TaskMaster Pro Reviews & Pricing

by TMP Technologies | Founded 1999, Abilene, TX

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Overview Pricing Benefits Reviews Features

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What is TaskMaster Pro?

Industry Specialties: Medical

TaskMaster Pro is a tracking system for waiver (HCS) and ICF programs. It is web-based and automates quality assurance processes to facilitate regulatory compliance. It supports direct care professionals in managing compliance requirements and improving reporting accuracy. It ensures that information flows are dynamic and orderly, enabling improved operations and client care. It helps reduce documentation costs by correcting, managing and printing paper records. It automates delegations, ensures timely services, documents delegations and handles billing and service documents.

Client documentation and automated workflows result in higher case management ratios. It helps improve cash flows by decreasing billing time with clean logs. It also includes secure communication, planning, medical modules, service delivery, client budgets, billing waivers, scheduling, human resource capabilities, attendance tracking and more.

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TaskMaster Pro Pricing

Based on our most recent analysis, TaskMaster Pro pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

TaskMaster Pro is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TaskMaster Pro:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TaskMaster Pro Benefits and Insights

Why use TaskMaster Pro?

Key differentiators & advantages of TaskMaster Pro

Improve Communications: Connect admins, group homes, foster care facilities and offices through a single mode of communication.
Reduce Burnouts: Retain staff and achieve higher rates of employee satisfaction by automating time-consuming tasks.
Enhance Care Delivery: Enable staff to focus on billable tasks and take care of patients’ every needs to provide a better clinical experience.
Cut Down Costs: Reduce paper and printing costs by automating tedious tasks. Allocate funds elsewhere to grow the business.

Industry Expertise

Caters to multiple care locations from assisted living to individual pharmacies. Fulfills the long-term care needs of organizations of all sizes.

Synopsis of User Ratings and Reviews

Based on an aggregate of TaskMaster Pro reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: TaskMaster Pro is designed to be user-friendly for both Direct Support Professionals (DSPs) and management, simplifying documentation and improving communication.
Intelligent Care Scheduling: The software optimizes care scheduling by integrating data and processes, ensuring accurate service delivery.
Incident Management: TaskMaster Pro provides real-time tools for documenting incidents seamlessly and offers insights into client behaviors.
In-Line Training: The software includes virtual, on-demand training features to enhance staff knowledge and skills.
Compliance Documentation: TaskMaster Pro assists in meeting compliance requirements efficiently, streamlining documentation and logs management for accurate and timely reimbursement submissions.

Cons

Complex Setup: TaskMaster Pro can be difficult to configure during the initial setup phase, potentially requiring extra assistance from support teams to ensure proper implementation.
Cumbersome Training Library: Some users have reported that the training library within the system is difficult to navigate and utilize effectively.
Medication Order Renewals: The process for renewing medication orders can be time-consuming, as each order must be renewed individually.
Cumbersome IP Objective Input: Users have noted that inputting IP objectives can be a bit cumbersome and could be streamlined for better usability.
CNA Form Discrepancy: The CNA form within the software does not currently align with the recommended state form (8584), which could pose challenges for providers.

Researcher's Summary:

Is TaskMaster Pro a master of its domain or just another task in the IDD case management software landscape? User reviews from the past year suggest the former. TaskMaster Pro consistently receives high praise for its user-friendly interface, especially from Direct Support Professionals (DSPs) who find it intuitive and easy to navigate. For instance, one user stated that "TMP is super friendly, with great tech support," highlighting the software's accessibility and helpful support system. This ease of use is a key differentiator, as many competing IDD software solutions are often criticized for being clunky and difficult to learn. TaskMaster Pro's robust reporting capabilities are another major strength. Users appreciate the software's ability to generate detailed reports on various aspects of care, such as incident tracking, service delivery, and billing. This feature not only streamlines administrative tasks but also provides valuable insights into program performance and areas for improvement. One user praised TaskMaster Pro's comprehensive billing features, including automated billing, insurance verification, and claims management, stating that the software "allows users to submit claims electronically and track the status of payments." This level of detail and automation empowers providers to make data-driven decisions and optimize their operations. However, some users have pointed out that the initial setup and learning curve can be somewhat challenging, particularly for larger organizations with more complex needs. While the software is generally considered user-friendly, the abundance of features and customization options can feel overwhelming at first. Despite this initial hurdle, most users agree that the long-term benefits of using TaskMaster Pro far outweigh the initial learning curve. Overall, TaskMaster Pro is ideally suited for IDD providers of all sizes who are looking to streamline their operations, improve communication, and enhance the quality of care they deliver. Its intuitive interface, robust reporting capabilities, and dedicated support make it a standout choice in the IDD software market. Whether you're a small provider just starting out or a large organization looking to upgrade your current system, TaskMaster Pro offers a comprehensive and user-friendly solution to meet your IDD management needs.

Key Features

Patient Records Management:Reduce manual processes of paper-based forms and entries with electronic records for quick and efficient accessibility.
Report Tracking:Track event delivery and response progress in an intuitive, real-time format with reports.
Scheduling: Sort out medicines that need to be tightly regulated. Schedule orders and payments to pay bills in a timely manner.
Automated File Backup:Perform backups on a predetermined schedule. Save money over an extended period of time with automated backups.
Access Control:Regulate access to computing resources for selected employees.
Electronic Data Signature:Collect signatures and approvals on multiple documents at one time without the need for printing.
Complete Medical Module: Showcase complete patient information from previous doctor visits on case reports.
EMR/EHR:Store patients’ health information electronically. Share records across different health care settings.