Categories:

What is SRFax?

Industry Specialties: Healthcare, Real Estate, Law Firms, Schools and Colleges and Universities, Government Agencies, Small Business Owners (SMBs), Enterprises Businesses, Sole Proprietors.

SRFax offers a robust Online Fax Service that allows users to send and receive faxes via email or through their web portal, eliminating the need for traditional fax machines. This service is particularly well-suited for industries such as healthcare, legal, and finance, where secure and reliable document transmission is crucial. SRFax stands out for its HIPAA-compliant features, ensuring the confidentiality and security of sensitive information. The platform's unique benefits include unlimited storage, customizable cover pages, and the ability to schedule faxes for future delivery. Users appreciate its user-friendly interface and the seamless integration with existing email systems. Compared to similar products, SRFax is often praised for its reliability and customer support. Pricing varies based on the plan selected, typically ranging from basic to enterprise levels, with options for monthly or annual payments. For precise pricing tailored to specific needs, contacting SelectHub for a quote is recommended.
PRICE
$
$
$
$
$
COMPANY SIZE
S
M
L
DEPLOYMENT
PLATFORM
Try Before You Buy.
Request a Free Demo Today!
Request Demo
It's completely free!
Screenshots
Product Screenshots and Videos

#2

SRFax is ranked #2 in the Online Fax Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Get the Report Now

SRFax Pricing

Based on our most recent analysis, SRFax pricing starts at $3 (Monthly).

Get Price Quote
Price
$
$
$
$
$
i
Starting From
$3.29
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

SRFax is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SRFax:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SRFax Benefits and Insights

Why use SRFax?

Key differentiators & advantages of SRFax

  • Cost Efficiency: Eliminates the need for physical fax machines, reducing hardware and maintenance costs.
  • Environmental Impact: Reduces paper usage, contributing to eco-friendly business practices.
  • Accessibility: Allows users to send and receive faxes from anywhere with an internet connection, enhancing remote work capabilities.
  • Security: Utilizes encryption and secure servers to protect sensitive information, ensuring compliance with privacy regulations.
  • Scalability: Easily adapts to the growing needs of businesses, supporting an increasing volume of faxes without additional infrastructure.
  • Integration: Seamlessly integrates with email and other business applications, streamlining workflow and improving productivity.
  • Reliability: Offers high uptime and dependable service, minimizing disruptions and ensuring business continuity.
  • Time Savings: Automates faxing processes, reducing the time spent on manual tasks and allowing employees to focus on core activities.
  • Archiving: Provides digital storage of faxes, making it easy to organize, search, and retrieve documents when needed.
  • Customization: Offers customizable cover pages and settings, allowing businesses to maintain a professional appearance.
  • Support: Provides robust customer support to assist with any issues, ensuring smooth operation and user satisfaction.
  • Compliance: Helps businesses meet industry-specific regulatory requirements, such as HIPAA for healthcare.
  • Mobility: Supports mobile access, enabling users to manage faxes on-the-go via smartphones and tablets.
  • Efficiency: Reduces the need for physical document handling, speeding up communication and decision-making processes.
  • Global Reach: Facilitates international faxing without the need for additional phone lines or services, expanding business reach.

Industry Expertise

SRFax is particularly well-suited for small businesses and individuals who need a budget-friendly and secure way to send and receive faxes online. It's also a good option for healthcare organizations that need to comply with HIPAA and PHIPA regulations.

SRFax Reviews

Average customer reviews & user sentiment summary for SRFax:

User satisfaction level icon: excellent

11 reviews

92%

of users would recommend this product

SRFax has a 'excellent' User Satisfaction Rating of 92% when considering 11 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of SRFax reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy Online Faxing: Send and receive faxes digitally without the need for a physical fax machine, using email, a web browser, or the SRFax Printer Driver.
  • Robust Security: Safeguard your sensitive documents with HIPAA and PHIPA compliance, SSL encryption, password protection, and multifactor authentication.
  • Cost-Effective Solution: Benefit from competitive pricing plans starting at $9.70 per month, catering to various faxing needs from occasional use to high volume.
  • Reliable Customer Support: Reach out for assistance 24/7 with responsive customer support available via phone and online forms.

