Healthie Reviews & Pricing

by Healthie | Founded 2016, New York, NY

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Categories:

Telemedicine Software
EHR Software
EMR Software
HIPAA Compliant Video Conferencing Software
Medical Practice Management Software
Telehealth Platforms
Telepsychiatry Software
...

What is Healthie?

Industry Specialties: Dietitians, Health Coaches, Physical Therapists, Lactation Consultants, Naturopaths, Occupational Therapists, Chiropractors

Healthie is a cloud-hosted solution designed for practitioners in the health and wellness industry to enhance, manage and launch client care. It offers charting, appointment scheduling, billing, video conferencing, goal setting and tracking. It helps nutritionists, dietitians and health coaches schedule appointments and allow clients to make online bookings using an embedded calendar.

Two-way video calling helps health care professionals efficiently follow up on client progress. Users can sync calendars with Google, iCal and Outlook for real-time updates and to avoid overbookings. It sends automatic appointment reminders to clients, facilitates communication between clients and health care providers while sending out message blasts to large groups. Customizable chart templates are available in common formats like SOAP and ADIME.

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User Sentiment i

Based on 59 reviews:

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Product Screenshots and Videos

#13

Healthie is ranked #13 in the Telemedicine Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Healthie Pricing

Based on our most recent analysis, Healthie pricing starts at $45 (Monthly, Freemium).

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Starting From: $45
Pricing Model: Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Healthie is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Healthie:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Healthie Benefits and Insights

Why use Healthie?

Key differentiators & advantages of Healthie

Personalize Onboarding: Streamline the admission process with customized questionnaires and electronic forms sent directly to patients.
Simplify Appointment Scheduling: Provide patients the freedom to book their appointments online according to their convenient time slots.
Optimize Payment: Simplify payment options by activating online modes. In addition, offer subscription-based services to engage more customers.
Increase Revenue: Leverage the one-stop-shop benefits such as a client engagement portal and electronic paperworks to attract more customers.

Industry Expertise

Healthie specializes in the healthcare industry, particularly in supporting professionals in telemedicine, electronic health records (EHR), and behavioral health. It is best suited for dietitians, nutritionists, health coaches, and other wellness professionals who require a comprehensive platform to manage client interactions, streamline administrative tasks, and enhance patient care through integrated health solutions.

Healthie Reviews

Average customer reviews & user sentiment summary for Healthie:

59 reviews

86%

of users would recommend this product

Healthie has a 'great' User Satisfaction Rating of 86% when considering 59 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Healthie reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Scheduling: Users praise the platform's intuitive calendar interface, which simplifies appointment scheduling and reduces administrative burden for both practitioners and clients.
Client Engagement Tools: Features such as secure messaging, document sharing, and food logging resonate with users, as they foster closer client relationships and support ongoing communication outside of scheduled sessions.
Customizable Experience: Healthie's flexibility to tailor branding, forms, and workflows to individual business needs is frequently commended by users seeking a personalized touch.
Billing and Insurance: The platform's integrated billing features, including support for insurance claims, streamline financial operations and reduce administrative hassles for practitioners.

Cons

Limited Functionality: Users express frustration with limitations in charting, billing, and telehealth features. They desire more customizable options and advanced tools for a smoother workflow.
Technical Issues: Users cite experiencing glitches, error messages, and occasional system outages, impacting appointment scheduling, billing, and client communication.
Customer Support Challenges: Response times for support requests are a common concern. Some users express dissatisfaction with the level of technical expertise and helpfulness from customer service.

Researcher's Summary:

Is Healthie a picture of perfect health for healthcare providers, or does it need a checkup? User reviews from the past year indicate that Healthie is a robust platform with a generally positive reception. Users rave about its user-friendliness, highlighting the platform's intuitive design and helpful tutorial videos that enable a quick start for healthcare practitioners. The software shines with its comprehensive suite of features, including telehealth capabilities, electronic health record (EHR) management, and tools specifically designed for behavioral health. Users particularly appreciate the customization options, allowing them to tailor the platform to their specific needs, whether they offer fitness, nutrition, or wellness services. A standout strength is Healthie's exceptional customer support, praised for its proactive approach in addressing user queries and ensuring a smooth experience.

However, no software is without its shortcomings. Some users have expressed that Healthie's billing feature, while functional, could be more intuitive and robust, especially for practices dealing with complex insurance claims. While Healthie offers a degree of integration with third-party applications, users note that expanding these integrations would further enhance the platform's versatility. Overall, Healthie emerges as a top contender in the healthcare software market. Its strengths lie in its user-friendliness, comprehensive features, and stellar customer support. While the billing functionality could benefit from some improvements and expanded integrations, Healthie proves to be a valuable asset for healthcare providers looking to streamline their practice management, telehealth services, and client engagement. Its adaptability makes it suitable for a wide range of healthcare professionals, from dietitians and therapists to physicians and wellness coaches.

Key Features

Client Engagement Portal: Communicate directly to a client’s individual portal. View and respond to clients’ entries, such as food logs and journals, to provide feedback in real time.
- Secure Messaging: Maintain HIPAA compliance using secure, text-based messaging features.
- Synced Wearable Devices: Sync personal, wearable devices to an account, such as Fitbit, Google Fit and Apple Health, to automatically track data.
- Metrics Logging: Clients and providers can log data using built-in or custom metrics to monitor health trends.
Electronic Paperwork: Send paperwork to clients to complete and sign electronically. Track intake progress and receive notifications when forms are completed.
Scheduling: Set recurring and one-time availability, appointment types and location, whether in-person or virtually, so clients can book appointments online.
- Synced Calendars: Sync your schedule to personal calendars, such as Google, iCal and Outlook.
- Automated Reminders: Send appointment reminders and confirmations to clients using SMS messages, emails and push notifications.
Wellness Programs: Offer online programs with fixed or rolling start dates, create a drip-out feed for content and add individual programs to specific client profiles.
Telehealth: Virtually communicate with clients using a web portal or mobile app. Access client information, charts and forms and take notes in the same portal while conducting appointments. Providers can use screen sharing functionality to provide information to clients.
- Secure Video: Video appointments are end-to-end encrypted to ensure providers adhere to HIPAA regulations.
- Webinars: Upload recorded materials to share with clients and team members or add to purchasable packages.
- Group Sessions: Hold group sessions for clients using HIPAA-compliant Zoom directly from the platform without linking your personal Zoom account.
Billing: Send invoices and receive payments electronically. Uses PCI-compliant Stripe software to process and deliver payments directly to the bank account on file.
- Subscription Services: Customize services to include recurring fees at specific time intervals that are automatically charged to a client’s account.
- Add-on Packages: Create content and service packages for clients to purchase in addition to a base package.
- Notifications: Receive notices for failed transactions or when a card on file is about to expire.
Insurance and Superbills: Auto-fill features assist in generating superbills and CMS-1500 forms to submit claims for insurance reimbursement.
Mobile App: Clients and providers can access health and wellness portals using a free mobile app compatible with iOS and Android.
Cloud-based EHR: Manage business and client information from anywhere using a secure, HIPAA-compliant EHR platform.
- Templates: Standardize care across team members using common templates, such as ADIME and SOAP, or create custom templates.
API: Purchase this package to allow access to the API. Build a custom telehealth and wellness EHR platform using the foundation set out in the API to tailor the platform to a practice’s specific needs.