FactoryTalk Reviews & Pricing

by Rockwell Automation Inc. | Founded 1903, Milwaukee, WI

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What is FactoryTalk?

Industry Specialties: Serves all industries

FactoryTalk helps manufacturers boost yield and productivity, enhance asset utilization and optimize resource management. Its automation and control capabilities enable food producers to respond to dynamic consumer demands and preferences while reducing production costs and improving product quality.

It sets performance goals and tracks progress in real time. Household and personal care manufacturers can shorten product life cycles and improve time to market. It increases throughput and reliability while minimizing material costs. It caters to various industries, including chemical, food and beverages, automotive, infrastructure, metals, marine and more.

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User Sentiment

Based on 36 reviews:

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FactoryTalk Pricing

Based on our most recent analysis, FactoryTalk pricing starts at $35,000 (Annually).

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Starting From: $35,000
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

FactoryTalk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for FactoryTalk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

FactoryTalk Benefits and Insights

Why use FactoryTalk?

Key differentiators & advantages of FactoryTalk

Gain Insights Into Operations: Accumulate data about equipment status to gain insights into processes and operations. Identify operational strengths and weaknesses, establish robust performance management systems, implement better production systems and develop targeted training programs.
Boost Productivity: Combine real-time information and multiple control disciplines into a single architecture to boost productivity. Leverage smart motor control devices to access useful information to drive better decisions, enhance system performance and optimize operations.
Address Risks: Address risks such as worker injuries, data breaches and product recalls as they originate. Minimizes machine downtime, supports compliance and handles quality, safety and security issues.
Provide Remote Assistance: Offer remote assistance to field technicians for collaboration and support to accelerate troubleshooting and minimize equipment downtime.
Prevent Equipment Downtime: Anticipate equipment failures and potential issues beforehand to reduce downtime occurrence and length while keeping the maintenance budget in check.

Industry Expertise

It caters to industries like chemical, entertainment, food and beverages, infrastructure, metals, oil and gas, semiconductor and more.

FactoryTalk Reviews

Average customer reviews & user sentiment summary for FactoryTalk:

36 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of FactoryTalk reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Platform: FactoryTalk offers a centralized platform to manage and monitor various industrial processes, leading to streamlined operations and reduced complexity.
Data Analysis and Reporting: Users appreciate the robust data analysis and reporting capabilities of FactoryTalk, enabling them to gain insights into production performance and make data-driven decisions.
Improved Efficiency: FactoryTalk helps improve efficiency by automating tasks, reducing downtime, and optimizing production processes.

Cons

Bloated and Complex: Many users find FactoryTalk View SE to be unnecessarily complex for simple HMI applications, leading to longer development times and steeper learning curves.
Limited Tag Database: The tag database in FactoryTalk can be restrictive, especially when dealing with large and complex projects, making it challenging to manage and organize tags effectively.
Expensive Licensing: FactoryTalk's licensing model is often perceived as expensive, especially for smaller businesses or those with limited budgets.

Researcher's Summary:

Is FactoryTalk all it's cracked up to be? User reviews from the last year suggest that FactoryTalk is a powerful tool for large manufacturing enterprises, but it comes with a hefty price tag and a steep learning curve. Users praise its Internet of Things (IoT) support, scalability, and global reach, making it a top contender for businesses with complex operations across multiple sites. For instance, food and beverage companies use FactoryTalk to maintain strict quality control and manage intricate packaging processes, while pharmaceutical companies leverage it for regulatory compliance and traceability.

However, the complexity of the user interface is a common gripe, with some users finding it difficult to navigate and customize. This complexity can lead to increased training costs and slower adoption rates, especially for employees who are not tech-savvy. While FactoryTalk offers a comprehensive suite of features, its cost and complexity make it a less viable option for smaller businesses with limited resources. Competitors like SAP ME and Siemens Opcenter offer similar functionality but may be more user-friendly and affordable for smaller operations. Ultimately, FactoryTalk is best suited for large enterprises that require sophisticated automation and process control across multiple sites and are willing to invest in the necessary training and support.

Key Features

Asset Performance Monitoring: Track and monitor asset performance KPIs, including asset downtime, waste, production counts and overall equipment effectiveness intelligently with asset performance monitoring solutions.
Predictive Analytics: Conduct equipment analysis, trend forecasting and data mining, optimize production to avoid stock outages and assess patients’ risks with predictive analytics capabilities.
In-Context Maintenance and Work Instructions: Deliver up-to-date, digital, in-context information from disparate sources as a unified, role-based experience to maintenance workers. Includes seamless, bi-directional interaction with data required and logs results in master systems. Augmented work instructions help the workforce understand and execute specific production orders to facilitate proper production order execution and maintain flexibility on shop floors.
Remote Expert Support: Connect remote experts to field technicians for collaboration and support in real time. Accelerate troubleshooting and maximize equipment uptime with instant expertise access through its remote expert support feature.
Compliance Records: Capture data inputs around production orders to create detailed compliance records that include the supply chain.
Asset Optimization: Asset optimization solutions leverage real-time data and augmented reality to identify potential issues, reduce unplanned downtime and increase productivity.
Production Management: Gain real-time production visibility to track and monitor set-up, process and cycle times to identify and clear bottlenecks. Identify production issues with machine learning and predictive analytics capabilities. Capture data inputs around production orders to create detailed compliance records.
Operational Intelligence: Track and compare expected versus actual outcomes across shifts, orders, materials and quality to identify and address variances and help employees generate high-quality products. Improve uptime with real-time equipment monitoring and utilize data to solve issues and adapt to changes.