Our analysts compared Paychex Flex vs Aurion based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.
among all Payroll Software
Paychex Flex has a 'great' User Satisfaction Rating of 83% when considering 2205 user reviews from 4 recognized software review sites.
Aurion has a 'excellent' User Satisfaction Rating of 100% when considering 1 user reviews from 1 recognized software review sites.
Aurion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Paychex Flex is a solid payroll processing system best liked for its ease of use, positive customer service interactions, fair price and useful functionality. However, it comes with several drawbacks as well. While it’s easy to use, the onboarding takes time and can be initially frustrating. The customer service is good but the high turnover with representatives can be trying. A small but significant percentage had problems with the time and attendance features, either having issues with their punches not being registered or issues with the physical biometric clocks. Overall, it seems best for small and medium businesses looking to automate their payroll. Any organization with multiple types of workers, complex pay rules or many different kinds of income to report should be sure to demo the system carefully and may want to find a more complex option.
Is Aurion the real deal, or is it just a flash in the pan? User reviews from the last year paint a somewhat mixed picture. While some users praise Aurion for its robust features and comprehensive reporting capabilities, others find it clunky and difficult to navigate. One recurring theme is that Aurion is a powerful tool, but it comes with a steep learning curve. Users appreciate the software's ability to handle complex payroll scenarios, such as multi-state taxes and union dues, but they also point out that it can be time-consuming to set up and configure. Compared to competitors like ADP and Paychex, Aurion is often perceived as a more customizable solution, but one that requires more technical expertise. This makes it a good fit for larger organizations with dedicated HR and IT staff, but perhaps not the best choice for small businesses looking for a plug-and-play solution. Ultimately, Aurion is a powerful payroll and HR management tool that can deliver significant value, but only if you're willing to invest the time and resources to learn its intricacies.
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