SphereWMS Reviews & Pricing

by SphereWMS | Founded 2001, Chatsworth, CA

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Overview Pricing Benefits Reviews Features

What is SphereWMS?

Industry Specialties: Serves 3PL, retail, e-commerce, fulfillment and distribution industries

SphereWMS is a cloud-based solution, which offers multi-location management, inventory management, shipping management, and returns management from a single centralized platform.

Also available via iOS and Windows phone applications, SphereWMS eliminates paper-pushing and minimizes manual tasks to seamlessly manage end-to-end warehouse operations for its users.

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User Sentiment

Based on 4 reviews:

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SphereWMS Pricing

Based on our most recent analysis, SphereWMS pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Quote-Based
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Support

The following support services are available for SphereWMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SphereWMS Benefits and Insights

Why use SphereWMS?

Key differentiators & advantages of SphereWMS

Quick Implementation: As a cloud-based tool, SphereWMS implementation is not stalled by complicated server setups and software installations. In fact, the system can be up and running within 24 hours.
Powerful Reporting: The ad-hoc and customizable reporting features of SphereWMS keeps the users on top of their warehouse operations with real-time tracking of operations.
Mobile Accessibility: SphereWMS allows users to track warehouse processes and access operational data on-the-go from mobile devices.
Multi-Warehouse Management: SphereWMS allows users to handle multi-warehouse and multi-client operations from a centralized platform, saving time and operational costs.
Better Client Communication: Through retail EDI integrations, SphereWMS helps its users communicate and collaborate with their partners easily for faster turnaround times.
Workflow Optimization: SphereWMS helps users automate certain warehouse operations with customizable rules and workflows, thus optimizing essential warehouse operations and increasing productivity.

Industry Expertise

SphereWMS is suitable for businesses of all sizes within 3PL, retail, e-commerce, fulfillment, and distribution industries.

SphereWMS Reviews

Based on our most recent analysis, SphereWMS reviews indicate a 'good' User Satisfaction Rating of 78% based on 4 user reviews from 1 recognized software review sites.

4 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SphereWMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Adaptable to Various Operations: SphereWMS is suitable for various warehouse operations, including those with high-volume orders and those requiring specific picking and packing processes.
Streamlined Processes: The system helps to optimize warehouse operations, leading to improved efficiency and productivity. This can result in faster order fulfillment and reduced errors.
Enhanced Inventory Management: SphereWMS provides tools for accurate inventory tracking and management, which can help businesses reduce stockouts and overstocks. Features like cycle counting and real-time inventory updates contribute to this benefit.
Improved Visibility and Reporting: The system offers comprehensive reporting and analytics capabilities, providing businesses with insights into their warehouse operations and performance. This data can be used to identify areas for improvement and make data-driven decisions.

Cons

Customization Challenges: SphereWMS may present difficulties when it comes to making modifications or adjustments to fit specific operational needs, potentially requiring extra effort and technical expertise.
Usability Concerns: The user interface and overall user experience of SphereWMS have been noted as areas for improvement, as some users find it to be less intuitive or user-friendly compared to other WMS options.
Reporting Limitations: SphereWMS might have limitations in its reporting capabilities, making it challenging to extract specific data or generate comprehensive reports that provide insights into warehouse operations.

Researcher's Summary:

SphereWMS has made a splash with its comprehensive features and user-friendly interface. SphereWMS has earned a reputation for its ease of use, allowing businesses to quickly implement and adapt the software to their specific needs. The ability to track inventory levels in real-time, manage orders efficiently, and generate shipping labels with speed has streamlined operations for many companies. One user noted a significant improvement in inventory accuracy and order management efficiency, highlighting the software's positive impact on their business.

However, like any software, SphereWMS has its limitations. Some users have expressed concerns about the software's cost, finding it to be relatively expensive compared to other options. Additionally, integration with existing systems has been a challenge for some businesses, requiring additional time and resources to ensure compatibility. Despite these drawbacks, SphereWMS offers a range of features that distinguish it from competitors. The software's mobile accessibility allows users to monitor warehouse processes and access data on the go, providing flexibility and real-time insights. Furthermore, SphereWMS's multi-warehouse management capabilities enable businesses to oversee operations across multiple locations from a centralized platform, streamlining processes and reducing operational costs.

SphereWMS appears to be an ideal solution for businesses of all sizes within the 3PL, retail, e-commerce, fulfillment, and distribution industries. Its scalability and comprehensive features make it suitable for growing businesses with evolving needs. The software's ability to optimize workflows, automate tasks, and provide real-time data empowers businesses to enhance efficiency, reduce costs, and improve overall warehouse operations. While the price point and integration challenges may require consideration, the benefits and functionalities offered by SphereWMS make it a compelling choice for businesses seeking a robust and user-friendly warehouse management solution.

Key Features

Dashboard: The SphereWMS dashboard feature allows users to see both inbound and outbound orders and processes in real-time to assist with labor planning and setting productivity goals.
Ad-hoc Reports: The reporting feature of SphereWMS provides pre-defined reports on order management, inventory, and shipments that can be used as-is, or easily modified to meet clients’ needs. These point-and-click reports can be kept as private for restricted access or made public to give 24/7 access to share with clients.
Inventory Management: SphereWMS provides real-time information to clients for tracking the quantity, location, status, and history of every inventory item within their warehouse.
Order Fulfillment: With SphereWMS, users can measure their fulfillment processing success in real-time with outbound processing functionality and full-cycle visibility, and maintain transparency by furnishing distributed performance reporting to their partners and clients.
Pick-to-Light: Through its integration with cloud display devices, SphereWMS boosts order fulfillment accuracy and efficiency with support for pick and put-walls, kitting, racks and more.
Receiving and Put Away: SphereWMS streamlines the movement of received goods from shipping dock to storage location, thereby handling receiving and put-away functions based on the user’s predetermined rules and warehouse flow.
Integration: SphereWMS provides its users with pre-built integrations with ERP/Accounting systems, e-commerce sites, online shopping carts, carrier and last-mile delivery providers for end-to-end warehouse management. It also provides EDI integration on behalf of vendors that supply retail customers.

Suite Support

SphereWMS offers 24/7 support to its users through phone, email and web support portal. While email and ticket-based support are preferred during business hours (8:00 a.m. to 9:00 p.m., US Eastern Time, Monday to Friday), the support experts are available only on call during an emergency and after hours.

Email: Users can reach SphereWMS support experts by emailing [email protected]. Followed by an automatic acknowledgment, the support experts respond to the emails based on the nature of the request and level of severity.

Phone: For phone support, users can dial +1.818.678.2601 to reach support experts. From Monday to Friday, 8:00 a.m. to 9:00 p.m.; they have to use option 2 on getting connected. Similarly, during the emergency and after hours, the users have to choose option 0 after dialing the primary support number.

Training: SphereWMS provides documentation, along with online and in-person onboarding and training to its users.

Tickets: RTo submit a ticket to SphereWMS support experts, users can either mail their concerns to [email protected] or use the web-based support portal. Each ticket is assigned a ticket number during acknowledgment, which can then be used to track resolution or request escalation.