Altru Reviews & Pricing

Key Features

• Interface: An intuitive interface ensures easy navigation and allows mobile, online and walk-up ticketing as well as membership sales. 
• Donor Management: Segment donation appeals with a complete picture of each constituent and convert more donors using strategic messages. Manage prospects and donors seamlessly using analytics through ResearchPoint. 
• Marketing: Increase online sales through mobile-responsive transaction pages that are processed through a shopping cart. Eliminate importing and exporting lists with a built-in email engine. 
• Merchandise: Automate merchandise discounts and member benefits using onsite merchandise management. 
• Resource and Volunteer Management: Improve scheduling efficiency and accuracy by managing volunteers and resources using calendar tools. 
• Education Management: Handle camp and class registrations online to understand how the programs intersect. Supports admissions, memberships and fundraising. 
• Data Hygiene: Integration with AddressFinder helps save mailing costs by keeping constituents’ address up to date. DeceasedRecordFinder helps identify and suppress deceased individuals from mailings. 
• Visitor Services: Ensure special treatment for VIP customers and patrons by notifying members when they arrive, and offer CTAs. Recognize board members and major donors to nurture significant donor relationships. 
• Special Events Management: Practical, efficient tools help: 
  •  Allocate resources, manage an organizational calendar, process donations and sell tickets in advance. 
  •  Create, manage and track fundraising events accurately, handle seating arrangements, define a plan of action and assign owners. 
  •  Track expenses and registrations, and send real-time upgrades via email.  
• Online Event Registration: Use built-in email tools to promote events and offer direct links to the registration page. Process donations and sell auction items from directly within the system. 
• Member Management:
  •   View recent member activities, transactions and donations, and recognize them using barcodes in membership cards.  
  •   Offer automatic member benefits and subscription renewal suggestions, ensuring meaningful interactions.  
  •   Provide different types of memberships including traditional annual, recurring sustaining and lifetime.  
  •   Track performance in real time and manage membership programs to improve customer service.  

Limitations

•  Can’t edit sales orders or add appeal codes. 
•  More flexibility required for web forms and fundraising reporting. 
•  Restricted customization of layout, colors, view options and categories in constituent records. 
•  At times, many clicks are needed to record changes and achieve simple goals. 
•  Online webforms are basic and the user experience needs improvement. 

Suite Support