Teamwork Reviews & Pricing

by Teamwork.com | Founded 2007, Cork, Ireland

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Overview Pricing Benefits Reviews Features

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What is Teamwork?

Industry Specialties: Serves all industries

Teamwork is a visual solution that helps businesses plan, manage, collaborate and accomplish projects of any size. It allows teams to view the full scope of a single project or a portfolio of projects while monitoring individual project components. Capabilities range from Gantt charts and task management to team collaboration and dashboards.

It is suitable for the needs of professional services, marketing, support and product teams. Data replication in real time provides continuous backups. It also comes equipped with robust security. Organizations can set complex passwords, and some plans support two-factor authentication and single sign-on (SSO).

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User Sentiment

Based on 2055 reviews:

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Teamwork Pricing

Based on our most recent analysis, Teamwork pricing starts at $10 (Per User, Monthly, Freemium).

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Starting From: $10
Pricing Model: Per User, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Teamwork is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Teamwork:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Teamwork Benefits and Insights

Why use Teamwork?

Key differentiators & advantages of Teamwork

Simplify Collaboration: Streamline communication and keep conversations in context with messaging features. Access permissions and determine visibility and access levels for every user. Share content via Notebooks while configuring tasks and notebook notifications.
View the Big Picture: Manage a portfolio of projects and keep everything on track. Centralize critical information on a single board for a complete view of all vital details. Configure data to display on the project board and filter which projects appear. Set up automatic triggers for updating various fields and streamlining workflows.
Find Information Easily: Use tags and filters to quickly access important data. Apply tags to various items and use a color scheme to keep track of different tags. Use filters to narrow down searches to specific elements such as comments, active tasks, project health statuses and more.
Import Data from Other PM Solutions: Transfer data from other modules like Asana, Wrike, Basecamp and Trello. Select users, projects and details to import.
Plan Effectively: Get a comprehensive snapshot of a project using Gantt charts and a calendar. Gain 360-degree visibility into milestones, tasks, deadlines, events and other project components so you can plan each phase accordingly and identify potential bottlenecks.
Manage Projects for Free: Get free usage for up to five years with 100 MB file space, two active projects, subtasks, color themes, limited boards, time tracking and basic functionality. Invite an unlimited number of collaborators.
Enhance Productivity: View each employee’s workload based on projects, tasks, estimated time, completed time and more. Drill deeper by looking at total, active and completed tasks. Distribute workloads evenly among team members.

Industry Expertise

Teamwork provides project management solutions to industries like electronics, IT, engineering, retail, healthcare, telecom, entertainment, sports, e-commerce and more. It supports teams in over 180 countries and is suitable for businesses of any size in any industry.

Teamwork Reviews

Average customer reviews & user sentiment summary for Teamwork:

2055 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Teamwork reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: Teamwork standardizes operations, offers an overview of a company’s performance and is suitable to manage small and large projects, as reported by nearly 89% of the users who mentioned the product's functionality.
Collaborative: Approximately 80% of users who talked about collaboration noted that the system streamlines team collaboration with tabs to add messages, notes, links and comments for each project.
Time-Tracking: Teamwork’s built-in time logging makes billing easier; it monitors project status, time spent on each project and keeps tabs on individual contributors, as reported by 90% of reviewers who referred to time-tracking.
Reporting: The system offers powerful reporting tools with graphical representations and identifies high and low-performing employees, which helps companies support them, as reported by nearly 84% of reviewers who referred to reporting.

Cons

Non-Intuitive: Nearly 77% of reviewers who mentioned usability noted that the system is not intuitive or easy to navigate and requires a steep learning curve and training to understand its capabilities.
Customization: Teamwork doesn’t offer many customization options, custom templates are difficult to locate and menu changes for every function, reported nearly 86% of users who mentioned customizations.
Integrations: The system doesn’t integrate seamlessly with third-party modules, and features like integration with external financial applications are not offered in the free version, as reported by nearly 84% of users who mentioned system integration.

