Upland InterFAX Reviews 2024: Pricing, Features & More

Upland InterFAX Pricing

Based on our most recent analysis, Upland InterFAX pricing starts at $10 (Monthly).

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Starting From: $9.94
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Upland InterFAX is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Upland InterFAX:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Upland InterFAX Benefits and Insights

Why use Upland InterFAX?

Key differentiators & advantages of Upland InterFAX

Cost Efficiency: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
Environmental Impact: Minimizes paper waste and energy consumption, contributing to greener business practices.
Security: Ensures sensitive information is transmitted securely with encryption and compliance with regulations like HIPAA.
Accessibility: Allows users to send and receive faxes from anywhere with internet access, enhancing remote work capabilities.
Scalability: Easily adapts to the growing needs of businesses, accommodating increased fax volumes without additional infrastructure.
Integration: Seamlessly integrates with existing email systems and business applications, streamlining workflows.
Reliability: Provides consistent and dependable fax delivery, reducing the risk of lost or undelivered documents.
Time Savings: Eliminates the need for manual faxing, allowing employees to focus on more productive tasks.
Compliance: Helps businesses adhere to industry-specific regulations and standards, reducing legal risks.
Archiving: Automatically stores sent and received faxes, simplifying document management and retrieval.
Customization: Offers customizable cover pages and fax templates, enhancing professional communication.
Global Reach: Supports international faxing, enabling businesses to communicate with partners and clients worldwide.
Customer Support: Provides dedicated support to resolve issues quickly, ensuring minimal disruption to business operations.

Industry Expertise

Upland InterFAX is particularly well-suited for organizations in the healthcare and education sectors, as well as those operating in the enterprise space. Its focus on secure cloud fax solutions, coupled with its ability to integrate with various systems, makes it a valuable tool for businesses that require reliable and compliant document transmission.

Synopsis of User Ratings and Reviews

Based on an aggregate of Upland InterFAX reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Secure Faxing: Upland InterFAX is lauded for its robust security measures, ensuring sensitive information remains protected during transmission.
User-Friendly Interface: Users consistently highlight the platform's intuitive design, making it easy to send and receive faxes without a steep learning curve.
Reliable Performance: Upland InterFAX boasts a high success rate for fax delivery, minimizing the risk of lost or failed transmissions.
Workflow Integration: The platform seamlessly integrates with existing business systems, streamlining workflows and reducing the need to switch between applications.
Cost-Effective Solution: Businesses find value in Upland InterFAX's pricing, especially when compared to the costs associated with traditional fax machines and their upkeep.

Cons

Session Timeouts: Users have reported frequent session timeouts, which can be disruptive to workflow, especially when dealing with lengthy tasks.
O365 Integration: A lack of single sign-on integration with Microsoft Office 365 has been noted as a drawback, potentially impacting user convenience and efficiency for businesses heavily reliant on the Microsoft ecosystem.

Researcher's Summary:

Is Upland InterFAX the upper crust of online fax services? User reviews from the last year suggest that it's a strong contender, particularly for businesses that prioritize security and ease of use. Users consistently praise Upland InterFAX for its robust security features, noting its compliance with stringent data security standards, which is a major plus for industries handling sensitive information, such as healthcare or finance. The platform's user-friendly interface and straightforward setup process also receive high marks, making it a hit even with those who aren't tech-savvy. However, some users find the quick timeout feature a tad annoying, especially when they need a moment to gather their thoughts or documents mid-fax. When compared to competitors like eFax, Upland InterFAX often emerges as the preferred choice due to its superior customer service, more intuitive design, and overall reliability. For instance, users highlight the responsiveness and helpfulness of the technical support team, a stark contrast to the often-frustrating experiences reported with other services. In conclusion, Upland InterFAX is a top pick for businesses, big or small, that require a dependable, secure, and user-friendly online fax solution. Its focus on security, combined with its intuitive design and stellar customer support, makes it a cut above the rest.

Key Features

Notable Upland InterFAX features include:

Secure Transmission: Utilizes SSL encryption to ensure that all fax transmissions are secure and confidential.
API Integration: Offers robust API support for seamless integration with existing business applications and workflows.
Global Reach: Provides international faxing capabilities, allowing users to send and receive faxes from over 170 countries.
Compliance Support: Adheres to various regulatory standards such as HIPAA, GDPR, and PCI-DSS, making it suitable for industries with strict compliance requirements.
Fax to Email: Converts incoming faxes to email attachments, enabling easy access and management through your email client.
Multiple File Formats: Supports a wide range of file formats including PDF, TIFF, and Microsoft Office documents, ensuring compatibility with various document types.
Detailed Reporting: Provides comprehensive reports and logs for tracking fax activity, helping businesses maintain accurate records.
High Volume Capacity: Capable of handling large volumes of faxes, making it suitable for businesses with high faxing needs.
Customizable Cover Pages: Allows users to create and use personalized cover pages for their faxes, enhancing professional communication.
Cloud Storage Integration: Integrates with popular cloud storage services like Google Drive and Dropbox for easy document management.
24/7 Customer Support: Offers round-the-clock customer support to assist with any issues or questions that may arise.
Fax Broadcasting: Enables the sending of a single fax to multiple recipients simultaneously, streamlining mass communication efforts.
Mobile Access: Provides mobile-friendly access, allowing users to send and receive faxes from their smartphones or tablets.
Redundancy and Reliability: Features redundant systems to ensure high availability and reliability of fax services.
Cost-Effective Plans: Offers various pricing plans to accommodate different business sizes and faxing needs.

Upland InterFAX Reviews & Pricing

What is Upland InterFAX?

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