TurboTenant Reviews & Pricing

by Turbo Tenant | Founded 2015, Fort Collins, Colorado

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What is TurboTenant?

Industry Specialties: Real Estate.

TurboTenant is a comprehensive software solution designed to streamline property management tasks for landlords and property managers. It is particularly well-suited for small to mid-sized property owners and managers in the real estate industry who seek an efficient way to handle tenant applications, lease agreements, rent payments, and maintenance requests. The platform offers unique benefits such as a user-friendly interface, automated rent collection, and tenant screening services, which help save time and reduce administrative burdens.

Popular features include online rental applications, tenant background checks, and marketing tools that allow users to list properties on multiple rental websites simultaneously. TurboTenant also provides a centralized dashboard for tracking property performance and tenant interactions, enhancing overall management efficiency. Compared to similar products, users often highlight TurboTenant's ease of use and affordability as standout qualities.

Pricing details can vary based on the number of units managed and specific features required. For precise pricing information tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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User Sentiment i

Based on 49 reviews:

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#23

TurboTenant is ranked #23 in the Facility Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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TurboTenant Pricing

Based on our most recent analysis, TurboTenant pricing starts at $8 (Monthly, Freemium).

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Starting From: $8.25
Pricing Model: Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

TurboTenant is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TurboTenant:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TurboTenant Benefits and Insights

Why use TurboTenant?

Key differentiators & advantages of TurboTenant

Time Efficiency: Automate repetitive tasks like rent collection and tenant screening, freeing up valuable time for other responsibilities.
Cost Savings: Reduce expenses associated with traditional property management services by utilizing a more affordable software solution.
Enhanced Communication: Streamline interactions with tenants through integrated messaging features, ensuring clear and timely communication.
Improved Tenant Screening: Access comprehensive background checks and credit reports to make informed decisions about potential tenants.
Centralized Document Management: Store and organize all property-related documents in one secure location, making it easy to retrieve important information when needed.
Online Rent Payments: Offer tenants the convenience of paying rent online, reducing the risk of late payments and improving cash flow.
Maintenance Tracking: Keep track of maintenance requests and work orders efficiently, ensuring timely resolution of issues and tenant satisfaction.
Marketing Tools: Utilize built-in marketing features to advertise vacancies on multiple platforms, reaching a wider audience and filling units faster.
Financial Reporting: Generate detailed financial reports to monitor income and expenses, aiding in better financial planning and decision-making.
Legal Compliance: Stay compliant with local and federal regulations by using standardized lease agreements and keeping accurate records.
Tenant Retention: Enhance tenant satisfaction through efficient management practices, leading to higher retention rates and reduced turnover.
Scalability: Easily manage multiple properties within the same platform, making it simple to scale your property management business as it grows.

Industry Expertise

TurboTenant is a property management software best suited for landlords who manage multiple properties or apartment buildings. It offers basic features for managing rentals, including listing properties, collecting rent, and basic accounting. The software is particularly well-suited for experienced landlords who are comfortable with self-management and prefer a cost-effective solution.

TurboTenant Reviews

Average customer reviews & user sentiment summary for TurboTenant:

49 reviews

96%

of users would recommend this product

TurboTenant has a 'excellent' User Satisfaction Rating of 96% when considering 49 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of TurboTenant reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: TurboTenant is praised for its user-friendly interface, which makes managing rentals simple, even for those new to property management software.
Full Suite of Features: TurboTenant offers a comprehensive set of tools, including rent payments, tenant screening, property marketing, and maintenance request management, streamlining many aspects of being a landlord.
Cost-Effective Solution: TurboTenant is often lauded for its affordability, especially for landlords with multiple properties, as it provides significant value at a competitive price point.
Excellent Communication Tools: TurboTenant facilitates communication between landlords and tenants through a dedicated messaging system, allowing for seamless exchange of information, maintenance requests, and important documents.

Cons

Limited Customization: Lease agreements and other documents may appear atypical and offer few customization choices.
Security Concerns: There are reported cases of accounts being locked without clear explanations, leading to user frustration.
Customer Service Issues: Some users have reported challenges with customer service, particularly concerning account verification and support responsiveness.

Researcher's Summary:

Is TurboTenant the key to unlocking stress-free property management? User reviews from the past year paint a mixed picture, highlighting both its strengths and drawbacks. TurboTenant shines in its user-friendliness and comprehensive features, particularly for advertising and rent collection. Landlords praise its intuitive interface, making it a breeze to navigate even for those new to property management software. The platform's robust advertising features, including syndication across multiple platforms, are a major draw, with users reporting an average of 28 leads per listing. This directly addresses a key pain point for landlords - attracting potential tenants. However, TurboTenant's customer support emerges as a consistent sore spot. Users frequently cite difficulties in contacting support and slow response times, particularly on the free plan. While the free plan offers a generous suite of features, the limited support can be frustrating for landlords seeking assistance. This disparity in experience between the free and premium plans is a crucial factor for potential users to consider.

Despite these shortcomings, TurboTenant's affordability and ease of use make it a popular choice for landlords, especially those with smaller portfolios or new to the rental market. Its intuitive design and comprehensive features streamline many aspects of property management, making it a valuable tool for both novice and experienced landlords seeking an efficient and budget-friendly solution. However, those who prioritize responsive customer support or require more advanced features might find other platforms more suitable.

Key Features

Notable TurboTenant features include:

Online Rental Applications: Streamline the tenant application process with customizable online forms that can be filled out and submitted electronically.
Tenant Screening: Conduct comprehensive background checks, including credit reports, criminal history, and eviction records, to ensure you select reliable tenants.
Rent Payments: Facilitate secure online rent payments, allowing tenants to pay via ACH or credit card, and automate rent collection to reduce late payments.
Marketing Tools: Create and syndicate professional property listings across multiple platforms such as Zillow, Realtor.com, and Facebook Marketplace to reach a wider audience.
Lease Agreements: Generate state-specific lease agreements that comply with local laws and regulations, and allow for electronic signatures to expedite the leasing process.
Maintenance Requests: Enable tenants to submit maintenance requests online, and track the status of each request to ensure timely resolution.
Tenant Communication: Use built-in messaging tools to communicate with tenants directly through the platform, keeping all correspondence organized and easily accessible.
Expense Tracking: Monitor and categorize property-related expenses to simplify financial management and prepare for tax season.
Document Storage: Securely store important documents such as lease agreements, inspection reports, and receipts in a centralized digital repository.
Tenant Portal: Provide tenants with a dedicated portal where they can view their lease details, make payments, and submit maintenance requests.
Customizable Templates: Utilize a variety of templates for notices, lease agreements, and other documents to save time and ensure consistency.
Reporting and Analytics: Access detailed reports on rental income, expenses, and tenant performance to make informed decisions about your property management strategy.
Mobile Accessibility: Manage your properties on-the-go with a mobile-friendly interface that allows you to access key features from any device.