Paychex vs ezPaycheck

Paychex incorporates a range of different solutions and is used widely by small, medium and large-sized companies. While around 40% of users were happy with the functionality of the system, the majority expressed dissatisfaction with its tax capabilities, pricing and customer service. Many described it as dishonest and complained especially that they were oversold on its capabilities and that the salespeople used pushy tactics to try and upsell them. Other complaints of the system included making errors, overpaying employees or even miscalculating taxes resulting in serious penalties. Current and former clients greatly disliked the service. The UI was the most positively reviewed element of the platform with around 80% expressing satisfaction with the design and navigation. Around 50% were happy with the pricing structure and a minority of around 30% of users said they had positive experiences with some select customer service members. This disparity in experiences may be in part to the high turnover rate in representatives which is mentioned many times during the reviews. This solution could be appropriate for small and medium-sized businesses. It supports larger enterprises, but buyers should make sure it has the necessary functionality before purchasing.

Is ezPaycheck really as easy as its name suggests? User reviews over the last year present a mixed bag. While many appreciate its simplicity and affordability, particularly for small businesses, some have raised red flags. ezPaycheck shines in its straightforward interface and automatic tax calculations. Users with limited accounting experience find it easy to set up employee information, calculate payroll, and print checks, saving them time and potential headaches. However, the software's simplicity comes at a cost. Several users have reported a lack of advanced features, such as in-depth reporting and integrations with other business tools, which are often expected in more comprehensive payroll systems. This limitation might not pose a significant challenge for small businesses with straightforward payroll needs. Still, it could be a dealbreaker for larger companies or those requiring more robust functionalities. Furthermore, customer support experiences have been inconsistent, with some praising its responsiveness while others found it wanting. Overall, ezPaycheck seems like a good fit for micro-businesses or startups on a tight budget who prioritize ease of use over a full suite of features. Think of it as a basic calculator: it does the job for simple calculations, but you might need a scientific calculator for more complex equations. Larger businesses, or those anticipating growth, might find ezPaycheck's limitations too restrictive and should consider exploring more comprehensive payroll solutions.