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#96

PatientNow is ranked #96 in the Psychiatry EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

PatientNow Pricing

Based on our most recent analysis, PatientNow pricing starts at $399.

Price
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Starting From
$399
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

PatientNow is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PatientNow:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PatientNow Benefits and Insights

Why use PatientNow?

Key differentiators & advantages of PatientNow

  • Automate Operations:  Manage end-to-end operations from patient registration to follow-ups in an automated electronic format. 
  • Get More Patients:  Improve patient care and communication to retain existing patients and get more patients through referrals. 
  • Increase Revenue:  Improve revenue with better operations and seamlessly integrated billing, invoice and payment processing. 
  • HIPAA Compliant:  Store and exchange data through meaningful use certified and HIPAA compliant secure systems. 
  • Mobile Apps:  Manage operations efficiently and get seamless accessibility through a hybrid-deployed tool and native apps. 

Industry Expertise

PatientNOW serves hundreds of independent practitioners and clinics across verticals like plastic/cosmetic surgery, medical spas, dental healthcare, weight loss, hormonal health and wellness and cosmetic dermatology.

PatientNow Reviews

Based on our most recent analysis, PatientNow reviews indicate a 'good' User Satisfaction Rating of 78% based on 266 user reviews from 2 recognized software review sites.

User satisfaction level icon: good

266 reviews

78%

of users would recommend this product

Key Features

  • Appointment Management:  Schedule and manage appointments through an easy drag-and-drop interface. Enable patients to accept, reschedule or cancel an appointment, along with an embedded link for pre-payments to reduce no-shows. 
  • Staff Management:  Maintain staff availability, schedules, appointments and payroll through a central platform to maximize resource utilization and timely and error-free payments. 
  • Patient Portal:  Let patients book appointments, fill intake forms and access their medical and billing information through a dedicated portal. 
  • Patient Records Management:  Maintain patient profiles at a centralized location for easy access and organization — information may include contact details, diagnosis, procedures, prescriptions, appointments and history. 
  • Billing and Invoicing:  Create and share invoices with patients using pre-built customizable templates. Enable online and cashless payments through third-party payment gateway integrations. 
  • Point of Sales:  Create and share gift packages, loyalty programs and custom sales packages, share invoices, track commissions and more through POS capabilities. 
  • Photo Management:  Manage digital identification as well as record before and after photos to demonstrate possible results in a consultation. 
  • E-Prescription:  Write and transmit secure DEA-compliant prescriptions, check drug interactions and save records to medical charts with RxNOW. 
  • Lab Integration:  Expedite lab test requisitions and increase turnaround times for results reporting with CPL lab integration. 
  • Reports:  Analyse data to improve operational efficiency and get key insights into patients’ behavior with a dedicated reporting tool — PULSE. 
  • Reputation Management:  Collect and publish patient reviews to business websites, listings websites and social media channels. Manage patient feedback to improve satisfaction. Manage referral programs. 
  • Marketing:  Create automated workflows to acquire and retain patients with a customizable sales follow-up process, promotional activities, surveys, feedback and referrals. 

Limitations

These limitations are current as of the writing of this review:

  •  System is not user-friendly 
  •  Custom reporting is not available 
  •  Photo management module needs improvement 
  •  Patient portal is hard to use 

Suite Support

PatientNOW offers support to its users through phone, email and a contact-form during business hours.

mail_outlineEmail: Support email is hidden behind the customer login.
phonePhone: Users can reach support experts over the phone at +1- 888-644-2987, ext.2.
schoolTraining: Implementation, onboarding and training support is offered through documentation, webinars and live online tutorials. In-person support can also be requested.
local_offerTickets: Users can submit a ticket using the contact form in the support section. Tickets are responded to in priority order.
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