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#14

Coupa Procurement is ranked #14 in the Strategic Sourcing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Coupa Procurement Pricing

Based on our most recent analysis, Coupa Procurement pricing starts at $2,500 (Monthly).

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Starting From
$2,500
Pricing Model
Monthly
Free Trial
No

Training Resources

Coupa Procurement is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Coupa Procurement:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Coupa Procurement Benefits and Insights

Why use Coupa Procurement?

Key differentiators & advantages of Coupa Procurement

  • Gain Spend Visibility: Maximize pre-approved spend and gain valuable visibility into the entirety of the purchase-to-pay process. 
  • Maximize Spend Usage: Track purchase requisitions and order processes in real time to maximize pre-approved spend usage. 
  • Easy to Adopt: A modern design and easy-to-access list of features and tools make adoption easy for procurement teams and suppliers. 
  • Save Time: Adoption of a company-wide procurement system gives an enhanced environment to simplify tedious tasks and boost efficiency. 
  • Minimize Errors: Reduce human errors by leveraging tools within the system while cutting down on resources spent fixing input errors. 

Industry Expertise

Serves business services, communication and media, financial services, food and beverage, healthcare, entertainment, manufacturing, retail, education, energy and utilities, hospitality, the public sector, technology and non-profit organizations.

Coupa Procurement Reviews

Average customer reviews & user sentiment summary for Coupa Procurement:

User satisfaction level icon: great

1250 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Coupa Procurement reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Purchase Orders: It’s easy to manage large purchase orders and search for vendors, according to all users mentioning this feature.
  • Invoices: It’s easy to file and submit invoices for suppliers in the experience of all the reviewers referring to this feature.
  • Tracking: Tracking purchases, shipments, expenses and pending approvals is simple, according to all reviews referring to this aspect.
  • Reporting: Every review about reporting agrees the tools make it easy to quickly create, save and access reports from mobile phones and desktops.
  • Manage Expense: The solution helps tabulate expenses and keep them transparent, according to all the reviewers referencing this aspect.

Cons

  • Usability: More than 60% of users mentioning this issue feel that the system is less intuitive, making it difficult to use and navigate.
  • Training: Training is not specified to job roles, as all the reviews mentioning this feature note.

Researcher's Summary:

Coupa Procurement receives consistent praise for its user-friendly interface, making it easy for teams to adopt and navigate. The platform's comprehensive features, including purchase order management, supplier catalogs, and contract management, streamline procurement processes and save valuable time. Coupa Procurement's real-time tracking of purchases and shipments enhances visibility and control over spending. However, some users note that navigation can be challenging initially and express a desire for more role-specific training resources. Additionally, while Coupa Procurement offers reporting capabilities, some users find them to be less extensive than desired, particularly for complex data analysis needs.

Coupa Procurement stands out with its focus on ease of use and comprehensive spend management tools. It simplifies procurement tasks, making it an attractive option for businesses seeking greater control and visibility over their expenditures. The platform's ability to track purchases, shipments, and invoices in real time provides valuable insights for data-driven decision-making. Coupa Procurement is particularly well-suited for companies handling numerous purchase orders and invoices, as it streamlines these processes and enhances efficiency. Its expense management and reporting features further cater to businesses requiring detailed financial oversight.

Key Features

  • Purchase Requisitions: Helpful tools guide users through their buying processes while bringing preferred products to the surface. Also offers alerts to show discounts and other advantageous terms. 
  • Open Buy Shopping: Coupa Open Buy provides a centralized area for price comparison across all suppliers. Both punchouts and hosted catalogs are included. 
  • SOW-Based Spend Management: Flexible forms provide guidance through the process of entering the correct data for SOW-based processes. Also supports submitting work details and timesheets online to track performance. 
  • Budget Tracking: Manage budgets in real-time to get a better idea of spending impact before purchases are approved. Budget meters included in real-time dashboards help track spend. 
  • Fraud Detection: Spend Guard uses AI and machine learning to help detect fraud and errors across the entirety of spending. 
  • Faster Approvals: Leverage mobile and email-based tools to boost approval speed. Everyone involved in approval can check purchase requisition status and approve or reject it anywhere on an internet-enabled device. 

Limitations

Some of the product limitations, based on user feedback and accurate at the time of this review, include:

  •  Difficult to use in the initial stage. 
  •  Integration process is complicated. 
  •  Suppliers can contact customer support only via chats. 
  •  Training needs to be more role specific. 

Suite Support

mail_outlineEmail: Not mentioned.
phonePhone: +1-800-385-7830. Available at all levels of purchase, but it only covers severe problems for those in the Basic Support category.
schoolTraining: Enroll in online or in-person courses to better understand the software suite. Certifications are available upon completion of specific courses in Coupa University. Articles in the knowledge base and webinars are also available.
local_offerTickets: Submit through the website.
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