Home > Patient Scheduling Software > Solutionreach > Solutionreach vs RXNT

Solutionreach vs RXNT

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Our analysts compared Solutionreach vs RXNT based on data from our 400+ point analysis of Patient Scheduling Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
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Product Basics

Analyst Rating

64 Detailed Analysis

User Sentiment

Great User Sentiment (329 Reviews)

Analyst Rating

76 Detailed Analysis

User Sentiment

Great User Sentiment (135 Reviews)
Solutionreach is a cloud-based patient engagement software designed to enhance communication and streamline workflows between healthcare providers and patients. It's well-suited for healthcare organizations of various sizes, from independent practices to large enterprises. Key benefits include improved patient communication, appointment scheduling, automated reminders, and patient feedback collection. Popular features include two-way text messaging, online appointment scheduling, automated appointment reminders, and patient surveys. In terms of patient engagement, users often praise Solutionreach for its ease of use, comprehensive features, and ability to reduce no-shows and cancellations. Pricing is typically subscription-based, with fees varying based on the number of providers and patients. Monthly and annual payment options are usually available.

Pros
  • Easy to use
  • Versatile features
  • Reduces no-shows
  • Improves communication
  • Streamlines workflows
 Cons
  • Occasional technical glitches
  • Customer support could be better
  • Limited customization options
  • Can be expensive for large practices
  • Integrations with other systems can be challenging
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RXNT is a comprehensive software solution designed to streamline operations for healthcare providers, making it particularly well-suited for medical practices seeking to enhance efficiency in practice management. This platform offers a range of important benefits, including improved patient care through better management of patient records, appointments, and billing processes. Among its popular features are electronic health records (EHR), e-prescribing, and a scheduling system that collectively work to reduce administrative burdens and facilitate a smoother healthcare delivery process. When compared to similar products, users often highlight RXNT's user-friendly interface and the adaptability of its features to various practice sizes and specialties as significant advantages. Pricing for RXNT is structured to accommodate different needs, with options that include per-user criteria and monthly payment frequencies, making it accessible for practices of varying budgets and sizes. This flexibility in pricing, combined with its robust feature set, positions RXNT as a competitive choice in the medical practice management software market.
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$400 Monthly
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$110/Provider, Monthly
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Product Assistance

Documentation
In Person
Live Online
Videos
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Knowledge Base
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Product Insights

