Heartland Payroll vs APS Payroll

Last Updated:

Our analysts compared Heartland Payroll vs APS Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Heartland Payroll Software Tool

Product Basics

Heartland Payroll is an online bookkeeping software that handles payment processing, Point of Sale interactions, capital and engagement with customers. It can manage compensation for retail, restaurants and multiple other industries both onsite and offsite. It also handles compensation, recruiting, benefits, time and attendance and more. Users looking for more full-service care can access services such as HR management, guidance with the Affordable Care Act and loans.
read more...
Designed to meet the needs of small and medium-sized businesses, APS Payroll is a cloud-based solution for managing human resources. It provides features to help automate and streamline a variety of core HR tasks including processing payroll, tracking time and attendance, hiring the best talent, managing employee benefits, and creating analytic reports based on user data.

Users can access their account from any internet-connected device to conveniently complete tasks. Built with scalability in mind, it’s able to grow with businesses. Additionally, each organization has access to a dedicated support team and account lead that can assist with tech support and field general assistance inquiries.
read more...
$89 Monthly
Get a free price quote
Tailored to your specific needs
$250 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Accurate Payroll: Automate the entire operation to cut down on errors and changes in data made by human error. Handle the complexities of benefits, retirement and more with accurate calculations.
  • Timer Saver: Cut down on paperwork and save time that would otherwise be spent filling out data. It automates payment, benefits, workers’ compensation and other necessary compensation processes, freeing up time to find and analyze issues.
  • More Engaged Customers: Draw in customers with rewards programs and gift cards while monitoring and analyzing their behavior to improve processes and bring up the bottom line. The simplification of POS interactions also makes them more likely to return and reflect positively on the experience. Monitor customer activity, build relationships with customers, analytics the metrics and send custom emails to keep in touch.
  • Better Insights: Analyze data to better understand how campaigns are affecting the bottom line. This includes reporting on customer intelligence, performance, reputation management and benchmarking on competitors.
read more...
  • Multiple Pay Options: Direct deposit and pay card options available. Partners with major banks, including US Bank, which offers a pay card and allows employees to use a bank card without an account. 
  • Training: Offers recurring and one-time training courses for individuals and groups. Managers receive notifications when users enroll and complete courses to help ensure that all employees are up to date on all training. 
  • Information Filtering: Offers employee search through filters by sorting according to employee name, number, social security number or description. 
  • Consistent Branding: Branded career pages guarantee consistent branding messages to clearly convey company values to potential new employees. Post on popular job boards including LinkedIn, Indeed and Glassdoor. 
  • Interactive Employee Performance Management: Allows managers to set goals for employees and measure them against specific job-related competencies. Employees can access information, complete self-assessments and electronically sign off on reviews. 
  • Easy-to-Use Templates: Prebuilt templates and customizable reporting options help build schedules and provide insight into the workforce. Create electronic versions of any existing forms for easy record-keeping using a PDF builder. 
read more...
  • Payment Processing: Give and receive payments easily through rapid authorization and fast funding. To help customers, the POS systems can accept money from ACH, digital wallets, EMV chips cards and gift cards. This system is supported online, through mobile, by the virtual terminal. Other options include a merchant administrative portal, work orders, invoicing, custom forms, e-commerce and integrates with Plaid, QuickBooks and Zapier.
  • Tax Management: Oversee business withholdings for the year, whether from health benefits, unemployment, social security or workers’ compensation.
  • Recruiting: Execute talent acquisition activities such as posting jobs, scheduling interviews, getting applications, onboarding new hires and keeping their eyes on potential candidates with the applicant tracking system. The system also offers to screen companies for the Work Opportunity Tax Credit.
