Intelepeer Reviews & Pricing

Key Features

• 2-Way Messaging
• Activity Dashboard
• Activity/News Feed
• Agent Interface
• Alerts / Escalation
• Alerts/Notifications
• Appointment Scheduling
• Audio / Video Conferencing
• Audio Calls
• Auto-Dialer
• Automated Routing
• Automatic Call Distribution
• Batch Communications
• Blended Call Center
• Call Center Management
• Call Logging
• Call Monitoring
• Call Recording
• Call Routing
• Call Scripting
• Callback Scheduling
• Campaign Management
• Care Plan Management
• Chat/Messaging
• Chatbot
• Collaboration Tools
• Computer Telephony Integration
• Contact Management
• Content Management
• CRM
• Customer Database
• Customer History
• Discussions / Forums
• Fax Management
• File Sharing
• Inbound Call Center
• Interaction Tracking
• Interactive Content
• IVR / Voice Recognition
• Manual Dialer
• Mass Texting
• Message Personalization
• Messaging
• MMS
• Mobile Access
• Mobile Coupons
• Mobile Keywords
• Multi-Channel Communication
• Multi-User Collaboration
• Multiple Scripts
• On-Demand Communications
• Outbound Call Center
• Patient Education
• Patient Engagement
• Patient Portal
• Patient Records Management
• Personalization
• Phone Key Input
• Polls/Voting
• Pre-recorded Messages
• Predictive Dialer
• Progressive Dialer
• Quality Management
• Queue Management
• Real-Time Chat
• Reporting & Statistics
• Reporting/Analytics
• Scheduled Messaging
• Search/Filter
• Shortcodes
• SMS Messaging
• Survey/Poll Management
• Surveys & Feedback
• Task Management
• Template Management
• Text to Speech
• Text-to-Win
• Third Party Integrations
• Two-Way Audio & Video
• Video Conferencing
• Video Support
• Voice Customization
• Voice Mail
• Workflow Management
• Workforce Management