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What is Giosg?

Giosg is a noteworthy software product that ranks 69 among all Live Chat Software according to our research analysts and 41 crowd-sourced reviews from 1 source. Giosg is most suitable for any business. Giosg can be deployed in the cloud and on-premise and is accessible from a handful of platforms including Windows devices. Similar alternatives to Giosg include FuseDesk, ChatSupport and SkylerAI.
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#118

Giosg is ranked #118 in the Multi-channel Ecommerce Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Training Resources

Giosg is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Giosg:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Giosg Reviews

Average customer reviews & user sentiment summary for Giosg:

User satisfaction level icon: excellent

41 reviews

91%

of users would recommend this product

Giosg has a 'excellent' User Satisfaction Rating of 91% when considering 41 user reviews from 1 recognized software review sites.

Key Features

  • AB Testing
  • Activity Dashboard
  • Activity Tracking
  • AI/Machine Learning
  • Alerts/Notifications
  • API
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Document Storage
  • Drag & Drop
  • Event Triggered Actions
  • File Management
  • File Sharing
  • File Transfer
  • For Automotive Dealerships
  • For Developers
  • Forms Management
  • Geotargeting
  • Group Messaging
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • New Car Dealer
  • Offline Form
  • One-to-One Messaging
  • Performance Metrics
  • Proactive Chat
  • Product Recommendations
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Service Department
  • Shopping Cart
  • Single Sign On
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Used Car Dealer
  • Video Chat
  • Video Conferencing
  • Website Integration
  • Website Visitor Tracking
  • Workflow Management

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