  • Affordable Care Act: See which employees need health insurance and use the ACA reporting tool to determine the large employer status. It comes with monthly reporting that shows the number of full-time employees and equivalents, shows the total paid and unpaid hours for workers and helps with completing the 1094-C and 1095-C forms.
  • Benefits: The solution integrates with the benefits management system Ease. Administrators can transfer employee updates, new hire information and deductions to the payroll system.
  • Surcharge: The surcharge program charges customers 3.5% for credit card transactions. Deposit the next day and get reports on the amount that’s been regained from the venue.
  • Loans: Apply for loans through the Lendio loan marketplace, which provides access to various partners. Loans range from $5,000 to $5 million. Users can have a credit line of up to $250,000. The approval process generally takes about 15 minutes and the approval process is generally done within 48 hours.
  • HR: Services include coaching for issues in management, compensation, access to hiring documents, alerts for state and federal labor law changes and more.
  • Point of Sale: Accept multiple payment options. It works offline, can integrate with third-party apps and can enable purchases with the system, by a kiosk, in a drive-through and more.
  • Time and Attendance: Register punches, track hours, monitor schedules, handle PTO and create reports for various metrics.
  • Other Integrations: Integrations also include time and attendance, 401(k), general ledger and accounting systems and workers’ compensation.
  • Billing: Process billing in a streamlined manner by cutting down on late payments, paper documentation and tracking expenses through analytics. The solution is PCI level 1 certified to help with compliance purposes and serves as bookkeeping software.
  • Online, Mobile and Devices: Check accounts, send billing and pay online, through a tablet, by mobile or by other devices. It also can operate as a POS. Customers access the e-commerce features for a convenient buying experience.
read more...
  • Payroll: Simplifies payroll by reducing errors, avoiding penalties, calculating summary audits and providing a dedicated support team. It also assists in: 
    • Analytics: Creates data-driven decisions about important assets and offers better visualization of payroll metrics. It also offers solutions to questions such as overtime trends on payroll, cost of payroll expense and employee compensation trends. 
    • Compliance: Offers guided tax compliance with a defined process for tax management, payroll tax filings and payments. Also assists payroll process and tax compliance in 411 jurisdictions, in all 50 states. 
  • Self-Service: Provides separate portals for employees and system administrators, with different levels of access and dashboard capabilities based on designation. 
  • Benefits Administration: Tracks and manages all benefits plan types, including medical, dental, life insurance and disability plans. Automatically assigns deduction amounts via mass update during open enrollment. 
  • Multiple Carrier Compatibility: Compatible with all types of benefits providers and ensures coverage under any plan. Automatically sends relevant paperwork and ensures compliance with organizational requirements to guarantee coverage. 
  • Integration: Integrates with more than 100 third-party applications to create a more robust suite for businesses with additional needs that aren’t met by the system. Noteworthy integrations include Xero and Sage Intacct. 
  • Schedule Creation: Allows seamless creation of schedules based on a variety of factors including department, break times, length of time and much more. Employees can be added directly to the template and schedules without the need for recreation again in the future. 
  • Reporting: Organizes data metrics and provides insights into workforce efficiency via more than 80 prebuilt reports. Build reports based on factors such as income, employee demographics, custom options or a combination, and specify whether the reports are public or private. 
  • Affordable Care Act (ACA) Reports: Create and file 1094-C and 1095-C forms with a guided interface. The system automatically checks for discrepancies before filing the forms with the IRS. 
  • Time Management: Efficiently records and tracks HR and payroll processes. Calculates labor expenses, minimizes compliance risks and reports time through various channels such as mobile, kiosk, biometric and online. 
read more...

