatory requirements such as GDPR and HIPAA by providing detailed audit trails and ensuring data privacy.
Improved User Experience: With single sign-on (SSO) capabilities, users can access multiple applications with one set of credentials, reducing password fatigue and improving productivity.
Scalability: The solution is designed to grow with your organization, easily accommodating an increasing number of users and applications without compromising performance.
Cost Efficiency: By automating identity and access management tasks, Optimal IdM reduces the need for manual intervention, lowering operational costs and freeing up IT resources for other projects.
Customizable Solutions: The platform offers flexible deployment options and can be tailored to meet the specific needs of different industries, ensuring a perfect fit for your organization.
Enhanced Collaboration: By providing secure access to external partners and contractors, Optimal IdM facilitates better collaboration while maintaining control over sensitive information.
Reduced Risk of Insider Threats: With detailed monitoring and reporting capabilities, the software helps detect and mitigate potential insider threats, safeguarding your organization from internal risks.
Seamless Integration: Optimal IdM integrates smoothly with existing IT infrastructure and a wide range of applications, ensuring minimal disruption during implementation and ongoing operations.

Industry Expertise

Optimal IdM specializes in providing identity and access management (IAM) solutions for a variety of industries, including healthcare, finance, manufacturing, and retail. It is best suited for organizations that require a customizable, scalable, and affordable IAM solution with a high level of security and customer service.

Optimal IdM Reviews

Average customer reviews & user sentiment summary for Optimal IdM:

14 reviews

91%

of users would recommend this product

Optimal IdM has a 'excellent' User Satisfaction Rating of 91% when considering 14 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Optimal IdM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Top-Notch Support: Optimal IdM is known for its responsive customer service, addressing queries and providing solutions promptly, often within the same timeframe.
Feature-Rich Platform: The OptimalCloud platform offers a comprehensive suite of IAM features, including MFA, SSO, and detailed reporting, catering to diverse enterprise needs.
Flexible Solutions: Optimal IdM provides customizable solutions tailored to specific organizational requirements, including private dedicated single-tenant and multi-tenant options.
User-Friendly Design: Optimal IdM prioritizes user experience, ensuring seamless access across devices. Their Optimal Authenticator™ App, for instance, supports passwordless MFA using biometrics.

Cons

Limited Platform Compatibility: Optimal IdM might not be suitable for organizations that use a diverse range of operating systems, as it could be limited to Windows.
Trial Period Restrictions: Businesses looking for long-term usage without immediate commitment might find the 30-day trial period a constraint, especially if extensive evaluation is needed.
Potential Browser Conflicts: System administrators might be wary of potential compatibility issues, as Optimal IdM could interfere with browser functionality or cause unexpected conflicts.

Researcher's Summary:

Is Optimal IdM really the optimal choice for identity management? Recent user reviews suggest it might be! Customers rave about Optimal IdM's exceptional customer service, highlighting its quick response times and effective solutions. One user, an IT architect in the healthcare industry, praised the seamless integration of TypingDNA for multi-factor authentication, noting its ability to enhance security without sacrificing user experience. This sentiment is echoed by other users who appreciate the platform's comprehensive features, including centralized audit trails, customizable reports, and support for various authentication standards.

Optimal IdM's flexibility and customization options are also major selling points. Enterprises can tailor the IAM system to their specific needs, whether they require private dedicated single-tenant or multi-tenant options, or the ability to sync on-premise identities to the cloud. This adaptability makes it a suitable choice for organizations of varying sizes and complexities. The availability of Identity as a Service (IDaaS) offerings further sweetens the deal, providing cost savings, increased efficiency, and access to identity experts.

While Optimal IdM may not be as widely known as some industry giants like Okta or Microsoft Entra ID, its focus on customer satisfaction, comprehensive features, and flexible solutions has earned it a devoted following. Its commitment to providing top-notch support and customizable solutions makes it an especially good fit for organizations that value personalized attention and require an IAM system that can adapt to their unique requirements.

Key Features

Notable Optimal IdM features include:

Single Sign-On (SSO): Provides seamless access to multiple applications with one set of login credentials, enhancing user convenience and security.
Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring multiple forms of verification, such as a password and a mobile app code.
Role-Based Access Control (RBAC): Allows administrators to assign permissions based on user roles, ensuring that users have access only to the resources they need.
Federation Services: Supports identity federation protocols like SAML and OAuth, enabling secure sharing of identity information across different domains.
Directory Services Integration: Integrates with existing directory services such as Active Directory and LDAP, streamlining user management and authentication processes.
Customizable User Interface: Offers a flexible and customizable interface that can be tailored to meet specific organizational needs and branding requirements.
Audit and Compliance Reporting: Provides detailed logs and reports to help organizations meet regulatory compliance requirements and monitor user activities.
Self-Service Password Reset: Empowers users to reset their own passwords, reducing helpdesk calls and improving user satisfaction.
API Integration: Offers robust APIs for integrating with various applications and services, facilitating seamless interoperability.
Cloud and On-Premises Deployment: Supports both cloud-based and on-premises deployment models, providing flexibility to meet diverse organizational needs.
Adaptive Authentication: Utilizes contextual information such as user location and device type to dynamically adjust authentication requirements, enhancing security.
Delegated Administration: Allows for the delegation of administrative tasks to specific users or groups, improving efficiency and reducing administrative burden.
Scalability: Designed to scale with the growth of the organization, ensuring consistent performance and reliability as user numbers increase.
Mobile Device Management (MDM): Integrates with MDM solutions to manage and secure mobile devices accessing corporate resources.
Policy-Based Access Control: Enables the creation of detailed access policies based on various criteria, such as time of day or IP address, to enhance security.