Training Resources

Zego is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zego:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zego Benefits and Insights

Why use Zego?

Key differentiators & advantages of Zego

Enhance Resident Experience: Offer smart apartment technology and design branded mobile apps for residents to control the entire living experience from move-in to lease renewal or vacancy.
Boost NOI: Always keep properties ready to rent with payments cleared, tasks updated, and quick interactions between residents, managers, staff and owners.
Empower Staff Members: Allow doormen, housekeepers and other staff to onboard the platform, notify residents on task status, and receive feedback. Zego Smart offers app-based control of common-areas and vacant units.
Improve Brand Reputation: Attract modern renters and improve digital curb appeal by offering property-wide WiFi and smart devices to control locks, access codes, lights and temperature. Residents can control their smart home devices via the mobile app.
Ensure Security: Protect sensitive data with a PCI Level 1 compliant platform that uses 256-bit encryption. Commission SSAE18 process review by external audits annually.

Industry Expertise

Serves property management businesses of every type and size.

Zego Reviews

Average customer reviews & user sentiment summary for Zego:

19 reviews

79%

of users would recommend this product

Key Features

Zego Pay: Offer multiple payment options, including debit and credit cards, e-checks, digital wallets, check scan and cash. Collect rent into a single account irrespective of payment mode, and simplify reconciliation by collecting rent into multiple bank accounts. Residents can automate the rent payment cycle and set reminders.
Zego Utility: Maximize utility expense recovery and boost operational efficiency by automating invoice auditing, accounts payable and resident billing, and creating intelligent workflows. With individualized billing and submetering, charge residents based on their actual utility consumption. Save time, avoid billing errors, monitor theft and get notified about delinquency within a day.
Mobile Doorman: A customizable app for Android and iOS helps residents pay rent and utility bills, submit maintenance requests, communicate with on-site staff, receive notifications, allow guests entry, submit reservation requests and connect with communities, owners or managers.
Zego Smart: Connect residents to their smart homes and manage their experience from a single platform. Stay competitive by providing a package of smart-apartment devices and property-wide WiFi. Expedite the unit turnover process by enabling self-guided tours and digitizing access keys.
Integrations: Save time and streamline workflows through integrations with popular apps such as Yardi, MRI, Rent Manager, ResMan, CoreLogic, 365 Connect and more.

Limitations

At the time of this review, these are the limitations according to user feedback:

Zego Pay charges a 2.75% commission on every digital transaction.

Suite Support

The vendor website provides articles, case studies, occasional webinars, blogs and eBooks on various topics, including property management, resident management, market trend and more.

Email: Not specified.

Phone: Not specified.

Training: Not specified.

Tickets: Raise tickets from the vendor website’s “support” section, with vendor support available throughout the year.

Zego Reviews & Pricing

What is Zego?

#21