Product Ranking

#51

among all
Payroll Software

#14

among all
Payroll Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data
78
we're gathering data
52
we're gathering data
100
we're gathering data
50
Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Heartland Payroll
APS Payroll
+ Add Product + Add Product
Benefits Management Dashboard And Reporting Expense Management Mobile Capabilities Payroll And Tax Management Platform Capabilities Security And Compliance Time And Attendance Management 52 100 50 56 81 91 92 95 0 25 50 75 100
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
75%
25%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
100%
0%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
0%
0%
100%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
50%
0%
50%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
79%
0%
21%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
89%
0%
11%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
80%
20%
0%
we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
88%
13%
-1%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
N/A
we're gathering data
N/A
we're gathering data
N/A
86%
0%
14%

User Sentiment Summary

Poor User Sentiment 10 reviews
Excellent User Sentiment 1249 reviews
56%
of users recommend this product

Heartland Payroll has a 'poor' User Satisfaction Rating of 56% when considering 10 user reviews from 2 recognized software review sites.

92%
of users recommend this product

APS Payroll has a 'excellent' User Satisfaction Rating of 92% when considering 1249 user reviews from 4 recognized software review sites.

n/a
5.0 (11)
n/a
4.6 (577)
2.8 (5)
n/a
2.8 (5)
4.6 (610)
n/a
4.4 (51)

Awards

we're gathering data

APS Payroll stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Users appreciate the clean and straightforward interface, finding it easy to navigate and locate necessary features without unnecessary complexity.
Tax Compliance: Heartland Payroll automatically calculates and files payroll taxes, ensuring businesses remain compliant with federal and state regulations, alleviating concerns about potential penalties or audits.
Direct Deposit: The direct deposit feature streamlines the payment process, allowing employees to receive their wages electronically and eliminating the need for paper checks, which can be time-consuming and prone to errors.
Employee Self-Service: The employee self-service portal empowers employees to access and manage their personal information, pay stubs, and tax documents independently, reducing administrative burdens on HR and payroll teams.
Reporting Capabilities: Heartland Payroll offers comprehensive reporting tools that provide insights into payroll data, enabling businesses to track expenses, analyze trends, and make informed decisions regarding their workforce.
Show more
Ease of Use: Of users who mentioned the platform’s usability, 85% suggested it’s user-friendly and has an intuitive interface.
Payroll Tracking: The software offers seamless workday tracking and updates irrespective of employee location, according to 84% of reviews on this feature.
Support Team: Customer service is helpful and informative in resolving technical issues, as reviewed by 76% of users mentioning it.
Workflow Automation: Of reviews about workflows, 88% suggested it reduces the need for manual entries by organizing and automating tasks.
Show more
Dated Interface: Heartland's user interface appears outdated and clunky, making navigation and task completion cumbersome for users accustomed to modern software design.
Customer Service Issues: Heartland's customer service has received negative feedback, with users reporting long wait times and unhelpful responses. This can be frustrating for users seeking timely assistance with payroll issues.
Limited Integrations: Heartland Payroll may not integrate seamlessly with other business software, such as accounting or HR platforms, leading to manual data entry and potential errors.
Pricing Structure: Heartland's pricing structure can be complex and opaque, making it difficult for businesses to anticipate costs and compare options effectively.
Show more
Not Cost-Effective: The platform is a bit on the pricey side, according to 76% of users who reviewed cost.
Restricted Reporting: The system has limited report usage and exporting, as noted by 60% of users referencing this feature.
Unstable Mobile App: The mobile app’s functionality isn’t user-friendly and creates problems when processing payroll, according to 80% of users who reviewed it.
Limited Customization: Of users who mention customization, 60% stated that some commonly used features such as performance review aren’t customizable.
Show more

Is your payroll process stuck in the dark ages? Heartland Payroll might just be the knight in shining armor your business needs. Heartland Payroll generally receives positive feedback, with users praising its comprehensive features and ease of use. The platform's ability to automate payroll calculations, tax filings, and payments is a major time-saver for businesses. Users also appreciate the self-service portal, which allows employees to access their pay stubs and W-2 forms electronically. Affordability is another plus, especially for small and medium-sized businesses. However, some users have reported occasional glitches and a lack of customization options. Compared to competitors like ADP and Paychex, Heartland Payroll may not have as many bells and whistles, but it offers a solid core feature set at a competitive price point. This makes it an attractive option for businesses that prioritize simplicity and affordability over advanced functionality. Heartland Payroll is best suited for small to medium-sized businesses with straightforward payroll needs. Its user-friendly interface and core features make it easy to manage payroll without a steep learning curve or a hefty price tag. However, larger businesses or those with complex payroll requirements may find the platform's limitations restrictive. It's important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

Show more

APS Payroll provides easy-to-use HR management tools and exceptional payroll tracking. Other notable features include workflow management to ease manual tasks, intuitive technology and stellar customer support. Users dislike its restricted mobile app functionality, lack of customization and reporting options, however. The system is a good fit for SMBs that are trying to organize and create workflows, as well as looking for core HR functionality in a unified platform.

Show more

Screenshots

Top Alternatives in Payroll Software


ADP Workforce Now

APS Payroll

Gusto

Namely

OnPay

Patriot Payroll

Paychex

Paycom

Paycor

Paylocity

Payroll4Free

QuickBooks Payroll

Rippling

TriNet

Workday HCM

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings