BluJay TMS Reviews & Pricing

by BlueJay Solutions | Founded 2000, Austin, TX

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Overview Pricing Benefits Reviews Features

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What is BluJay TMS?

Industry Specialties: Retail, Manufacturing, Distribution

BluJay TMS, acquired by e2open in 2021, is a cloud transport management solution that simplifies and improves freight shipping. It tackles everything from selecting carriers and negotiating rates to tracking shipments and confirming deliveries. It benefits logistics managers, shipping coordinators and procurement specialists.

The cloud's flexibility lets businesses scale without costly physical installations. It suits a variety of operations, from mid-size shippers to big companies with complex carrier requirements. Pricing depends on the features and functions businesses need.

Users praise its user-friendly interface and ease of use. Many appreciate the extensive features that streamline shipping. Real-time shipment tracking and automatic carrier selection are often mentioned as helpful advantages.

However, occasional system stability issues exist. The high cost, due to unclear pricing, is a barrier for small businesses. Some reviewers also mention a slight learning curve.

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User Sentiment

Based on 23 reviews:

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BluJay TMS Pricing

Based on our most recent analysis, BluJay TMS pricing starts at $15,000 (Annually).

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Starting From: $15,000
Pricing Model: Annually
Free Trial: No

Training Resources

BluJay TMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BluJay TMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BluJay TMS Benefits and Insights

Why use BluJay TMS?

Key differentiators & advantages of BluJay TMS

Simplify Shipping: Centralize carrier selection, rate negotiation and shipment tracking. Streamline workflows by integrating shipping solutions with existing material handling systems. Use all modes of transportation to stay flexible.
Reduce Costs: Get competitive rates with automated carrier selection. Cut shipping costs with efficient freight bill auditing and payment processing.
Use Real-Time Visibility: Gain instant insights into shipments with real-time tracking to proactively address delays.
Improve Collaboration: Collaborate with shippers, carriers and other supply chain partners for higher efficiency and fewer errors.
Adopt Analytics and Reporting: Use robust analytics and reporting capabilities to gather valuable insights into transportation performance and make data-driven decisions.
Access via Mobile Devices: Download the MobileSTAR app on iOS and Android for customer tracking and shipment management. Access the Global Trade Network anywhere, anytime.

Industry Expertise

BluJay TMS understands that businesses have different shipping needs.

It simplifies delivery handling for stores, warehouses and dropshippers to speed up. This ability gets products to customers quicker and keeps store shelves full.

BluJay TMS provides manufacturers with constant visibility into raw materials coming in and finished products going out to improve supply management and avoid production delays.

It supports food and drink businesses by planning the best routes and picking the best carriers to get things delivered fast and at the right temperature. It can also help businesses follow all the food safety rules.

BluJay TMS Reviews

Average customer reviews & user sentiment summary for BluJay TMS:

23 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of BluJay TMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Carrier Network: All users agreed that BluJay TMS lets them access a wide network of high-quality carriers.
Inventory Management: All users appreciated the inventory management module, which gave them control and visibility into moving items.
Tracking and Visibility: All users commended the product for its end-to-end shipment tracking capability.
Integration: 75% of users said that the system integrated seamlessly with other systems, especially SAP.

Cons

Customer Service: All users reported that service request resolutions are too lengthy.
Reporting and Analytics: 75% of users said that its reporting features aren't up to par as extracting reports is complicated.

Researcher's Summary:

BluJay TMS caters to the specific needs of diverse industries. It offers a range of specialized features that help companies streamline their shipping processes, reduce costs and enhance collaboration. The platform comes with robust features such as multimodal freight management, automated carrier selection, real-time shipment tracking and the BluDex Transportation Index, which allows for trend analysis.

Users praised the platform for its outstanding carrier network, inventory management and tracking features. However, some noted issues with customer service and the complexity of reporting features.

Overall, BluJay TMS is highly regarded for its ability to integrate seamlessly with existing systems, especially SAP, and for its real-time compliance screening service for international dealings.

Whether the user is an eCommerce business, a manufacturer, or a distributor, BluJay TMS provides a flexible and scalable solution to manage transportation needs. With its advanced features and user-friendly interface, it takes the complexity out of logistics and lets businesses focus on growth.

Key Features

Transportation Management: Blujay TMS manages multimodal freight. It tracks shipments, manages carriers and optimizes planning. It also supports rating, routing and load building. Manage the entire shipping process from a single platform, from carrier selection to delivery confirmation.
Carrier Selection: It automates carrier selection based on specific needs for competitive shipment rates. It manages orders and cross-docking, offers container tracking and includes import/export management features.
Shipment Visibility: BluJay TMS helps track shipments in real time. It integrates with carrier networks to collect data. It provides shipment location, status and potential delay information, along with alerts and notifications.
BluDex Transportation Index: This tool collects data from millions of market transactions for an up-to-date look at transportation trends. It prevents risks like accepting low rates or working with unreliable carriers and ensures compliance with pricing policies and regulations.
Compliance Screen: Denied Party Screening is a real-time compliance screening service for international or domestic transactions. It checks for restricted parties, embargoed countries and export licenses, with optional notifications and audit trails for internal management. Automatic updates keep users compliant with changing laws.
Freight Bill Audit: BluJay TMS automates workflows to improve overall speed and efficiency. It works with carrier systems to gather data electronically, checks payments beforehand and takes care of issues, reducing the need for manual work. It also helps ensure that invoices are correct and paid on time.

Approach to Common Challenges

Visibility and Analytics: Losing track of shipments can cause delays and disrupt entire supply chains. BluJay TMS offers shipment visibility into the location and status of cargo throughout its journey. This visibility into shipment data, transportation operations and performance metrics supports data-driven decision-making.
Integration With External Systems: BluJay TMS connects to all other business tools, like carrier systems and warehouse programs. Integrating with a WMS enables effective shipping planning and execution and provides real-time visibility into inventory levels. It logs shipment details, rates and invoices automatically, reducing errors.
Manual Work and Errors: The system automates freight bill management and payment processing tasks such as data capture, pre-payment audits and exception handling. With reduced manual work and errors, businesses can focus on other critical tasks.