Seismic Learning Reviews & Pricing

by Lessonly Inc. | Founded 2012, Indianapolis, IN

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Overview Pricing Benefits Reviews Features

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What is Seismic Learning?

Industry Specialties: Serves all industries

Seismic Learning (formerly called Lessonly) is a software platform designed to help businesses manage their learning and development programs. It caters to companies seeking to enhance employee training and development, offering features like course creation, content management, and reporting. Seismic Learning is particularly well-suited for medium and large businesses aiming to improve employee training, engagement, and retention while reducing training costs.

The platform boasts popular features such as course creation, content management, reporting, analytics, and social learning. Users appreciate its ease of use and customer support. Seismic Learning's pricing structure is not publicly available, so interested businesses should contact Seismic directly for pricing details.

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User Sentiment

Based on 923 reviews:

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Seismic Learning Pricing

Based on our most recent analysis, Seismic Learning pricing starts at $300 (Monthly).

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Starting From: $300
Pricing Model: Monthly
Free Trial: No

Training Resources

Seismic Learning is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Seismic Learning:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Seismic Learning Benefits and Insights

Why use Seismic Learning?

Key differentiators & advantages of Seismic Learning

Simulate Real-World Scenarios: Seismic Learning helps learners master skills by providing tools that help them practice situations similar to their daily activities. For example, users can pitch on video, give a presentation, practice chat conversations and ticket support, and more. For each lesson, you can provide feedback via a star-rating system and comments.
Uncover Insights: The system lets you view a range of metrics related to training. Visual charts and graphs make information easy to digest. You can track things like satisfaction and engagement rates, course assignment and completion totals, quiz results, popular searches, event attendance, active users, overdue modules, and more.
Add More Capabilities: Seismic Learning integrates with several popular applications to extend the system’s functionality to tools for HR, collaboration, sales, customer service and more. Supported integrations include Slack, Chrome, Zendesk, BambooHR, Zenefits, Namely and Salesforce.
Manage Roles and Groups: Permission settings allow you to define the role each user falls under: learner, manager, creator or admin. This determines their access within the platform. When creating new users, you can also assign them to custom groups. By grouping users according to teams, you can ensure they all receive the right training.
Support In-Person Training: The events feature is a means for conducting live, offline or instructor-led training. You can invite learners by giving them the link directly, sending an email, or publishing the event on the event dashboard.
Create Unlimited Lessons: There’s no limit to the number of courses, learning paths and lessons you can build. Such flexibility lets you customize your training to the extent your organization needs.
Organize Content: A tagging feature lets you organize each lesson and makes searching for specific information easy. It also allows you to group content together based on which team it’s for or the purpose it serves.
Access Seismic Learning on Mobile: The Seismic Learning platform is mobile-friendly so users can access it from phones and other devices besides a desktop or laptop. This gives them freedom to log in to the site anywhere with an internet connection.

Industry Expertise

Seismic Learning has been implemented by over 550 companies. Its client base spans industries ranging from technology and the nonprofit space to manufacturing and telecommunications. Zendesk, Cisco, U.S. Cellular, Trunk Club and Ibotta are some of Seismic Learning’s customers.

Seismic Learning Reviews

Average customer reviews & user sentiment summary for Seismic Learning:

923 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Seismic Learning reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive UI: Over 95% of all reviewers who mentioned the ease of use found it simple to learn and adopt the system.
Friendly Customer Service: Reviewers who mentioned the customer service loved the staff and felt well-supported more than 90% of the time.
Pricing: A total of 90% of users who mentioned price were happy with it and felt they got a good value for their money.
Excellent for Company Training: The reviews felt this solution was excellent for training and onboarding over 80% of the time.

Cons

Poor Customization Options: Just under 60% of all reviewers who mentioned customization said there weren’t enough options – and they couldn’t even access the CSS.
Formatting Issues: Around 60% of reviewers couldn’t get the font or color options they wanted and didn’t feel the design was adaptable enough.

Researcher's Summary:

Seismic Learning is an LMS that works particularly well for corporate training. Reviewers liked how easy it was to use and adopt. Many used it to spread information to their employees and partners. They felt it was especially great at spreading new product information and helped train sales staff and customer service teams. Course and lesson creation were said to be extremely easy with this solution and users like the testing facilities in over half of the comments that mentioned it.

On the other side, users weren’t happy with the customization and formatting options. They said that they weren’t able to find the options in text, colors and other design elements they wanted. It was also hard to adapt to all devices and change the more general look and feel of the platform. This solution is suited for small and medium businesses looking to train employees, especially in the sales and customer service departments.

Key Features

Lesson Builder: A visual drag-and-drop interface enables you to build lessons. You can add elements like images, videos, text, test questions and more. The system also supports SCORM files, including xAPI, AICC and cmi5.
Learning Paths: This feature lets you build different learning paths to fit the needs of your company and ensures every learner receives relevant lessons. For example, you could create a learning path for sales reps with courses that pertain to their role.
Content Hub: Seismic Learning University contains templates and best practices you can use. It also acts as a repository for pre-built courses, which your organization has full access to. Let Seismic Learning know which content you’d like to use and the support team will copy it to your platform.
Single Sign-On (SSO): This capability allows users to log in to Seismic Learning with their credentials from another application. The platform integrates with Google Suite, SAML 2.0 and Azure Active Directory to provide this option.
Admin Tools: Seismic Learning has several admin tools that make it easier to perform common tasks. Bulk uploads let you add a large number of employees at once, and PDF exporting lets you download files for offline use. The program also has webhooks for automatically sending information like reports to another database.

Suite Support

Seismic Learning provides personalized services to support companies post-purchase. Each client gains access to a customer experience manager who gives guidance, advice and support. Users can also turn to the searchable knowledgebase for self-serve support. It contains more than 80 articles on topics such as technical setup, reports, features and the lesson builder.

Email: Users can email the support team by clicking “Email Support” at the bottom of the website homepage. Live chat is also available from 8 a.m. to 8 p.m. EST, Monday through Friday.

Phone: Phone support is available by calling (817) 369-9194.

Training: Seismic Learning has a services team that helps with training strategies, lesson creation and more.