PCS Reviews & Pricing

by PCS Software | Founded 1997, Houston, TX

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Overview Pricing Benefits Reviews Features

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What is PCS?

Industry Specialties: Fully Integrated Accounting, Fuel Management, Vehicle Maintenance, Mobile Communications, Total Fleet Management, Web Integration and Shipping

PCS is a transportation logistics, AI-powered platform for shippers, carriers and brokerages. It offers robust business functions for logistics operations. The vendor provides advanced automation, including planning, execution and settlement. It also leaves ample room for optimization to meet all requirements.

The vendor offers dispatch accounting and fleet management in one place and has set up a recurring revenue reward program for carriers that join the platform. It brings shippers and carriers together for increased efficiency. The vendor provides dispatching, accounting and fleet management in a single space. It integrates with existing modules and helps boost recurring revenue. Both carriers and shippers can leverage its inclusions for management and job fulfillment.

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User Sentiment

Based on 7 reviews:

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PCS Pricing

Based on our most recent analysis, PCS pricing starts at $410 (Per User, Monthly).

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Starting From: $410
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

PCS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PCS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PCS Benefits and Insights

Why use PCS?

Key differentiators & advantages of PCS

Match Freights and Carriers: Execute the dispatching process by broadcasting freight offers to approved carriers and checking FMCSA after freight requests. Notify the carriers of confirmations, delivery instructions and maps while receiving delivery documents electronically with the invoice after their drop-off.
Eliminate Manual Processes: Move freight and trucks while managing operations in real time. Match and optimize freight and equipment. Establish two-way mobile communications for better workflow.
Communicate Better: Connect operators, accountants and drivers through the web, in-cab devices and mobile apps to enhance communication.
Manage Invoices Efficiently: Leverage the trucker-focused accounts receivable system to cut costs. Post multiple payments and generate bills faster. Send invoices to customers quicker for increased customer satisfaction.
Take Control of Logistics: Manage outbound and inbound freight across all modes. Automate scheduling, routing, rating, tendering, alerts and notifications. Communicate to stakeholders via API, EDI wireless app and in-cab telematics. Allow online portal access for carriers, vendors, customers and sales users. Share data across different tools such as WMS, YMS, ERP, etc. Leverage detailed reporting capabilities to enhance analytics and business intelligence.
Build Trips: Use the intuitive trip builder to book trips faster. Schedule interlines in advance and distribute revenue between trips. Send settlements, manifests, delivery receipts, route maps and stop maps through fax, email or smartphone.
Overcome Errors in Accounting: Automate settlements, pay matching, allocations, accruals, GL coding and much more. Make better decisions using robust reporting and business intelligence.
Process Payroll and Settlement: Leverage the payroll management system to pay drivers on time.
Boost Productivity: Enhance productivity by improving carrier operations through vehicle maintenance and management, contactless documentation, asset tracking, fuel and driver management.
Ensure Safety: Keep your drivers, vehicles and equipment safe using your preferred ELD.
Reduce Downtime: Keep track of maintenance dates and send vehicles for service to avoid failures or negative impacts on vehicle availability. Simplify service schedules and communications between dispatch and maintenance.
Manage Finances: Improve performance, enhance revenue opportunities and reduce costs. Customize, save, schedule, batch and secure reports in an easily accessible, single system.

Industry Expertise

Suitable for businesses of all sizes in all industries.

PCS Reviews

Average customer reviews & user sentiment summary for PCS:

7 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of PCS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Workflows: Users appreciate the intuitive design and user-friendly interface, which simplifies complex tasks such as dispatching, route optimization, and driver management. The system's automation capabilities further enhance efficiency by reducing manual data entry and streamlining processes.
Enhanced Visibility: Real-time tracking and visibility tools empower users to monitor shipments, track driver progress, and proactively address any potential issues. This level of transparency fosters better communication and collaboration between dispatchers, drivers, and customers.
Improved Customer Service: Features such as automated notifications and real-time tracking updates keep customers informed about their shipments, leading to increased satisfaction and loyalty. The system's ability to optimize routes and reduce delivery times further enhances the customer experience.
Data-Driven Insights: Robust reporting and analytics tools provide users with valuable insights into key performance indicators (KPIs) such as fuel consumption, driver performance, and on-time delivery rates. These data-driven insights enable users to identify areas for improvement and make informed business decisions.

Cons

Limited Functionality: Users have expressed frustration with PCS's inability to handle complex shipment scenarios, such as multi-stop truckloads or intricate rating structures. This limitation can hinder operational efficiency for businesses with diverse transportation needs.
Customization Challenges: PCS may present difficulties when tailoring the system to specific workflows or integrating with existing enterprise resource planning (ERP) systems. This lack of flexibility can impede seamless data exchange and process automation.
Usability Concerns: The user interface and overall user experience of PCS have been cited as areas for improvement. Navigating the system and accessing essential information efficiently can pose challenges for users, impacting productivity and adoption rates.

Researcher's Summary:

PCS software, designed to streamline transportation management, has elicited a range of responses from users over the past year. While some appreciate its comprehensive features and robust functionality, others point out areas where it falls short of expectations. PCS offers a wide array of tools for managing transportation operations, including dispatch, routing, tracking, and billing. This extensive feature set is a significant strength, as it allows businesses to handle various tasks within a single platform, eliminating the need for multiple software solutions. Users have particularly praised the software's ability to optimize routes and track shipments in real-time, leading to improved efficiency and cost savings.

However, PCS has also received criticism for its complex interface and steep learning curve. Some users find the software challenging to navigate and require extensive training to utilize its full potential. Additionally, concerns have been raised regarding the software's customer support, with some users reporting slow response times and difficulty resolving issues. These drawbacks can hinder user experience and limit the software's effectiveness, especially for smaller businesses with limited resources.

In comparison to similar products, PCS stands out due to its comprehensive feature set and focus on automation. The software automates many manual tasks, such as dispatching and billing, freeing up time for transportation managers to focus on other critical aspects of their operations. This automation capability is a significant advantage for larger businesses with high shipment volumes. However, the software's complexity may make it less suitable for smaller businesses or those with simpler transportation needs.

Overall, PCS is a powerful transportation management software that offers a wide range of features and automation capabilities. Its strengths lie in its ability to optimize routes, track shipments, and automate tasks, leading to improved efficiency and cost savings. However, its complex interface and steep learning curve may pose challenges for some users. PCS is best suited for larger businesses with complex transportation needs and the resources to invest in training and support. Smaller businesses or those with simpler requirements may find more user-friendly and affordable options better suited to their needs. It's important to note that software capabilities and user experiences can evolve, so it's recommended to check for the latest reviews and updates before making a decision.

Key Features

For Carriers

Graphical Scheduling: Schedule and dispatch carriers graphically and improve planning by making better assignments and reducing deadhead miles.
Carrier Matching: Receive broadcaster freight orders and submit delivery documents electronically with invoices.
Mobile Express: Communicate effortlessly through mobile express and save time using integrated web services.
Carrier Address Book: Gain new job assignments with leading high-volume shippers by adding contact details to a searchable directory of on-platform carriers.
Accounting: Integrate the accounting system with dispatching to improve efficiency. Analyze profits by the mile, calculator driver settlements, scan bills of lading and conduct freight audits.

Accounts Receivable: Improve cash flow and send invoices to customers faster using an integrated accounts receivable management system.
Accounts Payable: Eliminate manual processes and automate payment payments. Issue electronic payments at decreased costs.
Financial Controls and Analysis: Leverage thorough reporting to receive necessary information and improve performance, increase revenue and reduce costs. Customize, schedule and secure reports in one system.
Factoring: Get a clearer understanding of cash flow and check invoice factoring to get a complete picture of all finances.
Accounting integrations: Integrate with third-party vendors to meet organizational goals.

Trucking ELD: Ensure freight safety by tracking drivers’ locations via GPS and duty statuses. Receive odometer readings to ensure no fuel is wasted, and vehicles aren’t used outside of working hours. Access service hours, logging, dispatch and maintenance in a single place and improve efficiency.
Mobile Express: Leverage the driver management and communication system to automate two-way communication between the dispatch team and drivers. Deliver and receive concise information to and from drivers.

For Shippers

Optimizer: Leverage the flexible optimizer to rationalize modes, routes and rates, boost efficiency and lower costs by moving more freight with less equipment. Increase on-time delivery rates, reduce fuel wastage and dwell times with delivery scheduling.
Advanced Scheduling: Select appointment times from available slots and set fixed times for specific carriers to deliver on time. Share real-time dock info and loading times with carriers and observe scheduled appointment times. Access the vendor portal to schedule interfaces, reserve door times and send system-generated messages to DC management about dock schedules.
Digitized Documentation: Eliminate the need for hard copies of bills of lading and proof of delivery using contactless shipping in the mobile app. Reduce human error in calculations and improve processing time.
Yard Management: Get complete visibility, downstream reporting tools, asset control, communication and accountability for unique business operations. Manage better with inventory, dock, gate and maintenance request management tools while ensuring safety using yard security.
Freight Settlement Automation: Automate invoice reconciliation in different ways (Match Pay, Push Pay, etc.) and accommodate financial goals using highly configurable fields. Integrate with in-cab telematics for managing fleet driver payroll and benefits.
Reporting: Make informed decisions with in-depth reports and analysis. Gain critical insights into KPIs and carrier performance scorecards.
Xport: Leverage historical logistics data and deliver to BI/analytics software like Tableau, Power BI, Cognos, Science and more. Use the collected transportation data to run ad hoc reports and make data-driven decisions.