Gusto vs Wagepoint

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Our analysts compared Gusto vs Wagepoint based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Gusto is a web-based payroll system for medium-sized organizations. It handles benefits, compliance, direct deposit, employee self-service, employee management, payment processing and taxes. Using automation, calculators and other administrative and HR modules, users can streamline the entire process of paying employees. It integrates with other technologies to offer expanded services such as accounting, bookkeeping, POS, time tracking and other business operations. In addition to filing taxes, it scans the laws of over 50 states to ensure accurate state and federal payments, helping organizations avoid penalties.
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Wagepoint is a comprehensive payroll software designed to streamline the payroll process for small to medium-sized businesses. This software is particularly well-suited for business owners who seek an efficient, user-friendly solution for managing payroll tasks, including the calculation of wages, tax withholdings, and the distribution of employee pay. One of the key benefits of Wagepoint is its ability to automate many of the tedious aspects of payroll, which can save businesses considerable time and reduce the risk of errors. Among its popular features are direct deposit payments, tax filing assistance, and detailed payroll reports, which collectively enhance the payroll management experience. When compared to similar products, users often highlight Wagepoint's simplicity, reliability, and excellent customer support. Pricing for Wagepoint is typically structured on a per payroll basis, with costs varying depending on the number of employees and the frequency of payroll runs, making it a flexible option for businesses with varying payroll needs.

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$40 Monthly
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$24 Monthly
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Tailored to your specific needs
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Product Insights

