Top FollowMyHealth Alternatives & Competitors For 2024

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Looking for alternatives to FollowMyHealth? Many users crave user-friendly and feature-rich solutions for tasks like Schedule Management, Mobile Capabilities, and Platform Capabilities. Leveraging crowdsourced data from over 1,000 real Patient Engagement Software selection projects based on 400+ capabilities, we present a comparison of FollowMyHealth to leading industry alternatives like Klara, Wibbi, Phreesia, and CipherHealth.

Product Basics

FollowMyHealth is a patient engagement software designed to empower patients to take an active role in their healthcare. It offers a suite of features that enable patients to access their medical records, communicate with providers, schedule appointments, and manage their health data. FollowMyHealth is most suited for healthcare organizations of all sizes, including hospitals, clinics, and private practices. Key benefits of FollowMyHealth include improved patient engagement, increased patient satisfaction, and enhanced care coordination. Popular features include secure messaging, appointment scheduling, medication management, and health tracking tools. User reviews indicate that FollowMyHealth is generally easy to use and navigate. However, some users have noted that the software can be slow at times. Pricing for FollowMyHealth is typically based on the number of patients and providers using the system, and can range from a few thousand dollars per year to hundreds of thousands of dollars annually.

Pros
  • Easy access to records
  • Secure messaging
  • Appointment scheduling
  • Medication management
  • Health tracking tools
Cons
  • Can be slow at times
  • Limited customization
  • Lacks some advanced features
  • Mobile app could be better
  • Customer support can be slow
read more...

Klara is a HIPAA-compliant online care platform that simplifies communication between practices and patients without losing track of patient data. Healthcare professionals can provide patient support via secure messaging and video calls while saving numerous calls about prescriptions, scheduling and lab results.

Its iOS and Android-compatible mobile app enables patients, team members and external providers to connect in real time. They can send messages, share documents and photos, fill out forms and more.

Based on user reviews, it offers excellent communication features, easy customizations and a user-friendly interface.

To explore other popular solutions that Klara offers, visit our Klara company page.

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Wibbi is a sophisticated software solution designed to streamline patient engagement and task management within healthcare settings. It excels in automating appointment reminders, facilitating patient communication, and managing follow-up care, making it particularly beneficial for clinics, hospitals, and private practices aiming to enhance patient satisfaction and operational efficiency. The platform's intuitive interface and robust features, such as customizable messaging, real-time updates, and comprehensive analytics, empower healthcare providers to maintain consistent and meaningful interactions with their patients.

Users appreciate Wibbi for its seamless integration with existing electronic health record systems and its ability to reduce no-show rates significantly. The software's pricing is typically subscription-based, with costs varying depending on the number of users and the specific features required, generally ranging from $50 to $200 per month. Compared to similar products, Wibbi is often praised for its user-friendly design and reliable customer support, making it a preferred choice for many healthcare professionals.

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Phreesia streamlines patient intake and billing processes for healthcare providers, aiming to improve patient engagement and satisfaction. Geared towards hospitals, clinics, and physician offices, it automates tasks like online payments, insurance pre-registration, and appointment scheduling. Key benefits include reduced administrative burden, faster payments, and improved patient experience. Popular features encompass appointment reminders, digital consent forms, and secure patient portals. Users praise its ease of use, mobile accessibility, and integration with existing practice management systems. Compared to alternatives, Phreesia focuses on patient-centricity and automation, with pricing based on practice size and transaction volume.

Pros
  • Streamlines check-in
  • Reduces wait times
  • Improves data accuracy
  • Enhances patient privacy
  • Offers language options
Cons
  • Requires patient tech literacy
  • Can be impersonal for some
  • Potential for technical glitches
  • Limited customization options
  • May not integrate with all systems
read more...
CipherHealth is a patient engagement software that helps healthcare organizations improve patient outcomes and satisfaction. It's well-suited for hospitals, clinics, and other healthcare providers seeking to boost patient engagement and communication. Key benefits include enhanced patient satisfaction scores, reduced readmission rates, and improved care coordination. Popular features include patient surveys, appointment reminders, and secure messaging. User experiences highlight CipherHealth's ease of use, comprehensive features, and positive impact on patient outcomes. It compares favorably to similar products in terms of functionality and value. Pricing is typically based on a per-bed model per month.

