ProWorkFlow Reviews & Pricing

by ProActive Software Ltd | Founded 2002, Auckland, New Zealand

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Project Management Software
PPM Software
Strategic Planning Software
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What is ProWorkFlow?

Industry Specialties: Serves SMEs and large enterprises

ProWorkFlow is a comprehensive online project management and time tracking solution that serves companies of various sizes. It combines robust capabilities along with timesheets, task management, workflow management, resource management, contract management, reporting, templates, file sharing, alerts, notifications and more. It comes with an availability and timeline tool for scheduling tasks.

It displays a graphical summary of ongoing projects, which fosters collaboration and helps multiple employees work simultaneously. Its built-in messaging tool streamlines communication between different teams and helps them share documents, send notifications and chat.

It helps track Kanban boards, Gantt chart tasks, communications, documents, invoices, quotes and time. Its drag-and-drop capabilities help track time and set dates in timesheets. Businesses can tailor it to accommodate their processes using its customizable functions and API. Its mobile site version is accessible through iOS and Android devices.

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User Sentiment i

Based on 248 reviews:

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#109

ProWorkFlow is ranked #109 in the Project Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ProWorkFlow Pricing

Based on our most recent analysis, ProWorkFlow pricing starts at $20 (Per User, Monthly).

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Starting From: $20
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

ProWorkFlow is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ProWorkFlow:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ProWorkFlow Benefits and Insights

Why use ProWorkFlow?

Key differentiators & advantages of ProWorkFlow

Easy-to-Use: Organize all company-related information on its project dashboard. Set-up projects easily with drag-and-drop functionality and simple scheduling. Create and delegate tasks with an easy-to-use bulk task editor and control workflows efficiently. Users can create templates for similar projects for future use. Drag and drop files easily by uploading them from a desktop.
Fosters Collaboration: Its built-in messaging lets businesses keep their clients and teams up-to-date. Comprehensive messaging capabilities are integrated with existing emails and help keep customers informed. Fosters discussion threads within teams and keeps projects on track. Attach files while sending messages and choose to make them public or private. Send notification alerts and upload files with messages.
Work On-the-Go: ProWorkFlow’s mobile application helps users manage projects and tasks anytime, anywhere. Track time, manage tasks, download files and keep teams updated from your smartphone or tablet. Displays upcoming tasks in a timeline view and monitors time easily. Quickly creates and edits tasks, projects and replies to messages. Users can view and edit companies and contacts.
Fully Customizable: Users can tailor their ProWorkFlow account to match their company’s branding and logo. Modify appearance, adjust color schemes and configuration to impress clients. Customize roles or permissions for users and create customized workflows using project templates. Organize work using tags, categories and statuses. Add external links and adjust date format, currency and more.
Notifications: Its notification tab tracks tasks, messages, projects assigned and more. Ensures users never miss crucial project information. Helps you stay abreast of projects and tasks by emailing a summary of overdue and finished tasks. Get tailored reminders by customizing alerts.
Free Training and Support: Offers free online support and basic training. Provides free quality support through consultations and training to get businesses up and running. Offers reliable security to store an organization’s data. Data is stored on Rackspace hosted servers in a SAS 70 Type II certified data center. Separate SQL databases store customer data like contacts, tasks and projects.
Integrations: ProWorkFlow’s API lets businesses build apps, reports and integrations. Users can create their own offline apps to share data and integrate with third-party apps. Seamlessly integrates with external modules like Quickbooks, Freshbooks, Xero, MYOB AccountRight, Dropbox, Zapier, Google Drive, Kashflow and OneDrive.

Industry Expertise

ProWorkFlow manages projects and tasks for industries like IT, creative, marketing, educational institutions, non-profits, healthcare, retail, manufacturing and more. It is suitable for senior executives, project teams and operational staff for companies of all sizes that provide professional services. Its flexible, dependable and easy-to-use tool has managed more than 2.5 million projects, handled 14.3 million tasks and monitored 44.4 million hours.

ProWorkFlow Reviews

Average customer reviews & user sentiment summary for ProWorkFlow:

248 reviews

89%

of users would recommend this product

ProWorkFlow has a 'great' User Satisfaction Rating of 89% when considering 248 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of ProWorkFlow reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Intuitive Interface: Users praise ProWorkFlow for its user-friendly design, making it easy to navigate and manage projects without a steep learning curve.
Customizable Features: ProWorkFlow offers a high degree of customization, allowing teams to tailor the platform to their specific workflows and project needs. This includes options for custom fields, task dependencies, and reporting.
Effective Collaboration Tools: ProWorkFlow facilitates seamless team collaboration with features like in-app messaging, file sharing, and real-time task updates, keeping everyone on the same page.

