swyMed Reviews & Pricing

by swyMe | 2013, Lexington, MA

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Overview Pricing Benefits Reviews Features

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What is swyMed?

Industry Specialties: Serves all industries.

swyMed focuses on expanding telemedicine. The solution sets up fast, highly-reliable video connections between patients and doctors. It overcomes network connectivity barriers with video calling in low bandwidth environments. It caters to telehealth clinics and hospitals of all sizes.

It offers features such as online forms, treatment planning and more.

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DEPLOYMENT

PLATFORM

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swyMed Pricing

Based on our most recent analysis, swyMed pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Per Feature, Quote-based
Free Trial: Yes, Request for Free

Training Resources

swyMed is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for swyMed:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

swyMed Benefits and Insights

Why use swyMed?

Key differentiators & advantages of swyMed

Improved Patient Access: Enables patients in remote or underserved areas to receive timely medical consultations without the need for travel.
Enhanced Care Coordination: Facilitates seamless communication between primary care providers, specialists, and other healthcare professionals, ensuring a cohesive treatment plan.
Reduced Healthcare Costs: Minimizes expenses related to patient transportation, hospital readmissions, and in-person consultations, leading to overall cost savings for both providers and patients.
Increased Efficiency: Streamlines administrative tasks and reduces the time spent on scheduling and follow-ups, allowing healthcare providers to focus more on patient care.
Real-Time Data Sharing: Allows for the immediate exchange of medical records, test results, and imaging, which accelerates diagnosis and treatment decisions.
Enhanced Patient Satisfaction: Provides a convenient and flexible option for patients to receive care, leading to higher satisfaction and better adherence to treatment plans.
Scalability: Easily adapts to the growing needs of healthcare organizations, whether expanding services to new locations or increasing the number of users.
Emergency Response: Offers rapid access to medical expertise during emergencies, potentially improving patient outcomes in critical situations.
Continuity of Care: Ensures ongoing monitoring and follow-up care for chronic conditions, reducing the likelihood of complications and hospitalizations.
Compliance and Security: Adheres to stringent healthcare regulations and standards, ensuring patient data is protected and privacy is maintained.
Customizable Solutions: Provides tailored options to meet the specific needs of different healthcare settings, from small clinics to large hospital networks.
Training and Support: Offers comprehensive training and ongoing support to ensure healthcare providers can effectively utilize the platform and maximize its benefits.

Industry Expertise

SwyMed specializes in providing robust telemedicine solutions, particularly excelling in areas where connectivity is a challenge. Its industry expertise lies in delivering reliable, high-quality video consultations across various healthcare settings, including rural health, home health, and emergency medical services. This makes it best suited for healthcare providers and organizations that operate in remote or underserved areas, where traditional telemedicine technologies might struggle due to poor internet connectivity. SwyMed's ability to offer consistent performance in such environments ensures that healthcare professionals can provide timely and effective care to their patients, regardless of location.

Synopsis of User Ratings and Reviews

Based on an aggregate of swyMed reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simplified Scheduling: Users praise swyMed for its easy appointment scheduling process, highlighting the convenience of booking appointments online or through the app.
Reduced Wait Times: Many users appreciate the shorter wait times compared to traditional in-person doctor visits, emphasizing the platform's efficiency in connecting them with healthcare providers promptly.
Accessibility and Convenience: swyMed's accessibility from various locations and devices is a significant advantage for users. They value the flexibility of attending appointments from home, work, or even while traveling.

Cons

Technical Issues: Users have reported experiencing technical glitches, such as difficulty logging in, problems with video and audio quality, and the platform crashing.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors, leading to longer wait times for appointments.
User Interface: A number of users have found the platform's interface to be unintuitive and difficult to navigate.

Researcher's Summary:

User reviews from the past year suggest that swyMed is a capable telemedicine software platform, but it's not without its issues. Users praise swyMed for its user-friendly interface and comprehensive features, particularly highlighting its appointment management capabilities as a major plus. They also appreciate its affordability compared to competitors like Doxy.me and Teladoc, making it an attractive option for smaller practices or individual providers.

However, a recurring complaint is the lack of reliable customer support. Users report slow response times and unhelpful assistance, which can be a major drawback, especially for those new to telemedicine or encountering technical difficulties. This shortcoming raises concerns about swyMed's reliability and could be a dealbreaker for practices that require responsive support. Overall, swyMed seems best suited for smaller practices or solo providers who prioritize affordability and ease of use and are less reliant on prompt customer support. Larger practices or those requiring robust technical assistance might find swyMed's shortcomings too significant to overlook.

Key Features

Online Forms: Cut costs and improve practice efficiency by providing patients access to forms online. Experience shorter check-ins and a positive increase in patient experience due to shorter wait times.
DOT Xstream: Leverage a smart telemedicine backpack to get a satellite signal in remote locations to deliver care seamlessly.
Video Conferencing: Enable doctors and patients to connect through high-quality and fast video calling to get quicker diagnoses from their homes and offices.
Treatment Plans: Customize and send remote treatment plans directly to patients. Make additions and changes according to their needs remotely.
Multi-Monitor Sharing: Include or exclude multiple video monitors according to doctors’ and clinical needs. Doctors can pull out patient details on one and attend calls on another to protect data confidentiality.
DOT Mini: Overcome bandwidth limitations with an enterprise hotspot and set up telemedicine calls from anywhere, anytime.