Arena PLM Reviews & Pricing

by Arena Solutions | Founded 2000, Foster City, CA

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Overview Pricing Benefits Reviews Features

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What is Arena PLM?

Industry Specialties: Serves all industries

Arena PLM is a cloud-based solution that gives internal and external users access to relevant information throughout the entire design lifecycle. It provides capabilities such as project management, document management and collaboration functionality. It enables users to save money by developing useful bids and improving productivity through the automation of various workflows.

Compliance with ISO and FDA standards is also supported to ensure everything is “up to code.” Simple deployment with no coding needed is a vital feature.

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User Sentiment

Based on 526 reviews:

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Product Screenshots and Videos

Arena PLM Pricing

Based on our most recent analysis, Arena PLM pricing starts at $3,000 (Per User, Annually).

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Starting From: $3,000
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

Arena PLM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Arena PLM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Arena PLM Benefits and Insights

Why use Arena PLM?

Key differentiators & advantages of Arena PLM

Centralized Information: Store product data in one place so every user can access and review the most relevant information. It reduces redundancies and miscommunication among those with access to the system.
Internal and External Collaboration: Share information and work with supply chain partners through this program. Users may also share notes, documentation and more to ensure that everyone is on the same page and understands the project's scope or task.
Cloud Deployment: Deploy this solution through the cloud so users can easily access it anytime and anywhere with a strong internet connection.
Quality Assurance and Regulatory Compliance: Guarantee businesses meet every regulatory requirement and industry standard such as ISO, FDA and more.
Simple Implementation: Install this platform seamlessly. No coding required.

Industry Expertise

More than 1,300 organizations worldwide use Arena PLM to aid in the product lifecycle management process. Some of the sectors it serves include medical devices, high tech electronics, consumer electronics, IoT, computer hardware and networking, clean tech, transportation electronics, biotechnology and electronics defense suppliers. Its values include transparency, shared success, trustworthiness and flexibility.

Arena PLM Reviews

Average customer reviews & user sentiment summary for Arena PLM:

526 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Arena PLM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Implementation: Of the users who commented on this program's installation and interface, 57% said it's easy to install, simple to learn and the interface is clean.
Performability: Approximately 64% of users who addressed this solution's overall performance said it was user friendly, easy to navigate and reliable.
Modules: Of the users who discussed this platform's features, 48% stated that it offers a comprehensive dashboard, shares information with suppliers and tracks product progress.

Cons

Search Tool: Roughly 51% of users who addressed this application's modules said the search tool isn't on par because it can't search partial names or part numbers and it's a little tricky to find the right documents.

Researcher's Summary:

Arena PLM is a complex solution that manages every aspect of a product's lifecycle. Users find it easy to implement and learn because it has simple navigation, frequent updates and high-quality document storage. Its modules — ranging from BOM management and demand analysis to item and change management — streamline tasks and permit users to collaborate with suppliers openly. Although some users dislike the search tool, most find this program a robust system worth the time and money.

Key Features

BOM Management: Control current, past and pending product revisions. Manage complex assemblies that consist of aspects such as electrical and mechanical components, documentation and software. It also sorts the information into a multi-tiered hierarchical assembly structure.
Arena Exchange: Provide stakeholders with access to relevant product information in one centralized location. The chat feature allows internal and external users to discuss any arising issues during the gaps between formal processes. Partners may comment, view or download updated information such as reports, BOMs, AMLs and AVLs.
Document Management: Share, track and store various documents while ensuring compliance with FDA, ISO and other regulatory standards. Users obtain authorization to product specifications, instructions, drawings and changes. This module also includes standard operating procedures, safety specifications and training records.
Change Management: Manage entire product records and any related processes. Route, draft, release and trace engineering changes. Reviewers receive notifications via dashboards and email alerts. Visualization of factors such as backlog, change cycle time performance and progress are also available for all product lines.
Item Management: Develop accurate and complete item records with structured documents and part information, efficiently permitting users to configure their hierarchical bill of materials structures. This feature tracks and manages manufactured assemblies and purchased components.
Project Management: Connect files, changes, items and tasks to product records at all schedule levels and enable team collaboration. This apparatus tracks project progress through customizable phases that contain assignable tasks and milestones. Users may also gather data and use it to perform comprehensive cross-project analysis.
Demand Analysis: Forecast the total components used to better negotiate with external partners. This tool is available for even the smallest component level, giving customers a leg-up over competitors that aggregate demand only for their most expensive parts. Users gain profit from untracked, inexpensive components as well as expensive ones.

Limitations

Like any software, it's essential to be aware of its drawbacks before buying and implementing it. While it comes with excellent functionality, Arena PLM is no exception. These are the known limitations of the system based on user feedback:

It's challenging to find things with partial names and numbers in the search tool
The system is slow
The interface's look is outdated

Suite Support

Email: Customers can receive technical support by sending a message to [email protected]. The Arena Help option is also available under the Help menu on the top right side of all pages located in the Arena customer workspace.

Phone: There are two phone numbers that users can contact for support. The toll-free number is 866-341-4424, and the local number is 650-513-3542.

Training: Live in-person training is available for all customers. The cost of these courses varies. The training takes place at Arena Corporate Headquarters, which is located in Foster City, California. The vendor offers a list of hotel options and travel information for users that opt for training at Arena’s headquarters.

Tickets: Technical support tickets can be initiated by contacting Arena PLM representatives via phone, email or online.