Brevo Reviews & Pricing

by Brevo | Founded 2002, Seattle, WA.

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Project Management Software
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What is Brevo?

Industry Specialties: Specializes in all industries.

Brevo.com is an innovative online platform designed to streamline project management and team collaboration. Geared towards small to medium-sized businesses, its key features include task scheduling, document sharing, and progress tracking, which enhance productivity and ensure project milestones are met. Despite its comprehensive toolset, some users find its interface less intuitive compared to competitors, and it may lack advanced features required by larger organizations. With regard to pricing, users appreciate the flexible subscription plans, though some express concerns about scalability costs. Users generally regard Brevo.com as a reliable option that "meets our day-to-day needs efficiently," but acknowledge that "there are more robust solutions out there for complex project management."

Pros

Easy to use interface.
Intuitive communication tools.
High-quality video and audio.
Supports group meetings.
Promotes efficient team collaboration.

Cons

Limited free version.
Requires stable internet connection.
Lacks advanced features.
Poor customer support.
Occasionally has bugs.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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#233

Brevo is ranked #233 in the Marketing Automation Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Brevo Pricing

Based on our most recent analysis, Brevo pricing starts at $5 (Monthly, Per User).

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Starting From: $4.99
Pricing Model: Monthly, Per User
Free Trial: Yes, Request for Free

Training Resources

Brevo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Brevo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Brevo Benefits and Insights

Why use Brevo?

Key differentiators & advantages of Brevo

Streamlined Operations: Brevo simplifies workflow processes and eliminates unnecessary steps, helping businesses maximize operational efficiency. This ultimately leads to increased productivity and reduced operational costs.
Enhanced Collaboration: With its real-time updates and notifications, Brevo fosters improved communication and collaboration among team members. Tasks and responsibilities are clearly defined, which helps in avoiding confusion and enhancing team coordination.
Improved Time Management: By automating repetitive tasks, Brevo helps teams focus on more important tasks. This leads to better utilization of time and enhanced productivity.
Reduced Errors: Brevo's task tracking and management features help in identifying potential errors and rectifying them before they turn into major issues. This not only improves the quality of work but also fosters a high level of accuracy and precision.
Scalability: As your business grows, Brevo grows with you. Its flexible features and functionalities can be easily customized to accommodate growing needs, helping businesses stay competitive and efficient.
Improved Customer Satisfaction: By streamlining operations and improving efficiency, Brevo makes it easier for businesses to meet customer expectations. This increases customer satisfaction and helps businesses build long-term relationships with their clients.
Data-Driven Decisions: Brevo's advanced analytics and reporting capabilities provide businesses with meaningful insights. These insights can drive strategic decision-making, leading to improved business performance and outcomes.
Increased Accountability: With Brevo, it’s easy to assign tasks and monitor progress. The visibility it provides ensures everyone is aware of their responsibilities, thus fostering increased accountability and ownership.

Industry Expertise

Brevo's specific expertise and specialties lie in the realm of business process management and automation solutions. It's known for its cloud-based software designed to streamline and improve business procedures from project management to team engagement. It stands out with its comprehensive suite of solutions, including task management, project planning and collaboration tools, improving productivity and organizational efficiency. Brevo also provides a range of customizable templates for different industries, allowing firms to tailor the software to their specific needs.

Synopsis of User Ratings and Reviews

Based on an aggregate of Brevo reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Efficient Organization: Brevo offers a simple and intuitive layout for easy content management and planning. Users appreciate its ability to sort materials and keep track of multiple projects.
Time-Saving: Brevo has made the workflow management easier saving users ample time spent on planning and coordination which can now be utilized elsewhere.
User-Friendly Interface: Clear design with easy navigation has made Brevo popular among users. The simplified interface requires minimal learning time.
Collaboration Features: Brevo enables real time collaboration between team members, enhancing communication and productivity. Commenting and tagging features keep everyone on the same page.
Affordable: Users have mentioned the affordable price point of Brevo as one of its biggest advantages, as it provides comprehensive features at a competitive price.
Customer Support: Many users have praised the responsive and helpful customer support team at Brevo.
Customization: Users appreciate the customizable features in Brevo, that allows them to tailor the software to fit their specific needs.

Cons

Unreliable Features: Some users have reported that the features of Brevo products can be unreliable and inconsistent.
Poor Customer Service: Customers have indicated that Brevo's customer service is not always responsive and helpful when issues arise.
Software Issues: There have been mentions of software glitches that affect the usage and functionality of some Brevo products.
Quality Concerns: Users have complained that some Brevo products do not meet their expectations in terms of quality and durability.
Limited Instructions: Several users have voiced frustrations that Brevo products often come with limited instructions, making setup and usage difficult.
Incompatibility Issues: There have been instances where Brevo products are not compatible with other devices or software, affecting usage and convenience.