  • Flexible and Easier to Use: Guides admins through set-up and features a user-friendly interface. Let employees account for unexpected expenses, up to 40% of their paycheck, by automatically taking the amount out of their next check.
  • More Cost-Effective: Take advantage of a one-month free trial before full implementation. Subscribe on a monthly basis or based on a price quote, depending on the business’s needs.
  • Better Compliance: Check for updated tax law ensures that the proper documents are filed on time and follow the most recent legislation. Help users keep in compliance with ACA, ERISA and HIPAA standards. Record tests to comply with nondiscrimination policies from the IRS or benefits programs such as FSAs.
  • Timer Saver: Cut down on busy work and manual data entry to save valuable employee hours in payroll processing and tax filing. Manage and complete administrative work by accessing premade job templates, HR guides, live harassment prevention webinars, fitness tests, handbooks, best practices, manuals and more.
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  • Improves Communication: It takes fewer conversations to access important tax info. Users can download W2s, 1099s, pay stubs and other forms.
  • Saves Time: Accounting, administrative and executive staff can get information from one source rather than tracking down data from individual spreadsheets.
  • Provides Peace of Mind: It can automatically calculate and send taxes to keep up with local and federal regulations.
  • Fewer Late Fees: The fully automated processes can cut down on fines, reconciliations and other penalties.
  • Less Administrative Work: It lets executive, administrative or accounting staff skip menial data entry. This allows for more time to analyze overall company trends.
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  • Payroll Processing: Automatically calculate employee checks and file taxes while using online faxing, filing and signing technologies.
    • Payroll Reports: Send money out weekly, bi-weekly, twice a month or monthly. Calculate an employee’s gross pay before taxes by simply entering the amount they should receive. Figure out overtime pay for hourly workers whether they have one or multiple pay rates. Leverage other payroll capabilities such as calculating unlimited and off-cycle payrolls, employee reimbursements, bonuses and more.
    • Automated Taxes: Calculate, file and pay all payroll taxes per local and federal legislation through direct deposit. Generate and send 940, 941, 1099, 8974 and W-2 forms for full-time employees and independent contractors. Manage deductions, garnishments and send child support in all states except for South Carolina. Make adjustments, get support and enter claims for the Federal R&D Tax Credit, FLSA minimum wage requirements and the FICA Tip Credit tax.
    • E-Signatures: Sign and file important documents and forms such as W-2’s, 1099s, 940s, 941s and 8974s. Make it easier to get everyone’s ducks in a row, even when separated by thousands of miles.
    • Leave Tracking: Set up and monitor vacation time, time off and sick time. Choose federal holidays or create other holidays for organizations that accommodate different faiths, locations or cultures.
  • Benefits: Make the necessary deductions automatically for medical insurance, 401(K) contributions and more. Give employees dental, medical and vision insurance and help them find the appropriate plan. Provide other benefits such as 529 (college) savings, commuter perks, disability insurance, FSAs, HSAs, life insurance and workers’ compensation.
  • Wallet: Manage banking accounts, emergency funds, paychecks and savings. Create as many as five saving goals, which deduct funds automatically from the correlating spending accounts — transfer funds from savings to spending easily. Put paychecks in different accounts and let workers see checks and the specifics of deductions, hours and taxes. Give access to paystubs, the Wallet app and W-2s.
  • Worker Management: Give workers digital paystubs accessible by the payday email, account or Wallet app. Let employees send money to charities, organize workers into departments and set policies for PTO and sick leave. Customize and assign various permissions to ensure users can access the appropriate content but not sensitive data.
  • Self-Service: Let employees complete tasks like adding dependents, picking out plans and scheduling changes to plans based on personal details. Let them retain access to specific account information after termination to cut down on unnecessary content. Organize reports based on teams or departments and let workers sign essential documents like I-9s and W-4s.
  • New Employees: Report new hires to the government automatically. Send out onboarding papers before new staff members start so they can fill out bank details, contact information and W-4s. Use an onboarding to-do list for tasks like adding employees to the payroll, background checks, filling out an employee’s I-9, setting up benefits and signing forms.
  • Directory: Create an address book of employees with profile pictures and contact information. Give new workers org charts to see where they fit in the organization. Organize fun facts, t-shirt or merch orders, birthdays and communal coffee dates.
  • Calendar Sync: Track deadlines, birthdays and employee anniversaries and sync with other calendars in iCalendar, Google, and Outlook.
  • Integrations: Uses closed APIs. Integrate with platforms like Accelo, Asana, Box, Clover, Dropbox, Expensify, FreshBooks, Github, G Suite, Homebase, Microsoft 365, QuickBooks Online, Receipt Bank, Slack, SpotOn, TSheets, Veryfi, When I Work, Xero, Ximble, Zoom and more. Contact the vendor for custom connections.
  • Reporting and Analytics: Generate and download reports for benefits, payment history, bank transactions, PTO, contract work, tax payments and more
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  • Payroll Capabilities: It can pay multiple groups simultaneously, including salaried, hourly or contracted workers. Users can add multiple pay groups for multiple schedules. It also calculates the gross-to-net amount when given the gross pay.
  • Mobile App: Employers and employees can conduct transactions, answer messages and more through the mobile app.
  • Auto-Approve: Pre-established payments are auto-approved. This can calculate taxes, workers’ compensation and more.
  • Security: It’s hosted through the Amazon Web Services cloud and supports international expansion. The connection is secure with a 256-bit SSL encryption.
  • Integrations: It integrates with accounting, HR and other team management solutions including QuickBooks, LessAccounting, T-Sheets, Slack, Deputy and more.
  • Direct Deposit: It can approve direct deposits four days prior to the pay date. Funds get deposited in the company’s bank account and debited to all employees and contractors.
  • Taxes: The platform can auto-calculate, pay and pull reports for the IRS. At the end of the year, it will populate info to W2s and 1099s and submit them by January 31st. Staff can then view and print the documents.
  • Deductions: It can automatically calculate the pay and tax ramifications for deductions on employee paychecks including 401K contributions, parking and health care.
  • New Hires: The solution reports new hires to the state directory, according to state and federal laws. It can automatically send the documents.
  • Other Income: It can add income and account for the tax ramifications such as commissions, bonuses, overtime/holiday pay or expenses.
  • Workers’ Compensation: It offers pay-as-you-go workers’ compensation called E-Comp. It has no deposit or down payment, and it bases premiums on the actual payment amounts rather than the estimated amount.
  • Attendance Tracker: Track is an add-on that tracks attendance. It's made by the same company and lets users clock-in and out, review and approve time, send reminders, track overtime and more. It gets transferred back to the main solution to calculate payment.
  • Time-Off Manager: Luna is an add-on made by the same company. Users can request time off, approve requests, look at a responsive calendar for upcoming employee vacation and more. This information is then ported to the main solution.
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Product Ranking

#7

among all
Payroll Software

#28

among all
Payroll Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Wagepoint
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Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 95 40 90 54 89 87 80 63 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2802 reviews
Excellent User Sentiment 433 reviews
93%
of users recommend this product

Gusto has a 'excellent' User Satisfaction Rating of 93% when considering 2802 user reviews from 3 recognized software review sites.