  • User Friendly:  Easy to navigate with options to use pre-set best practice recommendations or customize to cater to specific needs. 
  • Streamline Daily Operations:  Optimize appointment scheduling and automate communications before, during and after the appointment to reduce manual tasks. 
  • Fill Open Appointments:  Get complete visibility into all practitioner and specialist schedules to fill open appointments efficiently. 
  • Get More Patients:  Use patient feedback, social reviews and referrals to get more patients and build loyalty. 
  • Improve Patient Satisfaction:  Maintain regular professional communication with patients, maintain records and offer care education to build patient satisfaction. 
  • Integrations:  Choose from over 500 practice management (PM) and electronic health record (EHR) system integrations to cover all requirements for smooth operations. 
  • Mobile App:  Communicate with patients for appointment setting and sharing messages and images through a HIPAA-compliant mobile app called PatientReach mobile. 
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  • Cloud-Based Technology: Real-time data about patient health and prescription history can be accessed from any computer, tablet or smartphone. Product upgrades and maintenance updates happen seamlessly via the cloud. 
  • Agile and Responsive: Offers customized templates to fit practices of any size or specialty. It also keeps upgrading its solutions continuously. 
  • All-in Pricing: It's all-in pricing option includes set-up, training, regular upgrades and ongoing support at no additional cost. 
  • Affordable: Its solutions are affordable as one can choose an a-la-carte option with predictable pricing or choose the full suite of solutions for an integrated platform. Prices start as low as 65$ per month per provider. 
  • Seamlessly Integrated Systems: The entire practice can be run from a single solution, thus eliminating data discrepancies and toggling between systems. 
  • US-Based Customer Service: The customer service team is based out of Maryland and can be contacted via email, chat or phone call. To add to that, customers have access to online, interactive help guides and tools. 
  • Simple Claim Sending Option: The process to submit claims is very simple, and e-scripts work well. 
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  • Action List:  Enhance productivity and tick-off pending tasks with a dynamic action list. Review appointment confirmations, trigger messages, respond to texts and more. 
  • ASAP Waitlist:  Maintain a waitlist of patients who require an early appointment. In case of cancellation, fill open appointment slots by pushing waitlist messages to patients on the list. 
  • Automated Appointment Reminders:  Reduce no-show rates by sending automated appointment reminders through text, email or phone, with options for patients to confirm, cancel or reschedule. Add appointment-specific details to ensure that patients come prepared and on-time. 
  • Automated Recare Messages:  Automate and customize reminders for preventive and follow-up care for patients with chronic conditions to build patient loyalty and increase recall revenue. 
  • Group Messages:  Send customized group messages to a specific set of patients with a specific diagnosis. 
  • Missed Appointment Messaging:  In case of missed appointments, send automated messages to patients for rescheduling. 
  • Marketing Campaigns:  Create and send individual emails or drip campaigns to specific sets of patients to deliver the right message to the right people at the right time. 
  • Net Promoter Score:  Track patient satisfaction through net promoter scores, submitted by patients after an appointment and visible on the dashboard. 
  • Patient Newsletters:  Maintain communication with patients between visits through personalized and customized newsletters, so that they contain information relevant to their diagnosis and treatment. 
  • Patient Referrals:  Set up a refer-a-friend button and link on all patient communications to facilitate referrals. 
  • Patient Surveys:  Send automated patient surveys after an appointment to track satisfaction levels and collect feedback on services. 
  • Product Notifications:  Send product notifications for patients to pick up products like contacts, glasses, supplements, cosmeceuticals and dental products. 
  • SR Conversations:  Stay HIPAA-compliant and facilitate real-time, two-way communication with patients. Enable landline for text messaging, track message history and prioritize messages for follow-ups. 
  • SR Huddle:  Create group communication channels for staff of specific patient groups to speed up communication and eliminate inefficiency or errors. 
  • SR Intake:  Manage and customize digital patient intake forms that patients can fill up prior to their appointment and share in advance to save time and ensure better services. 
  • SR Pay:  Get paid digitally and almost immediately through SR Pay by sending an electronic statement and secure payment link to patients via email and text. 
  • SR Smart Reviews:  Collect reviews and recommendations from satisfied patients with automated review requests and sync them to Facebook and Google to get more patients. 
  • SR Schedule:  Enable easy 24/7 online scheduling for patients on all channels such as website, social media pages, listing sites, texts and emails with SR Schedule. Sync existing patient data to determine if a patient is new or existing and adjust the required information to save time. 
  • SR Spotlight:  Identify inbound callers and get all relevant information, such as diagnosis, treatment, appointment history, balances and more by integrating SR Spotlight with the VoIP phone and practice management system. 
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  • Get Paid Faster:  Claim scrubbing, claim alerts, tracking and automatic secondary claim submissions improve financial performance and promote faster reimbursement. 
  • Increase Revenue:  End-to-end claim tracking reduces time taken in accounts receivables and is integrated with your workflow. 
  • Reduce Claim Denials:  Identify and resolve causes of denied claims to accelerate payment and improve cash flow. 
  • Prevent Billing Errors:  The software has built-in claim scrubbing that detects and eliminates errors in billing codes, thus reducing the number of denied or rejected claims. 
  • Customizable Reports:  The custom medical billing system makes displaying and analyzing data simple. The reports are comprehensive, configurable and easy to edit. 
  • Boost Efficiency:  It supports integrated real-time eligibility checks, claim status verification and alerts. Electronic remittance advice (ERA) and resource and patient scheduling with reminders make front and back office administration easy 
  • Better Manage Controlled Substances:  Its e-prescribing solution is EPCS-certified by the DEA. With real-time access to patient medical history, healthcare providers get up-to-date information about previously prescribed medications. 
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Product Ranking

#7

among all
Patient Scheduling Software

#8

among all
Patient Scheduling Software

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Analyst Rating Summary

64
76
38
88
71
88
18
82
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Schedule Management
Mobile Capabilities
Patient Engagement
Compliances
Dashboard and Reporting
Schedule Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Solutionreach
RXNT
+ Add Product + Add Product
Compliances Dashboard And Reporting Document Management Mobile Capabilities Patient Engagement Platform And Security Capabilities Schedule Management Telehealth 38 71 18 86 65 77 90 40 88 88 82 86 90 70 87 75 0 25 50 75 100
38%
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62%
88%
0%
12%
67%
0%
33%
83%
0%
17%
17%
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83%
83%
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17%
86%
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14%
86%
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14%
67%
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33%
88%
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12%
75%
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25%
67%
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33%
87%
7%
6%
87%
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13%
14%
43%
43%
75%
0%
25%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

54%
0%
46%
31%
0%
69%

User Sentiment Summary

Great User Sentiment 329 reviews
Great User Sentiment 135 reviews
84%
of users recommend this product

Solutionreach has a 'great' User Satisfaction Rating of 84% when considering 329 user reviews from 3 recognized software review sites.

