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#23

UnSpot is ranked #23 in the Space Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

UnSpot Pricing

Based on our most recent analysis, UnSpot pricing starts at $3 (Per User, Monthly).

Price
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Starting From
$2.50
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

UnSpot is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for UnSpot:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

UnSpot Benefits and Insights

Why use UnSpot?

Key differentiators & advantages of UnSpot

  • Eliminate the "Where Do I Sit?" Struggle: Employees can open the app on their phones, browse through an interactive office map and see all the available desks in real time. No more wasted time or awkward desk-hopping!
  • End the Hybrid Work Chaos: Managers, you know the struggle of hybrid work — who's in the office today? Do we have enough desks? How do we keep everyone connected? The system empowers your employees to mark their office days, so you can see who's coming in and teams can stay in sync whether they're remote or in person.
  • Stop Guessing About Space Usage: Are those meeting rooms always booked solid or gathering dust? It's hard to make smart decisions without the right data.  The solution lets you see real-time data and insights on desk usage, meeting room bookings and peak occupancy times, helping you make informed decisions about space allocation, resource management and future planning.
  • Foster a Happier, More Engaged Workforce: It's hard to feel motivated and productive when you're fighting for a desk or feeling disconnected from your team. With features like self-service desk booking (for employees), easy colleague locators and amenity reservations (think lockers or parking spots), you're giving people the tools to personalize their workspace experience.
  • Reduce Unnecessary Real Estate Costs: Maximize every square foot of your office, turning wasted space into valuable opportunities. By analyzing usage patterns and identifying areas for improvement, you can potentially downsize, reconfigure or simply make better use of your existing space.

Industry Expertise

Cater to industries like technology companies, professional services firms, co-working spaces, healthcare organizations and educational institutions. Essentially, any organization with a hybrid workforce or seeking to improve space usage.

UnSpot Reviews

Average customer reviews & user sentiment summary for UnSpot:

User satisfaction level icon: excellent

480 reviews

100%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of UnSpot reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: 73% of users praise the system’s intuitive and easy-to-use interface, highlighting its contribution to a seamless user experience.
  • Efficient Workspace Management: 64% of reviewers appreciate how the system streamlines the management of desks, meeting rooms and other office resources, improving efficiency and productivity.
  • Hybrid Work Support: 45% of users find the platform beneficial for managing hybrid work arrangements, allowing for flexible scheduling and better coordination between remote and on-site teams.
  • Improved Collaboration: 36% of reviewers mention that the solution facilitates better communication and collaboration among team members, regardless of their location.

Cons

  • Mobile App Limitations: 27% of users point out areas for improvement in the mobile app, such as performance issues and navigation difficulties.
  • Limited Integrations: 18% of reviewers express a desire for more integrations with other productivity tools, particularly Google G Suite.
  • Occasional Glitches and Slowdowns: 18% of users report experiencing occasional glitches or slowdowns, especially during peak usage times.
  • Specific Feature Requests: A small percentage of users (approximately 9%) suggest adding specific features, such as improved reporting capabilities or semantic search functionality.

Researcher's Summary:

So, you're curious about UnSpot, right? It seems like a pretty handy tool for managing the modern office, especially with all the hybrid work stuff going on.

People are loving how easy it is to use. No more desk-hopping or double-booked meeting rooms! Plus, it helps keep remote and in-office teams in sync.

An interactive map shows you all the available desks, so you can snag the perfect one with a few taps. Filters let you choose based on amenities, proximity to your team or even if you want a standing desk for that afternoon energy boost.

Analytics give you insights into space usage, peak occupancy times and employee attendance trends, helping you make informed decisions about space allocation, resource management and future planning.

Beyond the core functionalities, we also love the treasure trove of cool features like colleague locators, amenity reservations (hello, parking spots!) and even a built-in help desk for employees.

But it's not all sunshine and rainbows...

Some users have mentioned the mobile app could use some fine-tuning, and there's a desire for more integrations with other tools. Occasionally, the system can experience slowdowns or glitches, and certain specific features, like advanced reporting, are still on the wishlist.

