Home > Patient Scheduling Software > Acuity Scheduling > Acuity Scheduling vs Veribook

Acuity Scheduling vs Veribook

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Our analysts compared Acuity Scheduling vs Veribook based on data from our 400+ point analysis of Patient Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Acuity Scheduling Software Tool
SelectHub Award Winner
Veribook Software Tool
SelectHub Award Winner
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Product Basics

Acuity Scheduling is a software solution built for companies in all industries that deal with appointments. This solution allows your clients to book appointments online while ensuring they don’t conflict with the current schedule.

This system was designed to help maximize the number of appointments scheduled in a day while increasing the amount of attention that can be given to clients. Businesses can enable employees to spend less time dealing with scheduling and more time focusing on getting their work done.
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Veribook is a cloud-hosted appointment scheduling solution that streamlines customer communications, booking processes, online payments, bookings and more. Businesses can manage teams across time zones and display real-time availability to receive and manage online client appointments. Administrators can restrict employee access to view schedules, bookings, registrations and messages on a centralized dashboard.

Designed for SMEs and startups, it provides resource scheduling, appointment reminders, automated scheduling, class scheduling and no-show tracking in one place. Businesses can receive client payments online and send automatic appointment confirmations or reminders to customers, preventing no-shows. It allows for the creation of customizable booking pages or forms to schedule individuals or groups as per organizational needs. It synchronizes data with Microsoft Outlook and Google calendars making it easy to delegate to staff.
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$15 Monthly
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$14.99 Monthly
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Tailored to your specific needs
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Product Assistance

