C.H. Robinson Reviews & Pricing

Key Features

Services for Shippers

• Freight: Access customized solutions to handle multiple freight shipment types.
  • Air: Includes space and scheduling services through passenger and cargo planes using existing carrier relationships. The Global Carrier Management program provides consistent access to daily departure schedules for all air freights.
  • Flatbed: Choose from vetted cross-border flatbeds and specialized equipment, with on-request expert guidance.
  • Intermodal: Offers numerous cross-border, expedited and drayage and port services for simplified intermodal shipping globally.
  • LTL: Provides common LTL carriers to consolidate and deconsolidate freights as per space requirements. Includes expedited carriers, last-mile deliveries and insurance.
  • Ocean Shipping: Expert assistance to help analyze freight characteristics and strategize accordingly. Services include full container load, less than container load, buyer’s consolidation and expedited FCL services on Trans-Atlantic Westbound Trade lanes.
  • Rail Shipping: Provides rail shipment carrier options across Europe and Asia. Includes GPS-enabled block trains for location transparency and door-to-door services beyond the railyard.
  • Truckload: Support truckload strategies with a managed carrier pool of more than 73,000 contract carriers in North America. Supports truckload RFP operations and offers real-time tracking capabilities globally.
  • Temperature Controlled: Access a monitored network of temperature-controlled carriers on contract. Carriers are customized to sustain and deliver product and temperature-specific requirements while staying STF compliant. A team of 8,000 experts is available to handle sensitive freight.
  • Small Parcel: Offers dedicated service for seamless and cost-efficient small parcel deliveries across North America. Parcel intelligence technology provides in-depth insights to support RFP analysis, business intelligence analytics, freight payments and audits.
• Supply Chain and Logistics:
  • Consolidation: Includes freight, retail and automotive consolidation, with forward distribution. Combine multiple-supplier orders into single shipments with pre-paid supplier and retail-direct programs.
  • Cross-Border: Provides special assistance for intra-Canada and intra-Mexico shipments. Choose between OEA and C-TPAT compliant contract carriers for mitigating shipment-related risks within intra-Mexico shipments.
  • Customs and Trade Compliance: Offers multiple services such as customs brokerage and CARM advisory, import and export compliance consulting, including assistance for trade policy auditing.
  • Last Mile: Leverage last-mile deliveries across North America. Includes curbside, in-home room of choice, in-home package removal and product assembly services.
  • Managed Procurement: Access managed procurement tools for supply chain analysis, SKU translation and order consolidation, and track and trace orders to their store locations.
  • Project Logistics: Offers logistic management solutions across South Asia, North America, Europe, the UK, Oceania and Latin America. Assists with risk assessment, holistic project management, live tracking and global multimodal solutions.
  • Consulting: Leverage live guidance from industry experts on program management, procurement, engineering, data as a service, strategic planning and trade compliance.
  • TMS: Provides customizable and dedicated small business, global services and TMS solutions. Automates transportation and supply chain management across different regions, transportation modes and channels.
  • Warehousing: Access secure warehouse spaces at crucial locations along border sides. Supports product dispersal after meeting compliance requirements.

Services for Carriers

• Load Board: Compare, find and choose carriers within a structured load board, with an instant booking feature. Schedule customized notification as per user preference. Check load details while assigning drivers and vehicles from anywhere.
• Payment: Offer convenient and quick payment options to optimize the payment cycle. Use Navisphere to upload documentation or capture images and share using the mobile app. QuickPay tool accelerates the payment cycle and helps businesses get paid within two business days.
• Advantage Program: Leverage reward programs for timely arrivals, automatic updates and exceptional customer service. Access tier-based benefits after registration.

Limitations

•  Interface is tricky to navigate. 
•  Implementation is challenging. 
•  Low scope of customization. 

Suite Support