Pros
  • Easy to use
  • Comprehensive features
  • Improves patient outcomes
  • Reduces readmissions
  • Boosts patient satisfaction
Cons
  • Some customization limitations
  • Reporting could be more robust
  • Occasional technical glitches
read more...
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$2
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$49
$250
$5,000
Per Patient, Monthly
Per User, Monthly
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Monthly, Quote-based
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Windows
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Linux
Android
Chromebook
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Chromebook
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Mac
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Chromebook
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Mac
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Forum
Knowledge Base
24/7 Live Support
Email
Phone
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Forum
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24/7 Live Support

Product Ranking

#9

among all
Patient Engagement Software

#10

among all
Patient Engagement Software

#65

among all
Patient Engagement Software

#31

among all
Patient Engagement Software

#4

among all
Patient Engagement Software

Find out who the leaders are

Analyst Rating Summary

83
76
we're gathering data
78
78
67
50
we're gathering data
67
50
100
100
we're gathering data
60
100
70
68
we're gathering data
90
94
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Mobile Capabilities
Platform Security and Compliance
Schedule Management
Mobile Capabilities
Platform Capabilities
Schedule Management
Mobile Capabilities
Patient Payments Management
Platform Capabilities
Platform Security and Compliance
Reputation Management
Platform Security and Compliance
Schedule Management
Patient Communication
Mobile Capabilities
Platform Capabilities
Reputation Management
Schedule Management
Patient Communication

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FollowMyHealth
Klara
Wibbi
Phreesia
CipherHealth
+ Add Product + Add Product
Dashboards and Reporting Mobile Capabilities Patient Communication Patient Payments Management Platform Capabilities Reputation Management Schedule Management 67 100 70 84 83 83 99 50 100 68 42 100 81 100 67 60 90 80 81 67 92 50 100 94 0 100 100 96 0 25 50 75 100
67%
33%
50%
50%
0%
100%
67%
33%
50%
50%
100%
0%
100%
0%
0%
100%
60%
40%
100%
0%
54%
46%
69%
31%
0%
100%
85%
15%
92%
8%
60%
40%
0%
100%
0%
100%
80%
20%
0%
100%
83%
17%
100%
0%
0%
100%
83%
17%
100%
0%
83%
17%
83%
17%
0%
100%
67%
33%
100%
0%
100%
0%
100%
0%
0%
100%
92%
8%
92%
8%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
29%
71%
29%
0%
100%
57%
43%
64%
36%
100%
0%
67%
33%
0%
100%
100%
0%
78%
22%

User Sentiment Summary

Poor User Sentiment 16 reviews
Excellent User Sentiment 63 reviews
Excellent User Sentiment 14 reviews
Great User Sentiment 81 reviews
Excellent User Sentiment 18 reviews
39%
of users recommend this product

FollowMyHealth has a 'poor' User Satisfaction Rating of 39% when considering 16 user reviews from 1 recognized software review sites.

93%
of users recommend this product

Klara has a 'excellent' User Satisfaction Rating of 93% when considering 63 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Wibbi has a 'excellent' User Satisfaction Rating of 90% when considering 14 user reviews from 1 recognized software review sites.

85%
of users recommend this product

Phreesia has a 'great' User Satisfaction Rating of 85% when considering 81 user reviews from 1 recognized software review sites.

96%
of users recommend this product

CipherHealth has a 'excellent' User Satisfaction Rating of 96% when considering 18 user reviews from 2 recognized software review sites.

n/a
4.7 (48)
n/a
n/a
5.0 (2)
1.94 (16)
n/a
4.5 (14)
4.24 (81)
n/a
n/a
4.5 (15)
n/a
n/a
4.8 (16)

Awards

Platform Security and Compliance Award
User Favorite Award
Platform Capabilities Award
Schedule Management Award
User Favorite Award
Platform Security and Compliance Award
User Favorite Award
Patient Communication Award
Platform Capabilities Award
Reputation Management Award