Cons

  • Fax Transmission Errors: Users have reported instances of failed fax transmissions, with senders receiving error messages and faxes not reaching their intended recipients. This can lead to communication breakdowns and require resending faxes, causing delays and frustration.
  • Incoming Fax Issues: Some users have experienced difficulties viewing incoming faxes without logging into the system, and there have been reports of faxes only coming through partially. This can hinder productivity and make it difficult to access important documents promptly.
  • Lack of Immediate Error Confirmation: If an incorrect recipient fax number is entered, there is no immediate confirmation of the mistake. This could result in sensitive information being accidentally sent to the wrong recipient, potentially leading to privacy breaches or other complications.

Researcher's Summary:

Is SRFax a star in the world of online faxing, or does it fail to make the fax? User reviews from the last year suggest SRFax is a reliable and budget-friendly online fax solution, particularly for businesses that prioritize security and compliance. Users rave about its robust security features, including HIPAA and PHIPA compliance, making it a top choice for healthcare and other industries dealing with sensitive information.

However, SRFax isn't without its drawbacks. The absence of dedicated mobile apps and digital signature tools is a notable shortcoming, limiting its convenience and versatility compared to competitors like Fax.Plus, which offers a smoother user experience with a Chrome extension and mobile apps. Think of it like choosing between a reliable old car and a sleek new model – both will get you there, but the latter offers a more modern experience.

SRFax's strength lies in its simplicity, affordability, and robust security features. It's a practical choice for businesses that need a no-frills, secure, and cost-effective faxing solution, especially those in regulated industries like healthcare. However, businesses seeking a feature-rich experience with mobile accessibility and advanced functionalities might find SRFax lacking and may want to explore alternatives.

Key Features

Notable SRFax features include:

  • HIPAA Compliance: Ensures that all fax transmissions meet stringent healthcare privacy standards.
  • Unlimited Storage: Offers unlimited storage for sent and received faxes, eliminating the need for manual archiving.
  • Fax to Email: Converts incoming faxes to email attachments, allowing for easy access and management.
  • Multiple File Formats: Supports a variety of file formats including PDF, TIFF, and JPEG for both sending and receiving faxes.
  • Mobile App: Provides a mobile application for iOS and Android, enabling faxing on-the-go.
  • Customizable Cover Pages: Allows users to create and use personalized cover pages for their faxes.
  • Fax Broadcasting: Enables sending a single fax to multiple recipients simultaneously, streamlining mass communication.
  • Integration with Email Clients: Seamlessly integrates with popular email clients like Outlook and Gmail for direct faxing from your inbox.
  • Secure Transmission: Utilizes SSL encryption to ensure that all fax transmissions are secure and confidential.
  • Local and Toll-Free Numbers: Offers the option to choose local or toll-free fax numbers based on your business needs.
  • International Faxing: Supports sending and receiving faxes to and from international numbers, expanding your reach globally.
  • Detailed Reporting: Provides comprehensive reports on fax activity, including delivery confirmations and error logs.
  • API Access: Offers API access for developers to integrate faxing capabilities into their own applications.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions.
  • Fax Scheduling: Allows users to schedule faxes to be sent at a later time, ensuring timely delivery.
  • Multiple User Accounts: Supports multiple user accounts under a single subscription, ideal for businesses with multiple employees.
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
    Table settings

    Compare Online Fax Services

    These are the top products most often compared.

    You can choose 4 products to compare
    Retarus Cloud Fax product logo
    Retarus Cloud Fax
    XM Fax product logo
    XM Fax
    Concord Technologies product logo
    Concord Technologies
    FaxLogic product logo
    FaxLogic
    WestFax product logo
    WestFax
    mFax product logo
    mFax
    iFax product logo
    iFax
    eFax product logo
    eFax
    CocoFax product logo
    CocoFax
    ActFax product logo
    ActFax

    Head-to-Head
    Comparison

    SRFax Software Tool

    vs

    Similar Products

    Here are the most similar products to SRFax.

    eComFax product logo
    eComFax
    PamFax product logo
    PamFax
    Upland InterFAX product logo
    Upland InterFAX
    FaxLogic product logo
    FaxLogic
    WestFax product logo
    WestFax
    CocoFax product logo
    CocoFax
    iFax product logo
    iFax
    Fax Plus product logo
    Fax Plus
    Dropbox Fax product logo
    Dropbox Fax
    Retarus Cloud Fax product logo
    Retarus Cloud Fax
    Your review has been submitted
    and should be visible within 24 hours.
    Your review

    Rate the product

    Company Details

    mandatory fields

    Industry
    Choose your main industry
    Company Size
    Choose your company size