So, is UnSpot right for you?

If you're looking for a way to optimize your office space, improve employee experience, and bring some much-needed order to the chaos of hybrid work, it might just be your answer.

Key Features

  • Desk Booking: Enable hot desking for on-the-fly bookings, enhance security with QR code confirmations and foster collaboration with a shared weekly schedule dashboard.
    • Interactive Map: Visualize the office layout and select your preferred desk location directly on an interactive map. Zoom in and out, explore different floors, and see exactly where each desk is located. You can even check out the surrounding amenities like coffee machines, printers and quiet zones to choose a spot that suits your needs.
    • Hot Desk Booking: You walk into the office, coffee in hand, ready to tackle the day. But where to sit? With hot desk booking, you're not tied to a specific desk. You can use the app to see all the available desks in real time.
    • Reservation Confirmation: When you make a reservation, you get a unique QR code. You simply scan it at the kiosk when you arrive, confirming your booking and ensuring only authorized people are using the space.
    • Status Updates: Set your status to let your colleagues know what you're up to. Maybe you're heads-down in focus mode, or perhaps you're ready to chat over a cup of coffee. Your teammates can see your status at a glance, so they know when it's a good time to interrupt or when it's better to send a message later.
    • Zones: Designate specific areas for full-time employees, offering them the consistency and predictability of a dedicated workspace they can call their own. At the same time, you can establish a dynamic coworking area for hybrid employees, providing them with the flexibility to choose a suitable workspace each time they come in.
    • Access Controls: Create different user groups (e.g., departments, teams or even individual roles) and assign specific access rights to each group. Maybe the marketing team only needs access to certain meeting rooms, or perhaps executives get priority booking for certain desks. 
    • Search Filters: Want to sit near your team? Or maybe grab a spot with a standing desk? Use the search filters to find what you're looking for — date, time, equipment, you name it.
    • Weekly Schedule Dashboard: You're planning a team meeting for next week, but you're not sure who's going to be in the office. No need to send out a flurry of emails or Slack messages. Just open the dashboard to get a bird's-eye view of your team's schedule. You can see who's coming in on which days and even where they'll be sitting.
  • Work Schedule Planning: Managers can tweak schedules as needed and everyone gets notified automatically. See your bookings at a glance, get updates when teammates are in and plan your office days around your needs and priorities. Get notified when colleagues unexpectedly come in, fostering impromptu connections and collaborations.
  • Workspace Analytics: Gain valuable insights into how your office is used.
    • Space Workload: See how busy it gets throughout the day or week, spot those peak times and find those hidden corners that no one seems to use.
    • Office Potential Forecast: Estimate how many people you can comfortably accommodate without needing to expand or rent additional space. This is particularly helpful for businesses growing their teams or considering a hybrid work model
    • Desk Reservation Heat Maps: See which desks are the most booked and when, so you can plan your layout and assignments accordingly. 
    • Employee Attendance: See average attendance rates, track trends over time and even break down the data by teams or departments. This helps you adjust your hybrid work policies and make sure you have the right amount of space for everyone.
  • Meeting Room Display: Streamline meeting room bookings and enhance communication with real-time room status updates, schedule overviews and instant booking capabilities.
    • Real-time Room Status: Displays (devices mounted on the wall outside your meeting spaces) indicate whether a room is currently available, occupied or has upcoming bookings, allowing for quick decision-making at the room entrance.
    • Schedule Overview: You can view the room's schedule directly on the display, seeing upcoming meetings and available time slots.
    • Instant Booking: Book available rooms directly from the display, saving time and eliminating the need to use a separate app or computer.
    • Meeting Extensions: Running late? Extend your meeting right from the display (if the room's available, of course).
    • Early Meeting End: Finished early? Release the room from the display so someone else can use it. 
    • Calendar Integration: Forget about double bookings or outdated info. These displays are like chameleons, constantly changing to match your Google Calendar or Outlook schedule.
    • QR Code Check-in: When you book a meeting, you get a unique QR code. Just scan it at the display to unlock the room. It's like having a digital key, adding a layer of security and making sure only the right people are using the space.
    • Clear Visual Cues: The system uses bright colors or clear labels to show you if a room is free, booked or about to be used. It's like a traffic light for meeting rooms — green means go, red means stop and you can even see when the light's about to change!
  • Internal Help Desk: Employees can submit support requests or report issues through a centralized ticketing system. The smart automation feature automatically gathers relevant information about employees and their workspace interactions, saving support agents valuable time.
  • Visitor Management: Create a welcoming and secure environment for your guests while reducing administrative overhead.
    • Pre-Registration: The host (employee or team member) initiates the pre-registration process by entering the visitor's name, company, contact information and relevant details into the system. If multiple visitors are expected, you can upload an XLS file to pre-register the entire group, saving time and reducing administrative overhead.
    • Notifications: Get a heads-up when your guests arrive, know if someone's been denied entry, and even get a notification when they leave.
    • Self-Check-In: You can check yourself in using a kiosk or a tablet. It's fast, it's easy, and it means you can get to your meeting faster.
    • Visitor Badges: Get your own personalized digital badge with your name and photo — it's like a temporary ID, but way cooler. Plus, it helps everyone know who you are and why you're there.

