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#19

Crelate is ranked #19 in the Candidate Relationship Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Crelate Pricing

Based on our most recent analysis, Crelate pricing starts at $99 (Per User, Monthly).

Price
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Starting From
$99
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Crelate is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Crelate:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Crelate Benefits and Insights

Why use Crelate?

Key differentiators & advantages of Crelate

  • Manage the Candidate Pipeline: With workflow automation, applicant tracking capabilities and more, users can manage and visualize the entire candidate pipeline. This simplifies the recruiting process, reducing manual labor and saving time. 
  • Optimize Operations: Data management capabilities give users insight into their applicant data.  
  • Collaborate with Colleagues: The centralized system for tracking applicants, task management capabilities and note-taking tools encourage collaboration among colleagues. 
  • Stay in-the-know:  With note-taking capabilities, automated reminders and scheduling tools, Crelate is designed to ensure that its users never forget an applicant, appointment or anything else involved in the recruiting process.  

Industry Expertise

Crelate serves recruiting, consulting and staffing agencies.

Synopsis of User Ratings and Reviews

Based on an aggregate of Crelate reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customizable: Users appreciate the ability to tailor the platform to their specific workflows and preferences, including custom fields, pipelines, and automations.
  • ATS + CRM: Crelate effectively combines applicant tracking (ATS) and customer relationship management (CRM) functionalities, providing a comprehensive solution for managing both candidates and client relationships.
  • Integrations: The platform offers various integrations with popular tools such as Outlook, Gmail, and LinkedIn, streamlining workflows and enhancing productivity.
  • Reporting: Crelate provides robust reporting capabilities, enabling users to gain insights into their recruitment processes, track key metrics, and make data-driven decisions.

Cons

  • Customization Limitations: The platform's customization options might not be sufficient for complex workflows or unique recruitment processes, potentially requiring workarounds or compromises.
  • Usability Challenges: Some users find the interface to be less intuitive than other applicant tracking systems, leading to a steeper learning curve and potential inefficiencies.
  • Reporting Functionality: While Crelate offers reporting capabilities, some users note that generating specific or customized reports can be cumbersome, potentially hindering data analysis and decision-making.

Researcher's Summary:

Crelate seems to be a bit of a mixed bag, with users highlighting both its strengths and weaknesses. On the plus side, it's lauded for its robust customization options, allowing businesses to tailor the platform to their specific workflows and needs. The applicant tracking system and built-in email capabilities are also a hit, streamlining communication and keeping everything organized in one place. However, users point out that Crelate can have a steep learning curve, especially for those new to applicant tracking systems. The interface, while customizable, is sometimes described as clunky and outdated. Some users also mention occasional glitches and a lack of certain advanced features found in competitors like Bullhorn and JobAdder.

So, who's the ideal candidate for Crelate? It appears to be a good fit for small to medium-sized businesses that value customization and an integrated experience for applicant tracking and communication. Larger enterprises or those needing cutting-edge features might find it lacking. Ultimately, it's crucial to weigh the pros and cons against your specific requirements before making a decision. Remember, the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and user reviews.

Key Features

  • Candidate Data Management: Crelate allows users to organize candidate information in a way that makes sense for them. Candidate data can be divided up with tags, activities, notes and tasks. A drag-and-drop workflow allows users to customize the tracking process for their applicants.  
  • Data Visualization: The dashboard and UI provide users with an understanding of their applicant data. The system can color code, add gradients and tags, and automate the recruiting workflow. 
  • Applicant Activity Stream: With the applicant tracking stream, users can manage all interactions with applicants. It comes with tools for collaboration, note-taking, scheduling and interviewing. 
  • Recruiting Workflow: Manage, assign and remind users of tasks. Workflow automation helps users save time on repetitive recruiting tasks. 
  • Boolean Search: Advanced boolean searches allow users to search by tag, save search criteria and quickly take action on results. 
  • Email Applicant Tracking: Crelate integrates with your email provider of choice. Users can parse resumes and contacts, send bulk emails, create templates, view open and click rates, schedule email campaigns and send meeting invitations that sync with the calendar tool.  

Limitations

Some of the product limitations include:

  • Doesn't allow searching for candidates by their skills.
  • The mobile app doesn't support all the web functions, for example, accessing reports.
  • Has limited capability to send bulk email and messages for email marketing.
  • Doesn't always recognize if a profile already exists or not.

Suite Support

mail_outlineEmail: There is no support email address available at this time.
phonePhone: Call 443-569-8262 – Ext. 2 Monday through Friday at 8:30 a.m. EST to 8:00 p.m. EST for support.
schoolTraining: Users have access to a searchable knowledge base with a help button function and a customer portal which can be accessed 24/7.
local_offerTickets: For the fastest service and support outside of scheduled business hours, users can submit support tickets through the Crelate Application.