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#15

Planon is ranked #15 in the Facility Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Planon Pricing

Based on our most recent analysis, Planon pricing starts at $200,000 (Annually, Quote-based).

Price
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Starting From
$200,000
Pricing Model
Annually, Quote-based
Free Trial
Yes, Request for Free

Training Resources

Planon is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Planon:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Planon Benefits and Insights

Why use Planon?

Key differentiators & advantages of Planon

  • Improve Efficiency and Performance: Management can track work orders, plan space usage, keep an eye on sustainability practices and much more with Planon Universe’s centralized facility management hub. It offers reporting to gain visibility into day-to-day operations and work order management that streamlines technician workflows.
  • Reduce Costs: Planon’s IWMS optimizes an organization’s workspace and occupancy, reducing wasted space and saving money on space usage. It also provides sustainability management features such as energy consumption monitoring to help lower overall costs.
  • Accelerate Implementation: Planon offers pre-configured workflows, roles, catalogs and dashboards based on industry standards and best practices gathered from all instances of Planon to get users up and running as soon as possible. 
  • Make Facilities More Sustainable: Users can monitor energy consumption, carbon emissions and other sustainability metrics in order to manage costs, cut down their carbon footprint and reduce waste. Planon offers assessments based on industry standards to validate and track sustainability efforts.

Industry Expertise

Planon specializes in providing facility maintenance services to corporate real estate, financial services and field service providers.

Planon Reviews

Average customer reviews & user sentiment summary for Planon:

User satisfaction level icon: great

19 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Planon reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Feature Set: Planon offers a wide array of tools for managing real estate, facilities, and workplaces. This includes functionalities like space planning, asset tracking, and sustainability solutions, making it a one-stop shop for various workplace management needs.
  • Smart Building Management: Planon integrates with Internet of Things (IoT) and Artificial Intelligence (AI) technologies. This enables businesses to create intelligent buildings with features like automated lighting and temperature control, leading to optimized energy consumption and improved operational efficiency.
  • Centralized Facility Management: Planon provides a centralized hub known as Planon Universe. This platform allows managers to track work orders, monitor space utilization, and oversee sustainability practices from a single location, streamlining facility management operations.
  • Data-Driven Insights and Reporting: Planon offers robust reporting capabilities that provide insights into daily operations and key performance indicators (KPIs). This data-driven approach helps businesses identify areas for improvement, ensure compliance with industry standards, and make informed decisions regarding space optimization and resource allocation.

Cons

  • Implementation Challenges: Planon can be difficult to implement and configure, sometimes requiring process changes to align with the software's functionality.
  • Steep Learning Curve: The software's complexity and extensive feature set can be overwhelming for new users, leading to a steep learning curve and potentially slowing down user adoption.
  • Occasional Functionality Issues: Some users have reported that specific features don't always work as expected, which can disrupt workflows and require additional support from Planon.
  • System Performance and UI: There can be occasional issues with system performance, and the user interface is not always intuitive, leading to a less satisfying user experience.

Researcher's Summary:

Is Planon software the "plan" for optimal workplace management, or does it leave users feeling uninspired? User reviews from the past year reveal a mixed bag, but with a clear lean towards the positive. Planon garners praise for its comprehensive suite of features, encompassing real estate and facility management, space utilization, asset management, and even sustainability initiatives. Its integration with IoT and AI for smart building management is a major plus, allowing for efficient automation and data-driven decision-making. For instance, one user highlighted the ease of creating custom reports and dashboards, enabling better insights into space usage and building performance.

However, the road to Planon proficiency isn't always smooth. Some users report a steep learning curve and an implementation process that can feel like navigating a labyrinth. This complexity might stem from the software's extensive customization options, which, while offering flexibility, can be overwhelming for new users. One user even mentioned that the "out-of-the-box" configuration didn't meet their specific needs, requiring additional support and customization. This suggests that while Planon boasts a robust feature set, leveraging its full potential may require significant investment in training and implementation support.

Despite these hurdles, Planon shines as a comprehensive solution for large organizations juggling extensive real estate portfolios. Its ability to centralize and streamline diverse workplace management tasks, coupled with its focus on sustainability and smart building technologies, makes it a powerful tool for organizations aiming to optimize their workplaces for efficiency and employee well-being. However, potential adopters should be prepared for a potentially bumpy implementation ride and should factor in the associated costs and resources required for successful onboarding and utilization.

Key Features

  • Integrated by Design: Planon Universe integrates seamlessly with other third-party offerings, including those designed for ERP, finances, HR and more.
  • Accelerator: The Planon Accelerator design combines feedback and experience from various implementations to provide users with a best-in-class configuration optimized for their business. 
  • Real Estate Management: Users can collect real estate data from multiple sites into a single instance of truth for guaranteed consistency and reduced redundancy. Planon improves visibility into real estate costs and streamlines the management process.
  • Asset and Maintenance Management: Planon Universe supports facility managers in their building and asset maintenance tasks. It records asset information and maintenance history in a central database that lets users search, streamline, and optimize their maintenance management program.
  • Sustainability Management: Planon promotes sustainable business practices by offering a sustainability management module. It measures energy consumption, tracks meter readings, logs carbon emissions, and monitors costs associated with utility use. Managers can watch relevant KPIs to monitor performance and report on important metrics to comply with industry standards.
  • Space Management:  This module helps users manage space efficiently, optimize occupancy and comply with industry regulations. Planon aligns vision with reality and helps management keep up with their organization’s changing needs. It offers CAD drawings, digital floor plans, maps and more to visualize space use and asset location.

Suite Support

mail_outlineEmail:To request an email contact, users can submit their information via the “contact us” page.
phonePhone:Call 1 (781) 356 0999 to receive support by phone.
schoolTraining:Planon offers standard or customizable classroom training, solution-specific e-learning courses and blended learning to take advantage of both.
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