Documentation
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Live Online
Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Book More Clients: Scheduling appointments over the phone or through email can get tricky and result in a lengthy back-and-forth, sometimes causing you to miss out on potential customers. Acuity Scheduling lets employees manage their schedule availability online, allowing clients to pick and choose a time that works best for them.  
  • Easy Sharing: This program lets users effortlessly share their calendars to Facebook, Twitter, Google+ and email. 
  • Configurable: When implementing Acuity Scheduling, you’re able to adjust your system to match your company’s existing look and feel. 
  • Client Satisfaction: Because this system makes scheduling much more simple, it saves clients time as well. Clients can get through their appointments more quickly in turn. 
  • Organize Schedule:  Clients can easily cancel and reschedule appointments on their own. They also receive automated reminders to help eliminate the number of no-shows. 
  • 24/7 Client Booking: Acuity Scheduling lets customers and clients book appointments anytime, anywhere with the click of a button. 
  • Security of Client Information: The solution keeps client information safe and secure, meeting HIPAA qualifications. 
  • Reduce Rescheduling: Scheduling and rescheduling appointments can be time-consuming and cause you to miss out on potential clients. Acuity Scheduling limits the number of reschedules by sending out reminders and allowing clients to change their appointment time themselves. 
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  • Enhanced Accessibility: Veribook allows patients to schedule appointments anytime, anywhere, eliminating the need for phone calls during office hours and enhancing convenience for both patients and staff.
  • Reduced No-Shows: With automated reminders and confirmations, Veribook significantly decreases the likelihood of missed appointments, ensuring a smoother schedule and better utilization of resources.
  • Streamlined Operations: By automating the scheduling process, Veribook frees up staff time, allowing them to focus on more critical tasks and improving overall office efficiency.
  • Improved Patient Satisfaction: The ease of use and flexibility in scheduling appointments lead to higher patient satisfaction, contributing to a positive reputation and increased patient loyalty.
  • Real-Time Updates: Veribook provides real-time updates on appointment schedules, reducing the chances of double bookings and ensuring accurate scheduling.
  • Data Security: With robust security measures in place, Veribook ensures that patient data is protected, maintaining trust and compliance with privacy regulations.
  • Customizable Features: Veribook offers customizable options to fit the specific needs of a practice, including setting available times, appointment types, and provider schedules, making it a versatile tool for various healthcare settings.
  • Insightful Reporting: The software includes reporting tools that offer insights into scheduling trends, appointment volume, and patient demographics, aiding in strategic planning and resource allocation.
  • Seamless Integration: Veribook can integrate with existing healthcare systems, ensuring a smooth workflow and minimizing the learning curve for staff.
  • Cost Efficiency: By reducing administrative tasks and optimizing appointment scheduling, Veribook helps healthcare providers save on operational costs, contributing to a better bottom line.
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  • Real-Time Availability: Your employees can update their availability from any time and place, giving clients a clear view of which appointment times are available and which aren’t. 
  • Self Booking: Any good scheduling software should allow clients to set their own appointments online. With Acuity Scheduling, clients can book appointments 24/7 with real-time availability to show them their options. 
  • Client Intake Forms: Once an appointment is booked, the program collects client information and puts it in one centralized location.  
  • Calendar Integration: Acuity Scheduling lets you easily integrate your schedule with other third-party calendars, such as iCal, Outlook and Google. 
  • Manage Schedule: Rather than worrying about schedule overlaps or availability issues, the system automatically manages the entire scheduling process and allows users to make changes easily if needed. 
  • Payment: Acuity Scheduling enables your business to accept payment and tips with ease through the use of Stripe, Square and PayPal. 
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  • Robust Scheduling: Configure it according to current business practices to match your existing business practices. Accept appointments as per convenience — schedule multiple appointments of varied types, take preparation time between appointments or set advance booking durations. Simplify bookings for customers by doing away with online registrations. Reduce unnecessary calls and messages by including links to cancel or reschedule bookings. Let customers book from any internet-connected device. 
  • Real-Time Availability: Accept appointments in real time and around-the-clock. Configure availability for appointments as per existing events and bookings. Set working hours while getting rid of double bookings. 
  • Administrative Dashboard: Manage schedules using a user-friendly online dashboard. Take a glance at messages, bookings, registrations and set availability to accept more bookings. Accept individual and group bookings. 
  • Integrated Messaging: Use the integrated messaging function to keep messaging organized with customers. Send and receive messages linked to appointments to know the context at a glance. 
  • Automation: Automate tasks like sending reminders, custom confirmations and more. Cut down no shows drastically and ensure customers come prepared for appointments. Synchronize with Microsoft Outlook and Google Calendar and never miss an appointment. Accept online payments through credit cards in advance. 
  • Easy Customizations: Users can customize booking forms to match their unique requirements. Integrate with a company’s existing online presence while continuing to accept bookings via the current portal and social media forums. Customize multiple booking pages and incorporate branding to maintain consistency. Personalize reminders and emails. 
  • Multi-Location Business Support: Let users choose a convenient location while automatically assigning customers to available staff. Allow employees to manage registrations and bookings while restricting their access. Users can define the type of customer bookings acceptable. 
  • Export Appointment Information: Export appointment histories to Google Spreadsheets or Microsoft Excel. Stay informed by printing appointment day sheets, even while offline. 
  • Timezone Management: Adjust to customer time zones automatically. View and manage staff schedules in multiple time zones effortlessly, without letting things slip through the cracks. 
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Product Ranking

#14

among all
Patient Scheduling Software

#38

among all
Patient Scheduling Software

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User Sentiment Summary

Excellent User Sentiment 5186 reviews
Excellent User Sentiment 93 reviews
96%
of users recommend this product

Acuity Scheduling has a 'excellent' User Satisfaction Rating of 96% when considering 5186 user reviews from 1 recognized software review sites.

96%
of users recommend this product

Veribook has a 'excellent' User Satisfaction Rating of 96% when considering 93 user reviews from 2 recognized software review sites.