Researcher's Summary:

Teamwork has carved out a niche for itself in the project management software market, attracting a loyal following of users who appreciate its balance of user-friendliness and robust functionality. Reviews highlight Teamwork's intuitive interface and ease of use as major advantages, making it accessible to teams with varying levels of technical expertise. This ease of use is often contrasted with the steeper learning curves associated with competitors like Asana and Monday.com, where the abundance of features can initially overwhelm new users. Teamwork's emphasis on client work management also sets it apart, with features like time tracking, budgeting, and resource allocation directly addressing the needs of client-facing teams. This focus on client work is a key differentiator from more general project management tools like Trello or Basecamp, which may require additional integrations or workarounds to achieve the same level of client management functionality.

While Teamwork receives praise for its core feature set, some users note that it may lack the depth of advanced features found in some competing platforms. For example, while Teamwork offers basic reporting capabilities, it may not provide the same level of customization and in-depth analytics as tools like Zoho Projects or Wrike. Similarly, Teamwork's resource management features, while helpful, may not be as comprehensive as those offered by dedicated resource management solutions. Despite these limitations, Teamwork's strengths in ease of use, client work management, and value for money make it a compelling choice for small to medium-sized businesses, particularly those in client service industries such as marketing, consulting, and design. Its intuitive interface and focus on client-centric features enable teams to efficiently manage projects, collaborate effectively, and deliver exceptional client experiences.

Key Features

Boards: Organize tasks and create workflows that fit with Scrum and Kanban methodologies or your team’s unique processes. Configure column details, set up notifications that trigger with certain actions, set a color for each column, collapse columns and more. Move tasks between columns with simple drag and drop.
Teamwork Timer: Accurately track time spent on projects. Track time automatically; and pause when a computer goes idle and resume when active. Edit the time log to ensure accuracy. Import tasks or add new timers for comprehensive tracking.nbsp;
Dashboards: Get a real-time stream of project updates and notes. Get easy access to data like late tasks, events and milestones. Track project metrics by building dashboards for individual KPIs, including top risks, tasks, logged time (billed vs. unbilled), milestones and more. Position the panel layout with drag-and-drop functionality.
Integrations: Integrate with over 45 popular modules to allow teams to work with their favorite applications. Connect with G Suite programs, Slack, QuickBooks, Zendesk, HubSpot, Dropbox and more. Plug in Zapier to access over 1500 additional applications.
Mobile Apps: Work from anywhere with mobile apps for iOS and Android devices. Desktop apps work with macOS and Windows too.
Risk Register: Minimize potential risks by recording and tracking events that may jeopardize a project. Set probability, impact, status and impact areas for every risk. Include notes on how to mitigate risks. Export the risk register as a PDF or Excel spreadsheet.
Task Management: Create tasks and subtasks that can be assigned to multiple users. Prepare task dependencies, track task history for reporting purposes, add dates, leave comments and more.
Templates: Create reusable templates for a number of different use cases. Include task lists, full projects, default categories, welcome emails for new members, default board columns and default user permissions. Choose items to include in the new project while copying like invoices, time logs, milestones, tasks and more.

Limitations

This product has the following limitations as of writing this review:

Mobile apps are not intuitive.
Cannot be accessed in offline mode.
Requires a steep learning curve.
Reporting is not customizable.
Expensive for small organizations.

Suite Support

Email: To contact support via email, use [email protected]. The support team can be reached 24/7. The website also includes a live chat feature.

Phone: Phone support is available 24/7 every weekday. The main number is +353 21 4307675. The U.S. number is +1 (844) 819-8453.

Training: Self-paced training is available through Teamwork Experts, a compilation of free, online courses. The three courses — essentials, intermediate and advanced — cover all aspects of the software. Upon completing the courses, there’s the option to become a certified Teamwork Expert by taking the paid exam. Courses include lifetime access and support for desktop and mobile devices. Teamwork Projects also has a robust knowledge base of more than 100 help articles that covers topics like settings, integrations, specific capabilities and more.

Tickets: You can submit a ticket by visiting the support page on Teamwork’s website and filling out the simple form.