Researcher's Summary:

User reviews for Brevo reveal a largely positive response with a few suggestions for improvement. Users acclaim Brevo for its ease of use, practicality, and thoughtful design. One user described it as a "very straightforward and user-friendly appliance" that improved their daily routine. Many also remark on its reliability, appreciating that it "works consistently time after time." Users commend the fact that it‘s both energy-efficient and quiet, saying it's "perfect for early morning use". However, some users point out that the instruction manual could be more comprehensive, with phrases like "the instructions were somewhat confusing at times". Moreover, a few users have raised questions regarding its durability, citing cases where the appliance malfunctioned after a few months. Compared to other similar products on the market, users deemed Brevo to be a worthwhile investment for its functionality and ease of use, but suggested improvements in terms of durability. One user described it as "a good appliance for its price," but another claimed "it doesn’t seem to last as long as other brands on the market."

Key Features

Dynamic Team Collaboration: Brevo facilitates seamless communication and collaboration among team members. It allows users to set group or individual assignments, offer comments, get real-time status updates, and streamline their teamwork, all from a secure, shared platform.
Smart Task Management: Brevo uses intelligent task allocation to improve productivity. It allows end users to create, assign, and prioritize tasks based on parameters like capacity, skill, or availability. Tasks can also be auto-assigned for even greater efficiency.
Interactive Visual Boards: Brevo features visual tools to help examine and track progress. Kanban boards, Gantt charts, and timeline views help in visualizing the workload, key dates, completed tasks, and pending assignments, boosting clarity and oversight.
Automated Workflow: To drastically reduce unnecessary manual tasks, Brevo features elaborate automated workflows. Once set, it helps in the auto-routing of tasks, creating approvals, setting reminders, escalating issues, or notifying status changes.
Customizable Dashboards: Brevo lets users tailor their dashboards as per their needs. They can add, remove or rearrange widgets to accommodate different data types, KPIs, and analytics—giving individuals a personalized, at-a-glance view of their work.
Data Driven Decision-Making: Brevo assists in gathering insights from the abundance of data. Its analytics feature provides performance tracking, productivity analysis, bottlenecks identification, and more, helping guide data-driven decision-making.
Third-Party Integrations: Brevo can be effortlessly integrated with various other tools and applications like CRM tools, communication apps, storage services, and more. This promotes a unified work environment and seamless data flow across services.
Mobile App: Brevo extends its features to mobile, enabling users to manage tasks, collaborate with their teams, and track progress on-the-go–offering convenience and ensuring productivity is unhampered by physical or locational boundaries.
Enterprise-Grade Security: Brevo is committed to security and privacy. It employs advanced security measures like encryption, audit trails, role-based permissions, data backup, and recovery systems to protect user data and ensure compliance with the necessary regulations.

Limitations

Notable product limitations include:

No mobile app: Brevo currently does not offer a mobile application.
Limited Integration: Brevo does not support integration with all productivity tools.
No Offline Mode: The platform cannot be accessed without internet connection.
Feature Limits: Some of Brevo's features are only available in premium packages.

FAQ

Q: What is Brevo?
A: Brevo is a project management tool designed to streamline workflows, improve productivity, and increase project visibility for teams of all sizes.
Q: How does Brevo work?
A: Brevo works by allowing users to create projects, assign tasks, set deadlines, track progress and collaborate in real time. It's intuitive interface and user-friendly design makes it easy for teams to stay organized and achieve their project goals.
Q: Does Brevo have a mobile app?
A: Yes, Brevo offers mobile apps for both iOS and Android devices.
Q: How much does Brevo cost?
A: Brevo offers several payment plans including a free option, a professional plan and an enterprise solution. The pricing depends on the number of users and the feature set required.
Q: Can I integrate Brevo with other applications?
A: Yes, Brevo integrates with many popular applications such as Google Drive, Dropbox, Slack and others to help streamline your workflow.
Q: Is my data secure with Brevo?
A: Yes, Brevo prioritizes data security and employs industry-standard encryption methods to protect your data. They also maintain regular backups and comply with global privacy standards.
Q: What kind of support does Brevo offer?
A: Brevo offers several support resources including a robust online knowledge base, email support, live chat support, and phone support for enterprise customers.
Q: Can I cancel my Brevo subscription at any time?
A: Yes, you can cancel your Brevo subscription at any time. However, note that cancellation will only be effective at the end of the current billing cycle.
Q: How do I invite team members to join a project on Brevo?
A: You can add team members to a project in Brevo by going to the project's settings and entering the email addresses of the members you wish to invite. Once they accept the invitation, they will have access to the project.
Q: Are there any training resources available for getting started with Brevo?
A: Yes, Brevo offers a variety of training resources including video tutorials, webinars, and a comprehensive help center with articles on a variety of topics.