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#32

Indica Online is ranked #32 in the Spa Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Indica Online Pricing

Based on our most recent analysis, Indica Online pricing starts at $249.

Price
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Starting From
$249
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Indica Online is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Indica Online:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Indica Online Benefits and Insights

Why use Indica Online?

Key differentiators & advantages of Indica Online

  • Accessible: Save time and eliminate work pauses with multi-store management capabilities and remote accessibility. Sync all business data to Metrc when offline and use it to maintain consistency. 
  • Streamline Workflow: Track and manage inventory consumption, perform audits, generate reports and fulfill delivery demands using barcode and RFID technology. Streamline inventory management, reduce costs and free employees from repetitive tasks to increase productivity. 
  • Expedite Delivery: Add fuel to delivery services with the Driver app. Create a smooth experience and maximize profits by assigning dispatchers, creating routes, getting order status and managing all stages of the delivery process. 

Industry Expertise

Suited for cannabis businesses and dispensaries.

Indica Online Reviews

Average customer reviews & user sentiment summary for Indica Online:

User satisfaction level icon: good

53 reviews

78%

of users would recommend this product

Key Features

  • Online Store: Manage the organizational workflow with an easy to use, eCommerce platform. Get real-time updates about business activity across all platforms, allow customers to register and place orders online, receive instant notifications, track orders and process payments from an in-built dashboard. 
  • Offline Functionalities: Make the most of POS technologies to meet business requirements and simplify workflow. Make inventory adjustments, access customer databases, manage payments, process orders and more even when the store is offline due to loss of internet connectivity. Get offline developments automatically synced to the system after the connection is restored. 
  • Database Management: Create and regulate patient profiles across devices, locations and time zones. Categorize patients into groups based on profession, illness and physical ability, among others, manage paperless documents, view purchase history and account activity, send promotional texts and emails, update new information and more with a consolidated database. 
  • Delivery System: Place home delivery orders without the hassle of in-store visits. Manage inventory, track driver activity, create route maps, view order status and control each aspect related to successful delivery to optimize workflow with the cloud-based delivery. 
  • Strategic Marketing: Boost revenue, drive sales and increase customer base with an extensive customer marketing and promotional system. Use intuitive tools to send targeted messages and personalized greetings, create loyalty programs, inform patients about new events, build campaigns and make effective business decisions based on customer actions. 
  • Data Insights: Get detailed insights with easy-to-understand, data-backed reports about new registrations, patient activity, total orders, credit usage, visitor growth, totals spend and more. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Poor customer service. 
  •  Expensive as compared to competitors. 

Suite Support

Users can schedule a chat in the chat widget to talk to a specialist.

mail_outlineEmail: [email protected].
phonePhone: Contact +1 (888) 420-4207 from Monday—Friday, 7 a.m. to 9 pm PDT and Saturday—Sunday, 8 a.m. to 9 p.m. PDT.
schoolTraining: Users can access support articles for help with troubleshooting, software-related questions, account set-up and more.
local_offerTickets: Submit a request in the tech support section.
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