93%
of users recommend this product

Wagepoint has a 'excellent' User Satisfaction Rating of 93% when considering 433 user reviews from 5 recognized software review sites.

4.2 (23)
4.6 (11)
4.3 (305)
4.6 (43)
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4.64 (210)
4.7 (2474)
4.7 (168)
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4.0 (1)

Awards

Gusto stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Wagepoint stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Just under 70% of all reviewers found this product easy to use with 10% specifically praising the design.
Great Conflict Resolution: The customer service was noted for being helpful, knowledgeable and excellent at resolving errors.
Helpful Features: Around 40% of reviewers said they appreciated the functionality, particularly praising the tax system, deductions, payroll processing and multiple payment options.
Appropriate Pricing: Over 30% of users felt that the price was well worth the system.
Good for Small Business: This was called a good choice for small businesses in over 10% of reviews.
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Easy to Use: Users praise Wagepoint for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Excellent Customer Support: Users consistently highlight the exceptional customer support provided by Wagepoint, with knowledgeable and responsive representatives readily available to assist with any questions or issues.
Accurate and Reliable: Wagepoint is known for its accuracy in calculating payroll and taxes, providing peace of mind to businesses that their employees are being paid correctly.
Time-Saving: Wagepoint automates many payroll tasks, such as tax calculations and filings, freeing up valuable time for business owners and HR professionals.
Comprehensive Features: Wagepoint offers a wide range of features, including direct deposit, employee self-service, and reporting capabilities, catering to the diverse needs of businesses.
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Issues with Certain Functionality: While around 40% felt the solution worked well, another 40% reported issues, especially with the time tracking and integration features.
Slow/Pushy Customer Support: Around 10% of users reported negative experiences with customer service. Of them around 50% felt the staff was pushy and trying to upsell them and 50% felt they had to wait too long for answers or couldn't get in touch with them online.
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Customer Support Challenges: Users have reported difficulties reaching customer support and receiving timely assistance for urgent payroll issues.
Software Glitches: Some users have experienced technical issues and software glitches that have disrupted their payroll processing.
Limited Features: Wagepoint may lack certain advanced payroll features that larger businesses or those with complex payroll needs require.
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Gusto is a well-reviewed payroll solution which many users enjoy for its good design and easy-to-use features. It’s UI and payroll processing abilities in particular make it a popular choice for automating payroll. Many also feel it handles benefits and PTO well. Some say it's an affordable choice given what it does while others note that it’s on the pricey side. The time tracking features aren’t universally loved. Users are split on the integration abilities with around 10% satisfied and around 10% dissatisfied. All in all, it appears to be a good solution for small and medium-sized businesses looking to streamline their payroll. Keep an eye on the price and, as always, demo extensively before buying.

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Get ready to "wage" goodbye to payroll headaches: Wagepoint has been making waves in the payroll software scene, and user reviews from the past year paint a pretty clear picture of what it's all about. Wagepoint seems to hit the sweet spot for businesses of all sizes, but it particularly shines for those who value simplicity and friendly support. Users rave about how easy it is to set up and navigate, even for folks who aren't exactly tech-savvy. Features like employee profile management, time tracking, payroll reports, and direct deposit are all there, making it a one-stop shop for your payroll needs. Plus, their customer support team gets a gold star for being super responsive and helpful. However, no software is perfect, and Wagepoint does have a couple of drawbacks. Some users find the price tag a bit steep compared to other options out there. Additionally, while it does integrate with some accounting software, it might not play nicely with all the tools you're currently using. So, if you've got a complex tech stack, you'll want to double-check compatibility before diving in. What really sets Wagepoint apart is its focus on user-friendliness and top-notch support. It's like having a friendly payroll expert on call whenever you need them. This makes it a great fit for small businesses and startups that might not have a dedicated HR team. If you're looking for a payroll solution that's easy to use, reliable, and comes with a friendly face, Wagepoint is definitely worth checking out. Just remember, the software landscape is constantly evolving, so it's always a good idea to compare the latest offerings before making a decision.

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