Payroll Mate Reviews & Pricing

by Real Business Solutions | Founded 2016, Orland Park, Illinois

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Overview Pricing Benefits Reviews Features

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What is Payroll Mate?

Industry Specialties: Serves all industries

Payroll Mate is an on-premise payroll and accounting software that helps prepare pay runs, compensate employees, print pay stubs, calculate taxes, generate reports, process tax forms and more.

It helps control payroll-related functionalities with the help of easier access to staff information, comprehensive reports, compliance to minimum wage laws, instant data backups, holiday and sick leave tracking, employee onboarding, password protection and other business-related functionalities. The product works flexibly with various accounting software including Intuit QuickBooks, Sage Peachtree and Microsoft Accounting.

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User Sentiment

Based on 244 reviews:

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Payroll Mate Pricing

Based on our most recent analysis, Payroll Mate pricing starts at $219 (One-Time).

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Starting From: $219
Pricing Model: One-Time
Free Trial: Yes, Request for Free

Training Resources

Payroll Mate is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Payroll Mate:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Payroll Mate Benefits and Insights

Why use Payroll Mate?

Key differentiators & advantages of Payroll Mate

Automated Compliance: Calculate error-free net pay, social security tax, medicare, local payroll taxes and more automatically. Prepare 941, 944, 940, W2 and W3 payroll forms and a number of state payroll forms.
Secure: Send regular reminders to users to backup company data each time the software is closed to avoid data loss.
Accessibility: Export report data in PDF, CSV, JPEG, BMP and other formats.
Offline Mode: Manually update software in case of no internet access.
Flexible: Register different jobs and rates on the same check for an employee in case of changing job functions. Supports payroll generation for seasonal and part-time employees.

Industry Expertise

Suitable for small- to mid-sized businesses.

Payroll Mate Reviews

Average customer reviews & user sentiment summary for Payroll Mate:

244 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Payroll Mate reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: Many users find Payroll Mate intuitive and easy to navigate, even for those with limited accounting experience. They appreciate the straightforward interface and clear instructions, making it simple to set up and manage payroll tasks.
Affordable Pricing: Compared to other payroll software options, Payroll Mate is often praised for its competitive pricing, especially for small businesses and freelancers. Users appreciate the value for money, especially when considering the features and functionality offered.
Reliable Support: Users consistently highlight the responsive and helpful customer support provided by Payroll Mate. They appreciate the availability of phone, email, and online resources to address any questions or issues promptly.
Time-Saving Features: Payroll Mate automates many payroll tasks, such as calculating taxes and generating paychecks, saving users significant time and effort. Users appreciate the ability to streamline their payroll process and focus on other aspects of their business.

Cons

Limited Mobile Functionality: Some users have reported that the mobile app is not as robust as the desktop version, making it difficult to manage payroll on the go. For example, some users have found that they cannot access certain features or that the app is slow and buggy.
Customer Support Issues: Several users have expressed frustration with the customer support experience, citing long wait times and unhelpful responses. For instance, some users have reported that they were unable to get their questions answered or that the support team was not able to resolve their issues.
Integration Challenges: Some users have encountered difficulties integrating Payroll Mate with other business software, such as accounting programs. For example, some users have reported that the integration process was complex or that the software did not work as expected.

Researcher's Summary:

Payroll Mate is a desktop-based payroll software that's been around for a while, and it's been a popular choice for small businesses. But is it still a good option in today's market?

Users praise Payroll Mate for its affordability and ease of use. It's a standalone program, so you don't need to rely on the cloud or a monthly subscription. This is a big selling point for businesses that are concerned about security or prefer to have complete control over their data. Payroll Mate also offers a wide range of features, including the ability to calculate taxes, print checks, and generate tax forms. It's compatible with popular accounting software like QuickBooks and Sage 50, making it easy to integrate into your existing systems.

However, Payroll Mate has its drawbacks. Some users have complained about the software's interface, which they find outdated and clunky. Others have noted that the software can be slow and prone to errors. Payroll Mate also lacks some of the advanced features found in cloud-based payroll solutions, such as mobile access and real-time reporting.

Overall, Payroll Mate is a good option for small businesses that are looking for a simple, affordable payroll solution. It's not the most feature-rich or user-friendly option on the market, but it gets the job done. If you're a small business owner who prefers to keep things simple and manage your payroll in-house, Payroll Mate might be a good fit for you.

Key Features

Payroll Management: Process payrolls, print checks, calculate salaries, prepare paystubs and more on a centralized platform. Categorize checks, add or delete employees and allow users to access personal information.
Direct Deposits: Save time and costs by simply sending quick, direct deposits into the beneficiary's account. Automatically generates an ACH file to send to the bank and process payments for employees.
Time-Tracking: Calculate working hours, leaves and absences, paid time offs and more for each employee. When creating a payroll check, the software calculates editable vacation and sick hours earned and used.
Automation: Comes with a built-in tax calculator for payroll and paychecks in accordance with federal and state withholdings. Tax tables and formulas are updated regularly and pushed via a flexible touch-free-auto-update mechanism.
Security: Use the password-protected access system to maintain confidentiality. Mask employees' social security numbers on pay stubs to avoid unauthorized access to the personal information of specific employees by other individuals.
Agriculture Payroll: Benefit from agricultural business tools to manage payroll for farm workers and labor contractors. File IRS annual tax form 943, pay workers' salaries, add payroll income based on the chosen business model while staying in compliance with IRS regulations.
Fringe Benefits: Supports fringe benefits to employees for the performance of services, like when an employee uses a business vehicle to commute to and from work.