Erply Reviews & Pricing

Key Features

• Secure POS: Grow the business with a time-saving and cost-effective, integrated point of sale interface. Process payments, gather customer information, manage inventory, offer rewards, share promotions and more using convenient tools and systematic functionalities for a smooth transaction experience. 
• Online Inventory Management: Eliminate the errors of manual data management and control the inventory process online using a cloud-based solution. Access sales and stock levels, view gift card balances and manage products across multiple locations on a single dashboard. Update product price, upload relevant images, change item description, track merchandise movement and more for an efficient workflow. 
• Integrated Payments: Let customers pay using credit and debit cards, store credit, gift cards, contactless payments and more. Save transaction costs with enhanced payment equipment, modem integration and secure solutions. Get fraud-protecting hardware, reduced chargebacks and economical payment rates on a PCI-compliant, secure system. 
• Business Reports: Get a quick overview of business operations with customizable, data-backed reports. View and manage product information, monitor employee activity, get in-depth sales information, review store performance indicators and more. 
• Third-Party Integration: Systemize the business workflow with custom integrations, ERP solutions, plugins, add-ons, POS applications, BI tools and more using intuitive APIs. Connect the POS system with third-party applications and benefit from a dynamic business management solution.  
• Customer Relationship Management: Manage and improve communication strategies to boost customer base and increase revenue. Provide a personalized experience with targeted campaigns, interest-based promotions, special greetings, unique discounts and more. Review customer profiles to create loyalty programs, offer gift cards, marketing emails, event invites and more to boost business outreach. Get individual training and troubleshooting options. 

Approach to Common Challenges

• Inventory Inaccuracy: Erply's features like barcode scanning, stock level tracking, and purchase order management minimize stockouts and ensure accurate inventory levels.
• Inefficient Operations: The user-friendly interface, mobile accessibility, and automated tasks like purchase orders streamline operations and save time.
• Limited Sales Insights: Comprehensive sales reporting and data analysis provide valuable insights into customer behavior, product performance, and sales trends.
• Poor Customer Experience: Features like fast checkout, loyalty programs, and targeted promotions help enhance customer experience and satisfaction.
• Scalability Issues: The cloud-based nature and flexible subscription plans allow Erply to adapt to your business growth without hardware constraints.
• High Costs: Erply's transparent pricing and avoidance of expensive hardware investments make it a cost-effective POS solution for businesses of all sizes.
• Data Security Concerns: Secure cloud storage, regular backups, and automatic updates ensure your data is protected and always accessible.
• Lack of Support: The Erply team provides reliable and responsive support to help you maximize the software's potential and address any issues promptly.

Cost Of Ownership

• Q: How much does Erply cost per month?
  A: Erply offers three main pricing plans starting at $19 per month for a single user and basic POS features. The price increases based on added users, advanced features like inventory management or e-commerce integration, and transaction volume. It's crucial to consider your specific needs and business size to determine the most suitable plan, as costs can vary significantly.
• Q: Are there any hidden fees involved with Erply?
  A: Erply generally avoids hidden fees. However, additional charges might apply for specific features like payment processing integrations or exceeding your plan's transaction limits. Carefully review the plan details and terms to avoid any unexpected costs. Remember, some competitors might have lower base prices but bundle essential features like payment processing in separate, potentially pricier, add-ons.
• Q: Is Erply cheaper than other POS systems?
  A: Erply often positions itself as a cost-effective option compared to competitors. While its starting price is indeed competitive, a direct comparison isn't always straightforward. Consider factors like included features, scalability, and customer support when evaluating true value. For instance, a seemingly "cheaper" option might lack crucial features you need, requiring expensive add-ons, while Erply's all-in-one approach might prove more economical in the long run.

Limitations

•  User interface and visual elements aren’t up to the mark. 
•  Customer support channels are limited and not responsive. 
•  Features often take longer than usual to implement. 

Suite Support

FAQ

• Q: How easy is it to set up and use Erply?
  A: Erply is known for its user-friendly interface and intuitive design. Many users find it easy to set up and navigate, even with limited technical experience. However, the complexity of setup can vary depending on the size and needs of your business.
• Q: Does Erply integrate with other software I use?
  A: Yes, Erply offers a wide range of integrations with popular accounting, marketing, and e-commerce platforms. This allows you to streamline your operations and centralize your data. It's important to note that not all integrations are free, and some may require additional setup.
• Q: How does Erply handle inventory management?
  A: Erply provides real-time inventory tracking and alerts, helping you avoid stockouts and overstocking. You can also set reorder points and manage multiple locations. However, some users report occasional inventory discrepancies, and advanced inventory features may require additional modules.
• Q: What kind of customer support does Erply offer?
  A: Erply offers email, phone, and live chat support. However, wait times can sometimes be long, and the level of expertise may vary depending on the representative. Consider exploring online resources and community forums for troubleshooting assistance.
• Q: How secure is Erply?
  A: Erply takes data security seriously and adheres to industry-standard security practices. They offer features like role-based access control and data encryption. However, it's important to implement strong security measures on your own end as well, such as using unique passwords and enabling two-factor authentication.