4.79 (5186)
4.83 (47)
n/a
4.8 (46)

Awards

Acuity Scheduling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Veribook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Intuitive interface and straightforward scheduling process make it simple for both patients and staff to use.
Customization Options: Flexible scheduling rules and customizable appointment types allow businesses to tailor the software to their specific needs.
Automated Reminders: Automated email and text message reminders reduce no-shows and improve patient engagement.
Online Booking: Patients can schedule appointments 24/7, providing convenience and flexibility.
Integration Capabilities: Seamless integration with popular software systems like EMRs and payment gateways streamlines operations.
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Functionality: The system streamlines complex schedules and organizes bookings for users and customers. It offers a clean format that displays available booking slots without the need to fill unnecessary fields and steps to cancel them, as noted 85% of the users who mentioned the product’s functionality.
Flexible Appointments: Nearly 79% of reviewers who talked about appointment flexibility said that the product helps them plan their schedules better by displaying alternate or next available slots for bookings. Clients can easily cancel bookings by clicking on the link sent with the confirmation and reminder emails.
Customizations: The system offers robust tools to customize booking pages, personalize booking forms by inserting questions of one’s choice and add branding, said approximately 82% of the users who talked about customizations.
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Limited Integration Options: Acuity Scheduling lacks native integrations with popular patient management systems, making it difficult to sync data and streamline workflows.
Inflexible Scheduling Rules: Users have reported challenges in setting up complex scheduling rules, such as recurring appointments or time-based restrictions.
Limited Customization: Acuity Scheduling's interface and features are relatively rigid, offering limited options for customization to meet specific practice needs.
Lack of Reporting Capabilities: Users have expressed dissatisfaction with the limited reporting options, making it challenging to track key scheduling metrics and identify areas for improvement.
Occasional Technical Glitches: Some users have encountered occasional technical issues, such as appointment reminders not being sent or online scheduling functionality becoming unavailable.
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UI: The system’s UI is dated and doesn’t offer a smooth navigation experience, noted nearly 75% of reviewers who talked about cost.
Glitches: Nearly 78% of the users who mentioned glitches said that the system is prone to glitches when booking or canceling appointments.
Mobile App: The product doesn’t offer a mobile application to make bookings easily on mobiles and tablets, noted approximately 81% of reviewers who mentioned customizations.
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Acuity Scheduling has earned rave reviews in the past year, with users praising its user-friendly interface, robust feature set, and excellent customer support. Many users report that Acuity Scheduling is more intuitive and easier to use than competing products, which can save time and frustration for busy healthcare professionals. Additionally, Acuity Scheduling offers a wide range of features that are essential for patient scheduling, such as online booking, automated reminders, and payment processing. These features help to streamline the scheduling process and improve patient satisfaction. One of the key strengths of Acuity Scheduling is its ability to integrate with other software programs, such as electronic health records (EHRs) and practice management systems. This integration allows users to access patient information and schedule appointments directly from their EHR, saving time and reducing the risk of errors. Additionally, Acuity Scheduling offers a mobile app that allows users to manage their schedules and communicate with patients on the go. This flexibility is essential for healthcare professionals who need to be able to access their schedules and patient information from anywhere. Acuity Scheduling is a well-rounded patient scheduling software that is suitable for a variety of healthcare practices. Its user-friendly interface, robust feature set, and excellent customer support make it a great choice for practices of all sizes. Additionally, Acuity Scheduling's ability to integrate with other software programs and its mobile app make it a great choice for practices that need a flexible and efficient scheduling solution.

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Veribook streamlines bookings, simplifies scheduling appointments and drastically reduces manual tasks like managing phone bookings with automating processes. It offers capabilities to customize booking pages and forms and sends appointment cancellation links along with booking confirmations. For customers, it displays available appointment slots and alternate dates and time to schedule bookings. Its user-friendly format lays out information in a manner that can be easily understood, resulting in significantly fewer errors. However, the system is glitch-prone while canceling appointments, offers a dated interface with limited pop-ups, doesn’t come with a mobile application and isn’t visually appealing. Administrators glance at all upcoming bookings in a day, and customer support is sluggish.

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