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What is SilkRoad Recruiting?

Industry Specialties: Serves all industries

SilkRoad Recruiting is a cloud-based Applicant Tracking System (ATS) that delivers an engaging candidate experience and makes it easy for users to attract, screen and hire the best talent across various job boards and social media platforms.

It serves organizations of different sizes and complexities to engage, retain and grow talent. It delivers a seamless candidate experience throughout the hiring process with a streamlined and innovative UI.
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#18

SilkRoad Recruiting is ranked #18 in the Recruitment Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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SilkRoad Recruiting Pricing

Based on our most recent analysis, SilkRoad Recruiting pricing starts in the range of $100 - $500.

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Training Resources

SilkRoad Recruiting is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SilkRoad Recruiting:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SilkRoad Recruiting Benefits and Insights

Why use SilkRoad Recruiting?

Key differentiators & advantages of SilkRoad Recruiting

  • Attract Candidates: Attract candidates by delivering an exceptional candidate experience. Create a tailored candidate experience that communicates the culture and values of an organization effectively. 
  • Reach Qualified Talent Quickly: Reach the qualified candidates quickly and effectively through an unparalleled job distribution network. Hiring managers can review candidates, create and distribute a digital offer and launch the onboarding process from one place. 
  • Globalize the Hiring Process: Deliver a global experience with a brand presence, and content and messaging tailored to specific geographic locations.This will attract candidates from different locations, creating a diverse workforce. 
  • Sustain Employee Engagement: Encourage employee engagement with learning opportunities for skills development. Provide recognition when individual employee contributions help achieve the overall organizational goals. Engaged employees find innovative ways to improve performance and thus drive business revenue. 
  • Implement Continuous Feedback: Provide consistent employee performance feedback. This ensures the employees are aligned with the organizational goals 
  • Secure Data Connections: Securely sync HR data to the core business systems. The fast, seamless connections minimize costs and facilitate a straightforward data exchange process.  

Industry Expertise

It serves various industries like information technology and services, airlines, automotive, financial, education, healthcare, manufacturing, retail and professional services. It boasts 25 million onboarding experiences across 2000 clients in 90 countries and 28 languages with 16+ years of talent management expertise.

SilkRoad Recruiting Reviews

Average customer reviews & user sentiment summary for SilkRoad Recruiting:

User satisfaction level icon: good

279 reviews

75%

of users would recommend this product

SilkRoad Recruiting has a 'good' User Satisfaction Rating of 75% when considering 279 user reviews from 5 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of SilkRoad Recruiting reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customer Support: The customer support team is proactive in handling user queries, according to 71% of users.
  • User-Friendly: According to 71% of users who reviewed this pro, the solution is user-friendly. It is easy to navigate the system and understand the basic functions.
  • Cost-effective: About 100% of users who mentioned this pro said it is more cost-effective than other solutions on the market.
  • Integration: Regarding this feature, approximately 67% of users said that it facilitates smooth integration with disparate systems.

Cons

  • Reporting: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.

Researcher's Summary:

Although the solution addresses the basic needs for recruitment, some users complain it focuses more on the performance management and onboarding processes than the recruiting process. It has limited reporting and search capabilities compared to the other solutions in the market. Most users believe UI and UX should be more intuitive to facilitate ease of use.

Key Features

  • Security: CIS TOP 20, NIST and ISO 27000 information security standard framework preserves data confidentiality and integrity. It curbs malicious behavior with industry-leading anti-malware solutions. 
  • Performance Management: Give employees frequent and unbiased performance feedback to engage them at every inflection point. The platform can accommodate multiple performance methodologies. 
  • Succession Planning:  Identify critical positions to be filled and create talent pools with specific metrics. 
  • Human Capital Management: Access learning and development plans that align with business objectives. Deliver customized curriculum employees can access on any device. 
  • Interview Scheduler: Check the availability status of the interviewee with the Interview Scheduler and its ActiveX component.  

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  It’s not up-to-date for tablets and smartphones 
  •  Interview Scheduling feature doesn’t work with MacBook 
  •  It doesn’t provide a social media integration option 

Suite Support

mail_outlineEmail: Contact the support team at [email protected] for technical assistance.
phonePhone: Reach the support team on phone at various locations including the US, Australia, France, India, Indonesia, New Zealand, Philippines and the UK.
schoolTraining: Guides and webinars are conducted frequently.
local_offerTickets: There is no ticketing information available at this time.

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