Synopsis of User Ratings and Reviews

Improved Patient-Provider Communication: Streamlines communication through secure messaging, appointment scheduling, and test results sharing.
Enhanced Patient Engagement: Empowers patients with self-service tools like appointment booking, medication reminders, and personalized health education.
Reduced Administrative Burden: Automates tasks like appointment reminders and prescription refills, freeing up staff time for patient care.
Increased Care Coordination: Facilitates collaboration between providers through shared care plans and secure patient data exchange.
Improved Clinical Outcomes: Promotes preventive care, medication adherence, and early disease detection through patient engagement tools.
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Ease of Use: According to 90% of users who reviewed this aspect, the platform has an accessible interface and is easy to use.
Communication: About 80% of users who mentioned this feature said the platform facilitates timely and efficient communication.
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Easy to Use: Users consistently praise Wibbi's intuitive interface, making it simple for patients to navigate and access their health information.
Improved Communication: Wibbi facilitates seamless communication between patients and their healthcare providers, enabling quick and efficient exchange of information.
Personalized Experience: Wibbi offers tailored features and content based on individual patient needs, enhancing engagement and satisfaction.
Enhanced Patient Engagement: Wibbi empowers patients to actively participate in their healthcare journey by providing tools for managing appointments, medications, and health records.
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Saves time and reduces paperwork: Patients can complete forms and update information electronically, freeing up staff time and reducing paper clutter.
Improves communication and engagement: Automated appointment reminders, post-visit instructions, and educational materials keep patients informed and involved in their care.
Streamlines billing and payments: Secure online payment options allow patients to pay bills easily and conveniently, reducing outstanding balances.
Enhances patient satisfaction: A more efficient and convenient experience leads to higher patient satisfaction and loyalty.
Provides valuable data and insights: Phreesia collects data on patient interactions and preferences, helping practices improve workflows and personalize care.
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Improved Communication: Patients appreciate the ability to easily communicate with their care teams through various channels, including text, email, and secure messaging. This fosters timely responses to questions and concerns, leading to a more satisfying and proactive healthcare experience.
Enhanced Coordination: Patients often highlight CipherHealth's ability to streamline appointment scheduling, medication refills, and follow-up care. This reduces logistical hassles and ensures patients receive the care they need without unnecessary delays or miscommunications.
Personalized Care: Patients value the platform's ability to deliver tailored educational materials, reminders, and support resources based on their individual health needs and preferences. This personalized approach empowers patients to take a more active role in their healthcare journey.
Convenient Access: Patients appreciate the 24/7 accessibility of the CipherHealth platform, allowing them to engage with their health information and care teams anytime, anywhere, using their preferred devices. This convenience promotes better self-management and adherence to treatment plans.
Empowering Insights: Patients find value in the platform's ability to track their health data and provide meaningful insights into their progress and potential areas for improvement. This empowers them to make more informed decisions about their health and actively participate in care management.
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Limited Customization: Interface lacks flexibility for branding and tailoring to specific patient populations.
Integration Challenges: Can be difficult to integrate with existing EHR systems, leading to data silos.
Technical Glitches: Users report occasional bugs and technical issues that disrupt workflow.
Cost Concerns: Subscription fees can be perceived as high for some healthcare organizations.
Limited Adoption by Patients: Not all patients are comfortable using technology, hindering platform adoption.
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Customer Service: Customer support options are limited and reps are unresponsive, according to 65% of users.
Integration: 60% of users who reviewed this component reported difficulties with the EHR integration.
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Limited Customization: Some users have found that Wibbi's platform lacks the flexibility to tailor patient engagement strategies to their specific needs. For example, they may want to send different types of messages based on patient demographics or health conditions, but Wibbi's current features don't allow for this level of customization.
Integration Challenges: Integrating Wibbi with existing healthcare systems can be a challenge for some users. This can lead to data silos and make it difficult to get a comprehensive view of patient information. For example, users may struggle to connect Wibbi with their electronic health record (EHR) system, which can hinder their ability to access and share patient data effectively.
Lack of Robust Reporting: Wibbi's reporting capabilities are limited, making it difficult for users to track the effectiveness of their patient engagement efforts. For example, they may want to see how many patients are opening their messages, clicking on links, or completing surveys, but Wibbi's current reporting features don't provide this level of detail.
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Technical glitches and outages: Occasional system downtime or technical issues can disrupt patient flow and workflow.
Complexity for some users: The interface may be overwhelming for some patients, particularly older adults or those with limited technical skills.
Potential for data errors: Data entry errors can occur if patients are not careful or unfamiliar with the system.
Limited customization options: Practices may have limited control over the look and feel of the patient experience.
Cost concerns: The cost of Phreesia, especially for smaller practices, can be a barrier to adoption.
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Limited Customization: Some patients express frustration with the limited ability to customize certain aspects of the platform, such as the frequency of notifications or the types of health data tracked. This can lead to a less personalized experience for some individuals.
Technical Glitches: Occasional technical issues, such as slow loading times or app crashes, have been reported by some users. These glitches can disrupt the user experience and hinder effective engagement with the platform.
Unclear Navigation: Some patients find the platform's navigation and layout to be somewhat confusing or unintuitive, making it difficult to locate specific features or information. This can lead to frustration and decreased usage.
Limited Integration: While CipherHealth integrates with many popular EHR systems, some patients report challenges with integration in certain healthcare settings. This can result in incomplete or delayed data synchronization, potentially affecting care coordination.
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FollowMyHealth receives mixed reviews from businesses, with praise for its streamlined communication and patient empowerment features, but criticism for limited customization and occasional technical glitches. Users appreciate the platform's ease of use for both patients and staff. One doctor commented, "FollowMyHealth has been a game-changer for our practice. Patients love being able to schedule appointments and refill prescriptions online, and it's saved us so much time on administrative tasks." However, some businesses find FollowMyHealth lacks flexibility. A clinic manager remarked, "The interface feels generic and doesn't allow us to customize it much to match our brand or cater to specific patient needs. Compared to [competitor product], which offers tailored modules for different specialties, FollowMyHealth feels a bit one-size-fits-all." Integration with existing EHR systems can also be challenging, leading to data silos and frustrated staff. "Setting up FollowMyHealth with our EHR was a nightmare," shared a medical assistant. "The data transfer wasn't seamless, and we still have to manually update some things in both systems, which is inefficient." Despite these drawbacks, many businesses recognize FollowMyHealth's potential for improved patient engagement, citing it as a step up from basic patient portals. As one nurse put it, "While it's not perfect, FollowMyHealth is definitely better than just sending appointment reminders by email. Patients are more proactive about their health now, and we can track their progress more easily." Ultimately, the decision to use FollowMyHealth depends on individual business needs and priorities. Those seeking a user-friendly platform for basic patient engagement may find it a good fit, while those requiring extensive customization or seamless EHR integration might need to explore other options.