Cons

Limited Customization: Users express frustration over the inflexibility of templates and dashboards, making it difficult to tailor the system to their specific workflow needs.
Cumbersome Interface: Navigating through multiple menus and a lack of intuitive design make the user experience clunky and time-consuming.
Reporting Limitations: Generating comprehensive reports with granular data for in-depth project analysis proves challenging, limiting insights for decision-making.

Researcher's Summary:

Is ProWorkFlow truly the project management solution for your team? User reviews from the last year suggest it might be a mixed bag. While many appreciate its intuitive interface and robust features for task management, collaboration, and reporting, some find it clunky and less user-friendly than competitors like Asana or Trello. ProWorkFlow's strength lies in its comprehensive approach, offering a one-stop shop for managing projects from start to finish. For example, users praise its Gantt chart functionality, which provides a clear visual overview of project timelines and dependencies. However, its learning curve and lack of seamless integration with other popular tools are major drawbacks for some.

Ultimately, ProWorkFlow seems best suited for larger teams or organizations with complex project management needs who prioritize a feature-rich solution over simplicity and integrations. Smaller teams or those seeking a more streamlined experience might find better alternatives in the market.

Key Features

Project Management: Its bulk task editor creates and delegates tasks like time allocations, start and due dates, statuses, staff assigned, statuses and more quickly. Organize tasks by deadlines, projects or upcoming work review. A project management dashboard displays all ongoing projects with relevant details. Manage projects with company overviews and interactive timelines. Plan projects as per staff availability and set achievable deadlines. Break projects into doable tasks and prioritize important tasks. Robust templates help recreate similar projects and tasks.
Workload Management: Manages workloads to align with the company’s operational processes. Enable or disable permissions, personalize data, integrate with Google Maps and update details to efficiently manage contacts. Choose from default templates or customize reports. Offers invoices and quotes at a single location. Sends alerts from built-in notifications.
Timesheets and Resource Management: Included timesheets leverage drag-and-drop technology. Offers a timer for bulk time entry directly, automated time tracking, widgets, configurable working hours, add-ons for time tracking and more. Keeps track of deadlines and resources while sending live alerts for project tasks and activities. Highlights overdue items and generates performance reports according to staff workloads. Create filters on reports using custom reporting and export them to various formats. Streamline projects and tasks using tracking and budgeting tools. Creates invoices and quotes based on budgeted time and actual time spent to finish projects and tasks.
Reporting: Robust reporting tools measure business metrics for smart decision-making. Generate customized reports to assess an organization’s progress and provide answers to most asked questions. A custom report builder lets users select filters and data they require to share with their team. Standard reports give detailed information on work performance, including tasks, projects, financial status and time. Custom reports let users build their own reports, select the filters and data that they require and share reports with their teams. Export reports to multiple formats for easy consumption.
Dashboard: Its user-friendly dashboard displays a graphical summary of upcoming, completed and active work. Recent work tabs show who’s logged in and which tasks they are working on. Overdue items and projects are listed in red on top of the page to help prioritize tasks. Displays a summary of quotes and invoices paid, created, accepted and time tracked. Lists recent actions and logins.
Templates: Streamline projects, tasks and invoice or quote creation with modular template options, which can be imported multiple times in a project. Create project quotes and invoices in seconds by mixing and matching services offered to clients. Save template settings and apply them with a single click. Create tasks, subtasks, add descriptions, pre-assign staff, allocate start and end dates, attach files and determine priorities. Create invoice templates quickly with pre-defined staff rates, line items, task rates, payment terms and more.
Tracks Time: Comes with a built-in time tracker to start or stop manual time monitoring. Offers timesheets with drag-and-drop functionality to track time easily or make entries in a traditional manner. Users can track time from their desktops with the time tracker wizard or activate mobile punch ins for employees. Monitor time spent in time summary of projects or the time summary page. Summary views on the dashboard ensure teams stay on track.
Creates Invoices and Quotes: Create an invoice from time records by selecting a project or a client or manually generate invoices using libraries and editing tools. Send invoices directly to clients or download them in PDF formats. Optional quotes plugin creates quotes and sends them directly to clients or can be downloaded. Powerful editing, branding and templating tools help users impress their clients and win business.

Limitations

This product has the following limitations as of the writing of this review:

Invoice templates are basic and cannot be set up for incremental or partial payments. Doesn’t consider invoicing scenarios like follow-up on payments, fractional or partial payments.
Difficult to add or delete companies and contacts. Contact listings are restrictive and miss vital details.
MYOB integration is non-usable.
Doesn’t support communication with parties outside its platform, which could be useful to interact with non-registered clients.