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#17

Chiron Health is ranked #17 in the Telepsychiatry Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Training Resources

Chiron Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Chiron Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Chiron Health Benefits and Insights

Why use Chiron Health?

Key differentiators & advantages of Chiron Health

  • Enhance Efficiency: Automate workflows to practice peak efficiency and allow staff to focus on revenue-driven tasks. 
  • Improve Patient Retention: Offer a portfolio of care services to increase patient satisfaction and retention. 
  • Increase Revenue: With better services and customer retention, grow the business quickly. Increase the number of patients coming in each day and improve the bottom line.  
  • Mobile-friendly: Access files and make video calls from any mobile device, including iOS and Android. 

Industry Expertise

Takes care of telemedicine needs of clinics and hospitals of all sizes.

Chiron Health Reviews

Average customer reviews & user sentiment summary for Chiron Health:

User satisfaction level icon: good

36 reviews

76%

of users would recommend this product

Key Features

  • Secure Video: Remain compliant with HIPAA regulations while conducting secure, virtual health care appointments. 
  • BAA: Provide each patient with a business associate agreement. Receive signed BAAs digitally.  
  • Patient Notifications: Send automated emails to patients after scheduling a video appointment. Prompt patients to set up an account or join an appointment. 
  • Patient Marketing: Send information about telemedicine features to existing patients. Inform patients that secure video appointments are available in addition to in-person visits. 
  • Patient Workflow: Streamline the patient experience with automated notifications and a virtual waiting room to provide a familiar experience for clients. 
  • In-app Support: Receive live support using in-app chat functionality. Providers and patients can access chat support. 
  • Custom Branding: Customize color schemes and add a logo to extend existing practice branding into the digital sphere. 
  • EHR Integration: Seamlessly connects to EHRs to incorporate telemedicine into existing workflows. Instantly sync scheduling, billing, insurance and other important information to management systems.  
  • Scheduling: Input virtual appointment details directly into an EHR. Maintain workflow consistency by managing telehealth and in-person appointments in one place. 
  • Eligibility Checks: Check patient insurance eligibility for telemedicine services. Sync insurance information and automatically perform eligibility checks. 
  • Patient Web Pages: Customize a dedicated patient web page to deliver information and promote telemedicine to clients. 
  • Guaranteed Reimbursement: Gain peace of mind for private insurance payer reimbursement by submitting claims through a telemedicine rules engine. Guarantees to pay claims denied by insurance providers. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Setup and implementation process can be cumbersome. 
  •  Doesn’t work with systems with poor bandwidth and high latency. 
  •  Insurance document verifications can be time-consuming. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: (800) 768-8131.
schoolTraining: Access articles and videos detailing how to use different product features, custom training and assisted implementation on the vendor’s website.
local_offerTickets: No information available.
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