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Klara’s telemedicine solution is designed to streamline virtual care delivery. The user-friendly and customizable interface offers various features, such as mobile access, appointment reminders, video consultations and online patient intakes. Some user reviews mentioned that the customer service is not very responsive or helpful and requested improvements to third-party integrations.Overall, users appreciate Klara's capabilities, especially its ability to facilitate communication between healthcare providers and patients.

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User reviews from the past year paint a mixed picture of the software, with some praising its features while others find it lacking in key areas. Wibbi's strengths lie in its ability to streamline communication and automate tasks, making it a valuable tool for busy healthcare professionals. Users appreciate the platform's intuitive interface and its ability to integrate with other systems, which helps to reduce the need for manual data entry. However, some users have expressed concerns about the software's reliability, citing instances of glitches and crashes that have disrupted their workflow. Additionally, some users have found the platform's reporting features to be limited, making it difficult to track progress and measure the effectiveness of their patient engagement efforts. Wibbi's differentiating factor is its focus on patient engagement, which sets it apart from other software solutions that primarily focus on administrative tasks. The platform offers a range of features designed to improve patient communication, such as automated appointment reminders, personalized messages, and online surveys. However, some users have found these features to be clunky and difficult to use, and they have expressed a desire for more customization options. Overall, Wibbi is best suited for healthcare providers who are looking for a software solution that can help them improve patient communication and engagement. However, it is important to note that the platform has its limitations, and it may not be the best fit for all providers. Users who are looking for a robust and reliable platform with advanced reporting features may want to consider other options.

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Phreesia's user reviews paint a mixed picture, highlighting both its strengths and potential drawbacks. On the positive side, users praise its efficiency and convenience: "Phreesia has been a game-changer for our practice. Check-in times are down, patients are happier, and our staff is freed up to focus on providing quality care." Users also appreciate its communication features: "Automated appointment reminders and post-visit instructions have significantly reduced our no-show rate and kept patients informed." However, some reviews mention user interface complexity, particularly for less tech-savvy patients: "The interface can be a bit confusing for older folks, especially if they're not comfortable with computers." Additionally, technical glitches and outages have been cited as drawbacks: "We've had a few system crashes that really disrupted our workflow and frustrated patients." Compared to similar products, Phreesia often receives praise for its data collection and integration capabilities: "We've gained valuable insights into patient preferences and interactions through Phreesia's data, which has helped us improve our workflow and personalize care." However, its cost can be a concern for smaller practices: "While Phreesia offers great features, the price tag can be steep for smaller practices like ours." Overall, Phreesia seems to be a powerful tool for enhancing patient engagement, but its success seems to depend on factors like practice size, patient demographics, and technical expertise. As one user aptly sums it up: "Phreesia can be a great investment, but it's important to weigh its strengths and weaknesses against your specific needs and budget."

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CipherHealth users praise its robust features and ease of use, often comparing it favorably to similar products. "CipherHealth's comprehensive platform makes it stand out from the competition," one user noted. "It's user-friendly and intuitive, even for those who aren't tech-savvy." Users particularly appreciate its ability to streamline workflows and improve communication, as one reviewer shared: "CipherHealth has significantly reduced our documentation time and improved team collaboration." However, some users have expressed concerns about system speed and occasional glitches. "There are times when the system can be slow, especially during peak hours," one user commented. Others have suggested that customization options could be expanded. "I'd like to see more flexibility in tailoring the platform to our specific needs," a user wrote. Despite these minor drawbacks, users overwhelmingly agree that CipherHealth's strengths outweigh its weaknesses. "It's a powerful tool that has made a significant difference in our organization," a reviewer concluded. "We would definitely recommend it to others."

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Top Alternatives in Patient Engagement Software


athenahealth

CipherHealth

Klara

Luma Health

Mend

Millennia

MyChart

NextGen Enterprise

PerfectServe

Phreesia

Relatient

Solutionreach

SONIFI Health

Tebra Engage

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