Approach to Common Challenges

  • Disconnected & Disengaged Hybrid Workforce: Hybrid work is great, but it can also feel isolating. The solution helps teams stay connected, even when they're not all in the same place. You can see who's in the office, where they're sitting and even if they're up for a coffee chat.
  • Inefficient Meeting Room Booking & Conflicts: We've all been there — double bookings, no-shows, meetings running over. The system’s real-time displays and easy booking system bring order to the chaos. You can see what's free, book on the spot and even extend your meeting if you need to.
  • Complicated Visitor Management Processes: Remember those awkward moments when a visitor arrives and no one knows who they're meeting or where they're supposed to go? The system streamlines the whole process, from pre-registration to check-out, making it a breeze for visitors and hosts.
  • Difficulty Adapting to Flexible Work Arrangements: Figuring out the right balance of in-office and remote work can be tricky. The platform gives you the tools to make it work — flexible desk booking, easy scheduling and data-driven insights to help you adapt as your team's needs evolve.

Cost of Ownership

Frequently asked questions regarding UnSpot pricing include:

Q: What are the available pricing options?
A: The vendor offers two pricing plans:

  • Basic: $2.5/month/user and $10/month/parking spot or desk.
  • Advanced: $2.5/month/user and $30/month/meeting room.

Q: Can I try the system for free?
A: Yes, you get a 14-day free trial.

Limitations

At the time of this review, these are the limitations according to user feedback:

  • Configuring the app on multiple devices is cumbersome, delaying deployment across various locations.
  • Forgetting to check in leads to booking cancellations, forcing users to re-book and disrupting workflows.
  • Using iPads as room displays causes occasional connectivity drops, impacting meetings and presentations.

Demo Resources

  • Product Demo: Think of this like a guided tour led by an expert who's ready to answer all your questions. You can discuss your company's specific needs and challenges, and they'll show you how the system can help you overcome them.
  • Free Trial: This is where you get to roll up your sleeves and try the system out for yourself. You can upload your data, set up your office layout and see how everything works in a real-world scenario.

FAQs

Frequently asked questions regarding UnSpot include:

Q: How do I book a desk or meeting room?
A: You can typically navigate an office map to view available spaces, select your desired date and time and confirm your booking with a few clicks. Specific instructions may vary depending on your organization's configuration.

Q: Can I book resources other than desks and meeting rooms?
A: Yes, depending on how your organization has configured the system, you may be able to book other resources such as parking spaces or lockers.

Q: Is there a mobile app?
A: Yes, the vendor offers a mobile app for both iOS and Android devices. You can use the app to book spaces, view your schedule and access other features on the go.

Q: I'm experiencing slow loading times. What can I do?
A: If the system is loading slowly, try the following:

  • Check your internet connection.
  • Close other applications or browser tabs that might be consuming bandwidth.
  • Clear your browser's cache and cookies.
  • If the issue persists, contact your administrator or the support team.
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