88%
of users recommend this product

RXNT has a 'great' User Satisfaction Rating of 88% when considering 135 user reviews from 3 recognized software review sites.

n/a
2.0 (1)
4.4 (124)
5.0 (1)
4.0 (186)
n/a
n/a
4.4 (133)
4.8 (19)
n/a

Synopsis of User Ratings and Reviews

Streamlined Communication: Two-way texting, email, and automated reminders improve patient engagement and reduce missed appointments.
Improved Scheduling: Online appointment booking 24/7 saves time for both patients and staff.
Enhanced Patient Satisfaction: Automated surveys and feedback collection help practices identify and address patient concerns.
Increased Efficiency: Automated workflows and reminders reduce manual tasks and free up staff time for patient care.
Data-Driven Insights: Patient feedback and appointment data provide valuable insights to improve practice operations and patient care.
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User-Friendly: Provides a user-friendly interface with color codes that is easy to use and implement as noted by all reviewers who mentioned ease of use.
Customer Support: Approximately 89% of users who referred to customer support indicated that support teams are responsive, helpful and would follow-up to ensure that problems are resolved before a ticket is closed.
Remote Access: All users who talked about the application liked its ability to RX meds and manage prescriptions from anywhere.
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Technical Glitches: Occasional bugs, slow loading times, or system downtime can disrupt workflows and frustrate users.
Limited Customization: Some users find the interface and features inflexible, with limited options to tailor the software to specific practice needs.
Cost Concerns: Subscription fees can be expensive for larger practices, especially those with many providers and patients.
Integration Challenges: Connecting Solutionreach with other healthcare systems can be complex and require technical expertise, sometimes leading to compatibility issues.
Customer Support Inconsistencies: Some users report slow response times, difficulty reaching knowledgeable support agents, or inconsistent resolution of issues.
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Duplicate Profiles: All users who specified duplication said that sometimes it duplicates patient information, giving them two profiles.
Program Performance: The system tends to be laggy and glitchy at times, as observed by all reviewers who referred to program performance.
Search: Requires multiple trials of keywords and scrolling for the search bar to locate what a user is looking for, as observed by 62% of users who mentioned search.
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Solutionreach user reviews paint a mixed picture. Many users praise its ease of use and effectiveness in boosting patient engagement: "It's made communication with patients much more streamlined—texting is huge for us!" However, some find the features inflexible and customization options limited, comparing it to competitors like Phreesia, which "feels more feature-rich and customizable." Technical glitches and integrations with other healthcare systems are recurring pain points. Some users report occasional system crashes and frustration with incompatible EHRs, noting, "Our scheduling software doesn't always sync smoothly with Solutionreach, which creates extra work." On the other hand, positive reviews highlight Solutionreach's automated workflows and patient feedback tools: "The automated appointment reminders have definitely reduced no-shows, and the surveys help us identify areas for improvement." Cost is a significant factor for some users, with larger practices finding it expensive compared to other options. Pricing transparency and clear breakdowns of additional fees are mentioned as areas for improvement. Overall, Solutionreach seems effective for practices prioritising communication and workflow automation, but potential users should weigh its strengths and weaknesses against competitors, considering their specific needs and technical environment.

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RXNT is an integrated medical software solution offering Electronic Health Records (EHR) with e-prescription and patient engagement support. The cloud-based platform allows users to use and manage the application from anywhere at any time. It offers a user-friendly interface for easy use, management and customization. Reviewers pointed out that sometimes the system would duplicate the patient's information, making the patient have two profiles that lead to confusion and inconvenience. There are instances where the server lags during peak hours and tends to be slow and glitchy. Overall, they provide responsive and helpful support staff who follow up to ensure that problems are fixed before closing the ticket.

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Screenshots

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Head-to-Head Comparison

Solutionreach VS AdvancedMD
Solutionreach VS ChiroFusion
Solutionreach VS DrChrono
Solutionreach VS Luma Health
Solutionreach VS Mend
Solutionreach VS Power Diary
Solutionreach VS Qualifacts InSync
Solutionreach VS RXNT
Solutionreach VS Tebra Engage
Solutionreach VS TheraNest

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