CCBill Reviews & Pricing

by CCBill | Founded 1998, Tempe, Arizona

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Overview Pricing Benefits Reviews Features

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What is CCBill?

Industry Specialties: Adult Entertainment, Digital Goods, Online Dating, Delta-8, CBD, Credit Repair, Vape.

CCBill is a robust payment processing software designed to streamline transactions for businesses, particularly those in the e-commerce and subscription-based industries. It excels in handling recurring billing, fraud protection, and multi-currency transactions, making it ideal for companies with global reach. Users appreciate its comprehensive reporting tools and seamless integration capabilities, which enhance operational efficiency. CCBill's standout feature is its ability to manage complex billing scenarios, providing flexibility and reliability. While pricing details are not explicitly available, businesses are encouraged to contact SelectHub for a tailored quote. Compared to similar products, CCBill is praised for its user-friendly interface and strong customer support, which contribute to a positive user experience. Its adaptability and secure payment processing make it a preferred choice for businesses seeking a dependable solution to manage their financial transactions effectively.

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User Sentiment

Based on 3 reviews:

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CCBill Pricing

Based on our most recent analysis, CCBill pricing starts at $1 (Per Transaction, 3.9% Flat Rate).

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Starting From: $0.55
Pricing Model: Per Transaction, 3.9% Flat Rate
Free Trial: No

Training Resources

CCBill is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CCBill:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CCBill Benefits and Insights

Why use CCBill?

Key differentiators & advantages of CCBill

Streamlined Payment Processing: CCBill simplifies the payment process by handling transactions efficiently, reducing the time and effort required for businesses to manage payments.
Global Reach: With support for multiple currencies and international payment methods, CCBill enables businesses to expand their customer base across borders seamlessly.
Robust Security Measures: CCBill employs advanced security protocols to protect sensitive customer data, ensuring compliance with industry standards and reducing the risk of fraud.
Comprehensive Reporting Tools: Businesses can access detailed reports and analytics, allowing them to make informed decisions based on transaction data and customer behavior.
Flexible Billing Options: CCBill offers a variety of billing models, including one-time payments and recurring subscriptions, catering to diverse business needs and customer preferences.
Reliable Customer Support: With 24/7 customer service, CCBill provides businesses with the assistance they need to resolve issues quickly and maintain smooth operations.
Seamless Integration: CCBill integrates easily with existing systems and platforms, minimizing disruption and ensuring a smooth transition for businesses adopting the service.
Customizable Solutions: Businesses can tailor CCBill's features to meet their specific requirements, enhancing operational efficiency and customer satisfaction.
Enhanced Revenue Opportunities: By offering diverse payment options and global reach, CCBill helps businesses increase their sales potential and tap into new markets.
Compliance Assurance: CCBill ensures adherence to regulatory requirements, such as PCI DSS, providing businesses with peace of mind regarding legal and financial obligations.

Industry Expertise

CCBill is known for its expertise in handling high-risk industries, including adult entertainment, dating websites, and businesses with a lot of international sales. It's best suited for businesses that have difficulty finding traditional payment processors due to their industry or business model.

CCBill Reviews

Based on our most recent analysis, CCBill reviews indicate a 'good' User Satisfaction Rating of 76% based on 3 user reviews from 1 recognized software review sites.

3 reviews

76%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CCBill reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

International Transactions: CCBill allows businesses to accept payments from various countries and supports multiple currencies.
Recurring Billing: CCBill offers reliable recurring billing services, which is particularly beneficial for subscription-based businesses.
High-Risk Industries: CCBill specializes in serving businesses in high-risk industries, such as adult entertainment, which often face challenges securing reliable payment processing.

Cons

High Processing Fees: CCBill is known for having higher transaction fees than many competitors, which can significantly impact profitability, especially for businesses with high sales volume or low average transaction values.
Limited Customization: CCBill offers limited options to customize the payment process, which can hinder a business's ability to provide a seamless checkout experience tailored to their specific needs and branding.
Negative Customer Experiences: User reviews frequently mention that while businesses may have positive experiences with CCBill, their customers often face difficulties with refunds and customer support, potentially harming brand reputation and customer loyalty.

Researcher's Summary:

Will CCBill leave your business feeling like it's been handed a counterfeit bill, or is it the real deal? CCBill presents a mixed bag according to user reviews. While some users on platforms like Merchant Maverick and SelectHub praise its robust features, competitive pricing starting at $0.55 per transaction, and strong support for high-risk businesses, others express significant dissatisfaction, particularly on Trustpilot, where it receives an average rating of 1.9 out of 5 stars.

CCBill's strengths lie in its comprehensive suite of features, including support for multiple currencies, making it suitable for global merchants, and its ability to handle high-risk industries like adult entertainment and subscription services. However, its weaknesses are equally prominent. Users frequently criticize its high processing fees, which can reach up to 14.5% for adult entertainment businesses, and a lack of customization options. Concerns about hidden costs and a rolling reserve requirement further dampen its appeal. For instance, some users have reported difficulties getting timely support for technical issues, leading to disruptions in their payment processing.

In comparison to alternatives like Corepay and Verotel, CCBill's high fees and lack of flexibility stand out as significant drawbacks. Corepay, in particular, is favored for its competitive pricing and robust security features, making it a viable option for high-risk merchants seeking a more cost-effective solution. Overall, CCBill might be suitable for businesses prioritizing robust features and support for high-risk industries, but those valuing transparent pricing, flexible solutions, and smooth customer experiences might find better options elsewhere.

Key Features

Notable CCBill features include:

Global Payment Processing: CCBill supports transactions in multiple currencies, allowing businesses to cater to international customers with ease.
Subscription Billing: Offers robust tools for managing recurring billing cycles, including automated renewals and flexible subscription plans.
Fraud Protection: Implements advanced fraud detection measures, such as real-time transaction monitoring and risk scoring, to safeguard against fraudulent activities.
Customizable Payment Forms: Provides merchants with the ability to design and customize payment forms to match their brand identity, enhancing the customer experience.
Comprehensive Reporting: Delivers detailed analytics and reporting tools that help businesses track sales, revenue, and customer behavior effectively.
Multi-Language Support: Facilitates transactions in various languages, making it accessible to a diverse customer base worldwide.
24/7 Customer Support: Offers round-the-clock support to assist merchants and customers with any payment-related inquiries or issues.
PCI Compliance: Ensures that all transactions are processed in accordance with the Payment Card Industry Data Security Standards, maintaining high security levels.
Affiliate Management: Includes tools for managing affiliate programs, tracking referrals, and calculating commissions, which can help expand business reach.
Flexible Payment Options: Supports a wide range of payment methods, including credit cards, debit cards, and ACH, providing convenience for customers.
Seamless Integration: Easily integrates with popular e-commerce platforms and shopping carts, streamlining the payment process for online businesses.
Chargeback Management: Offers tools to manage and dispute chargebacks efficiently, helping to minimize revenue loss.
Mobile Optimization: Ensures that payment forms and processes are optimized for mobile devices, catering to the growing number of mobile shoppers.
Merchant Account Management: Provides a user-friendly interface for managing merchant accounts, including transaction history and account settings.
API Access: Offers a comprehensive API for developers to create custom integrations and enhance the functionality of their payment systems.