Valant Reviews & Pricing

by Valant | Founded 2005, Seattle, WA

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Overview Pricing Benefits Reviews Features

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What is Valant?

Industry Specialties: Behavioral, Mental Health

Valant is designed specifically for mental health practices to help manage operations and streamline workflows. Behavioral health practices, agencies and clinicians can use it to provide quality care. Clinicians can increase their productivity and efficiency, saving time without sacrificing quality treatment for groups and individuals. It automates tasks and provides practices with analytics and insights in real time with the click of a button.

With an all-in-one setup, it offers reporting tools, billing, payment processing, clearinghouse, patient communications, telehealth, e-prescribing and click-to-narrative documentation templates. Its integrated approach allows practices to fully manage prospective patients separate from patient records and give an analysis of how well each new patient matches with the clinician's services and expertise.

Practices can automatically onboard new patients to the MYIO patient portal app and run their entire patient care cycle between Valant and MYIO.

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User Sentiment

Based on 382 reviews:

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Product Screenshots and Videos

Valant Pricing

Based on our most recent analysis, Valant pricing starts at $100 (Monthly).

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Starting From: $100
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Valant is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Valant:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Valant Benefits and Insights

Why use Valant?

Key differentiators & advantages of Valant

Save Time: Spend more time focusing on the patient by automating and speeding up documentation and charting tasks. Access patient data in an instant without spending time searching for paper files.
Improve Health Outcomes: Improve healthcare outcomes by collecting data naturally, tracking it automatically and measuring a specific patient’s baseline. Structured screeners and questionnaires help physicians focus on face-to-face time with clients and provide greater treatment and diagnosis.
Increase Revenue: Physicians can focus more time on the patient, seeing more patients daily without sacrificing the quality of care provided, increasing revenue. Additionally, tools to help with billing and financial management can help optimize revenue opportunities.
Improve Clinical Organization: Ensures that client records are kept secure and easily accessible for clinicians, with clinical tools to organize charts, improve note-taking, and measure, track and demonstrate outcomes.
Get Paid Quicker: Insurance claims can be scrubbed of errors and submitted quicker than normal, leading to faster claim turnaround. Tools are available to reduce the number of accounts receivable and speed up reimbursements.

Industry Expertise

Specializing in the behavioral and mental health spaces, the vendor has been helping medical professionals provide greater healthcare since 2005.

Valant Reviews

Average customer reviews & user sentiment summary for Valant:

382 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Valant reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: The system is user-friendly and easy to use, as noted by approximately 74% of users who mentioned its usability.
Customization: About 67% of users who reviewed customization enjoyed the solution’s ability to customize its features.
Learning Curve: The system is easy to learn, as noted by 60% of users who talked about the learning curve.

Cons

Support: Approximately 53% of users who mentioned support found their customer service slow and unresponsive.
Functionality: The solution lacks functionality and causes glitches, noted by about 65% of users who spoke about functionality.
Connectivity: All users who talked about connectivity found issues with it.

Researcher's Summary:

Valant is a web-based EHR tool geared towards mental health professionals. It has an easy-to-use UI with robust reporting and billing capabilities. It streamlines client management and clinical workflows by managing client medical records, tracking revenue and monitoring patient progress. Note templates can be customized extensively. While some users found the platform affordable, others found it expensive for solo practitioners. Users complained that the system was slow and crashed frequently. It uses Silverlight, which limits browser compatibility. Users also found features like appointment reminders and treatment plans ineffective. There were negative reviews for customer service, which users found unprofessional. Overall, it’s an intuitive cloud-based tool with a multifaceted design.

Key Features

Scheduling: Manage practically every aspect of a practice from a customizable calendar. Set appointments in advance and color code to provide visual references. Navigation to a patient’s information is simple as well.
E-Prescribing: Manage medications at any time from anywhere. Check, refill and renew prescriptions right from the dashboard, reducing prescribing errors while providing patients with automated alerts and notifications.
Clinical Notes: Create comprehensive patient notes while focusing on the patient rather than the computer, keeping notes while in-session and storing them safely.
Treatment Planning: Enables collaboration, either between the clinician and the client or multiple clinicians. Track updates, review dates and capture patient signatures as well.
Billing and Reporting: Use integrated billing to automate data entry, eliminating the tedious task of duplicating data, increasing information accuracy, saving staff time while making sure payments are collected, increasing revenue.
Analytics: Provides insight to help manage both the quality of care provided and the financial status of a health organization. These tools help engage clients in their care, leading to better clinical outcomes while tracking finances and improving reimbursement rates.
HIPAA-Compliant Telemedicine: Video sessions include advanced authentication measures on the provider and client side to ensure virtual visits remain secure and adhere to HIPAA regulations. These functionalities are integrated directly into the existing EHR platform.

Limitations

User feedback suggests the following product limitations at the time of this review:

Clearinghouse tends to reject many claims.
Users may experience glitches.
Clinical notes module not up to the mark.

Suite Support

Email: Not mentioned.

Phone: 888-282-8085 from 6 a.m. to 5 p.m. PST, Monday through Friday, excluding national holidays.

Training: Information not available.

Tickets: Submit through the vendor website. Contacts can leave their preferred contact method and select the category of their issue as well as provide details and comments about the problem. Up to three files, such as images or documents, can be uploaded with the ticket submission.